Sat.Apr 26, 2025 - Fri.May 02, 2025

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Sales Manager Training is Getting Left Behind and It's Hurting Performance

SBI Growth

Sales manager training is widely recognized as a key performance driver, yet many companies fail to invest in and deliver sales manager training programs regularly. In the latest episode of the Sales Readiness Podcast, our host Ray Makela sat down with Dave Lingebach, Senior Research Manager at SBI, to dive into the implications of providing dedicated frontline sales manager training.

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Buyers are people

Sales 2.0

People are people, so why should it be, you and I should get along so awfully–Depeche Mode During a conversation with a friend who is the CEO of a small professional services firm the question came up how well do you know this person? and do you know them like a real person? Looking at these questions on the page, they seem a bit odd. But Ive found in practice they are not.

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I Took a Deep Dive Into AI Sales Agents — Here’s What the Landscape Looks Like Today​

Hubspot Sales

Every sales professional has the same experience: The end of the quarter looms, and youre still waiting for leads to convert into paying customers. As a business owner, Ive been there too juggling multiple clients, pitching new writing projects, and managing endless follow-ups. But, the days of manually managing business may be over. AI sales agents are reshaping the landscape, automating the sales process, and guaranteeing that no lead goes cold.

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The Hidden Power of Intent Data in B2B Sales: How to Identify and Engage Buyers Ready to Act

Lead411

The Hidden Power of Intent Data in B2B Sales: How to Identify and Engage Buyers Ready to Act In the B2B sales cycle, timing is everything. Sales reps no longer rely solely on cold outreach or basic demographic data. The real differentiator now? Intent data utilizing A.I. behavioral signals that reveal when a prospect is actively researching or considering a purchase.

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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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Client Centered Selling: What It Is and Why It Works

Anthony Cole Training

Here is the definition of client centered selling given by AI: Client centered selling is a sales approach that prioritizes understanding and addressing the unique needs and goals of each customer, rather than simply promoting a product or service. It focuses on building long-term relationships and providing solutions that empower customers to achieve their desired outcomes.

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How to Import LinkedIn Contacts to Your CRM (Step-by-Step Guide)

Nutshell

LinkedIn is an amazing social media platform for professionals to find new work opportunities and mingle with potential employers, employees, and business partners. Plus, its a goldmine for legitimate B2B contacts. However, if youre trying to prospect and close deals through LinkedIn, youll have a tough time of it. Thats because, as a social media platform, LinkedIn doesnt offer tools that make prospecting and selling much easier, such as automation and pipeline management.

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AI-Powered GTM: Insights From the State of Sales Enablement Report 2025

Highspot

The go-to-market landscape is evolving fast. Modern buyers are demanding more personalized experiences, revenue targets are rising, and efficiency has become more critical than ever. To adapt to these pressures, enablement teams are rethinking how they drive impact. So, how are organizations evolving to succeed in this high-pressure environment? Based on our survey of 350 global go-to-market professionals, the answer is clear: Theyre leveraging AI to power go-to-market execution.

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Do You Have A Customer Retention Strategy? If Not, Here's How to Get Started

SalesFuel

Dont just focus on new business development; smart sellers know that retention rates are also key to success. And an effective customer retention strategy is a must-have. Customer acquisition usually gets the spotlight, writes Lauren Kindzierski for Sales 3.0. [But] customer retention is what fuels long-term profitability and sustainable growth. And the research backs up this sentiment.

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What are Digital Sales Rooms? 2025 Comprehensive Guide

SalesHood

Learn how Digital Sales Rooms streamline sales, boost buyer engagement, and drive revenue with personalized content and actionable insights.

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Streamlining Complex Sales Processes: The Ultimate Guide for Industrial Companies

Are you struggling with slow quoting cycles, complex product configurations, and disconnected data in your manufacturing/distribution business? This article will help. Learn how industrial companies are revolutionizing sales processes with an integrated platform that includes quoting, inventory, and service, providing real-time data and offline access for field teams.

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Self-Awareness: The Hidden Sales Skill

Sales Gravy

Here's the brutal truth: Self-awareness is the ultimate sales skill. We obsess over skills like closing techniques, objection handling, and prospecting cadence. But self-awareness is the real make-or-break. Self-awareness is the lever that separates ethical, high-performance sellers from out-of-touch order takers. If youre not self-aware, youre leaving money on the table and damaging trust.

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9 sales email templates to inspire urgency in your prospects

Hubspot Sales

Most salespeople face the same persistent challenge: Their prospects lack urgency. There are a number of strategies both successful and unsuccessful reps use to overcome this inertia. Often, they end up offering huge discounts with expiration dates. While this technique might result in an initial sale, I advise against it because the companys margins and the reps commission bonus both take a hit.

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Podcast - Accountability is Culture with Mark Hunter

Membrain

In this episode of the podcast, were joined by Mark Hunter , The Sales Hunter. This episode unpacks one of the most misunderstoodand mission-criticalconcepts in Sales Leadership: Accountability. Together with host Paul Fuller, Mark dives deep into how authentic relationships, cultural integrity, and personal leadership all hinge on a redefined view of accountability that transcends micromanagement and fuels meaningful performance.

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Latest Podcasts: Secrets to Career and Revenue Growth

Force Management

Last month on the Revenue Builders Podcast, our guests had some wisdom to impart on being successful in roles from sales rep all the way to CRO and CEO. We heard stories and lessons learned from experienced leaders, divulging how to build relationships, work strategically, and position yourself for the next step in your career wherever you might be now.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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3 Powerful Ways to Handle the “I’m In a Meeting!” Objection (Ask Jeb)

Sales Gravy

If you're doing any kind of cold calling or prospecting, you'll eventually hear this objection: "I'm in a meeting right now." Paul Wise, a heavy cold caller from Normandy, France targets product managers at software companies and says that nine times out of ten when he gets a decision-maker on the phone, they claim to be "in a meeting." Three Ways to Handle the "I'm in a Meeting" Prospecting Objection As I explained to Paul, how you respond in that moment can make or break your opportunity to mo

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Navigating Unprecedented Levels of Uncertainty: What CEOs Need to Know

SBI Growth

Two themes, both riddled with uncertainty, dominated the conversations at the World50 Connect and Recognize CEO Innovation Network event tariffs and artificial intelligence. I attended both events, and these forums provided a timely and unfiltered look at the strategic concerns occupying the minds of todays C-suite leaders.

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Podcast - Accountability is Culture with Mark Hunter

Membrain

In this episode of the podcast, were joined by Mark Hunter , The Sales Hunter. This episode unpacks one of the most misunderstoodand mission-criticalconcepts in Sales Leadership: Accountability. Together with host Paul Fuller, Mark dives deep into how authentic relationships, cultural integrity, and personal leadership all hinge on a redefined view of accountability that transcends micromanagement and fuels meaningful performance.

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The Role of Customer Service Agent Tenure in Brand Reputation

Sales and Marketing Management

Companies that implement tenure-focused retention strategies for customer service center agents see measurable benefits across key business areas. The post The Role of Customer Service Agent Tenure in Brand Reputation appeared first on Sales & Marketing Management.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Launch Promotions That Work: How To Hack Consumer Psychology

Smooth Sale

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Launch Promotions That Work: How To Hack Consumer Psychology Promotions sound exciting to the companies running them, but if you look at them holistically, they dont often work the way business leaders want. Usually, they wind up being expensive and fail to generate any brand-building activity.

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New TeamTrait™ Report Reveals the High Costs of Replacing a Salesperson

SalesFuel

When hiring a new sales rep, it takes 381 days more than a year for them to reach the performance level of a tenured rep, according to SalesFuels Voice of the Sales Manager survey. And the average cost to replace a salesperson has soared to more than $130,000, according to the DePaul University Sales Effectiveness and Sales Acceleration Survey. To help sales leaders hire smarter and avoid expensive hiring mistakes, TeamTrait has released a newly updated version of its free report: The Four Fits

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You Can’t Afford the Luxury of a Negative Thought (Money Monday)

Sales Gravy

Self-talk, what you say to yourself internally, manifests itself in your outward attitude and actions. As any elite athlete will tell you, the mental games you play with yourself between your ears will make or break you. When all things are equal, mindset is one thing that separates winners and losers. This is one of the reasons that I love golf so much.

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How to Build a Brand That’s Impossible for Humans and AI to Ignore

Sales and Marketing Management

In todays digital world, being seen isnt enough. You need to be the brand buyers turn to first, before they even consider alternatives. Its time to stop obsessing over rankings and start building industry-defining content. The post How to Build a Brand Thats Impossible for Humans and AI to Ignore appeared first on Sales & Marketing Management.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Coaching Is the Missing Link Between Training & Sales Success with Alice Heiman (Ep158)

Alice Heiman

Most CEOs know their salespeople need trainingbut they often overlook the one thing that truly drives sales performance: coaching. In this solo episode, Alice Heiman breaks down why so many salespeople are failing to hit their numbersand why the blame sits squarely with leadership. She shares how the sales landscape has shifted, what todays buyers expect, and how coaching helps sellers adjust to modern buying behavior.

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Website Optimization Service: How Marketers Can Achieve Breakthrough Results

SalesFuel

How important is the company website? 91% of organizations say the website drives more revenue than any other marketing channel. This data point comes from Webflow. If your accounts havent improved their site in a while, they may need your website optimization service. Why Do Your Accounts Need a Website? While most businesses have a website, not everyone is on board with the idea.

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Nutshell’s Spring Product Roadmap 

Nutshell

This spring is bringing big updates across all three Nutshell Suites, designed to streamline your teams sales process, make your marketing efforts more effective, and enhance your engagement strategies. To see a complete list of everything on the roadmap and everything launched in Nutshell so far this year, see our Product Updates page. Now, check out whats on the roadmap for each Nutshell Suite this spring: Get the best of Nutshell with Sales, Marketing and Engagement tools!

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Where Do You Want to Go Today? Tails from an Incentive Travel Planner

Sales and Marketing Management

Marc Matthews, founder and CEO of Pulse Experiential Travel, shares insights from 40+ years of creating incentive travel experiences for reward recipients. Learn whats in vogue when feting top performers. The post Where Do You Want to Go Today? Tails from an Incentive Travel Planner appeared first on Sales & Marketing Management.

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Buyer’s Guide: 5 Tough Questions To Ask a Salesforce Managed Services Provider

This guide is for leaders who recognize the importance of Salesforce but would rather trust a team of external experts to do the heavy lifting. Choosing the right managed services provider is a significant decision that impacts your business's efficiency and success. In this 10-minute read, you'll find 5 essential questions to ask any potential provider.

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Decoding Buying Signals in Sales [+ Examples & What I Learned]

Hubspot Sales

Ill never forget one of my first big sales meetings. I walked out feeling defeated, convinced Id blown it. The prospect had bombarded me with tough questions and objections, and the whole time I thought they were poking holes in my pitch because they werent interested. Later on, a mentor would point out that those grilling questions were actually a buying signal in disguise.

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How to craft a pricing & quoting strategy that drives incremental revenue

PandaDoc

Theres more than one way to grow revenue, and it doesnt always involve adding headcount or chasing more leads. One of the most overlooked levers? Your pricing and quoting strategy. Pricing isnt just a number you stick on a product or service. Its a narrative. A positioning tool. And when done right, its a revenue multiplier. The structure and logic behind your pricing can nudge buyers toward larger deals, reinforce your value, and streamline the path to yes.

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Save Time With AI Email Reply Starters in Nutshell

Nutshell

Weve all been therestaring at an email, wondering how to start wording your response. Whether you’re a sales rep juggling multiple conversations, a marketer responding to campaign inquiries, or a support agent handling customer questions, crafting the perfect response can be time-consuming. Thats where our AI email reply starters come ina feature designed to help you reply faster and smarter.