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People are people, so why should it be, you and I should get along so awfully–Depeche Mode During a conversation with a friend who is the CEO of a small professional services firm the question came up how well do you know this person? and do you know them like a real person? Looking at these questions on the page, they seem a bit odd. But Ive found in practice they are not.
Here is the definition of client centered selling given by AI: Client centered selling is a sales approach that prioritizes understanding and addressing the unique needs and goals of each customer, rather than simply promoting a product or service. It focuses on building long-term relationships and providing solutions that empower customers to achieve their desired outcomes.
Coaching of sales teams is usually done as needs arise. If a salesperson has a deal he needs to close, he may talk it through with his sales manager. Or if a salesperson has a specific problem submitting paperwork or with technology, coaching may take place. Of course, these items must be addressed. But ultimately, we must coach for sales success. We must coach bankers and advisors to go out and win more business.
Sales manager training is widely recognized as a key performance driver, yet many companies fail to invest in and deliver sales manager training programs regularly. In the latest episode of the Sales Readiness Podcast, our host Ray Makela sat down with Dave Lingebach, Senior Research Manager at SBI, to dive into the implications of providing dedicated frontline sales manager training.
Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.
Lets kill the myth: sales coaching isnt just for newbies or underperformers. Its for closers, leaders, and the ones who want moremore pipeline, more wins, more control over their career. If you're in sales, you need coaching. Period. This isnt feel-good fluff. Sales is a performance sport. Every high-performance athlete has a coach, and every inspiring performer has a mentor for a reason.
In this episode of the podcast, were joined by Mark Hunter , The Sales Hunter. This episode unpacks one of the most misunderstoodand mission-criticalconcepts in Sales Leadership: Accountability. Together with host Paul Fuller, Mark dives deep into how authentic relationships, cultural integrity, and personal leadership all hinge on a redefined view of accountability that transcends micromanagement and fuels meaningful performance.
In this episode of the podcast, were joined by Mark Hunter , The Sales Hunter. This episode unpacks one of the most misunderstoodand mission-criticalconcepts in Sales Leadership: Accountability. Together with host Paul Fuller, Mark dives deep into how authentic relationships, cultural integrity, and personal leadership all hinge on a redefined view of accountability that transcends micromanagement and fuels meaningful performance.
Last month on the Revenue Builders Podcast, our guests had some wisdom to impart on being successful in roles from sales rep all the way to CRO and CEO. We heard stories and lessons learned from experienced leaders, divulging how to build relationships, work strategically, and position yourself for the next step in your career wherever you might be now.
Photo by Geralt via Pixabay Attract the Right Job or Clientele: How to Improve Staff Engagement for Business Growth Sadly, many companies suffer from high employee turnover as engagement remains at all-time lows. Many companies have tried everything, including higher pay, better benefits, signing bonuses, tool/professional development allowances, inspirational events, better technology, and even new HRCMsall of which are supposed to (at least) make things easier on the HR team!
If you're doing any kind of cold calling or prospecting, you'll eventually hear this objection: "I'm in a meeting right now." Paul Wise, a heavy cold caller from Normandy, France targets product managers at software companies and says that nine times out of ten when he gets a decision-maker on the phone, they claim to be "in a meeting." Three Ways to Handle the "I'm in a Meeting" Prospecting Objection As I explained to Paul, how you respond in that moment can make or break your opportunity to mo
In this episode of the podcast, were joined by Mark Hunter , The Sales Hunter. This episode unpacks one of the most misunderstoodand mission-criticalconcepts in Sales Leadership: Accountability. Together with host Paul Fuller, Mark dives deep into how authentic relationships, cultural integrity, and personal leadership all hinge on a redefined view of accountability that transcends micromanagement and fuels meaningful performance.
Are you struggling with slow quoting cycles, complex product configurations, and disconnected data in your manufacturing/distribution business? This article will help. Learn how industrial companies are revolutionizing sales processes with an integrated platform that includes quoting, inventory, and service, providing real-time data and offline access for field teams.
Two themes, both riddled with uncertainty, dominated the conversations at the World50 Connect and Recognize CEO Innovation Network event tariffs and artificial intelligence. I attended both events, and these forums provided a timely and unfiltered look at the strategic concerns occupying the minds of todays C-suite leaders.
Companies that implement tenure-focused retention strategies for customer service center agents see measurable benefits across key business areas. The post The Role of Customer Service Agent Tenure in Brand Reputation appeared first on Sales & Marketing Management.
Photo by CharlVera Attract the Right Job or Clientele Eco-Friendly Practices Are Beneficial for Business Growth The planet needs help conserving its resources and the environment for future generations. Some businesses throughout the country and even the world are doing their share, such as adopting sustainable practices that minimize natural resource usage, to make the Earth a better place overall.
Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.
Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.
Here's the brutal truth: Self-awareness is the ultimate sales skill. We obsess over skills like closing techniques, objection handling, and prospecting cadence. But self-awareness is the real make-or-break. Self-awareness is the lever that separates ethical, high-performance sellers from out-of-touch order takers. If youre not self-aware, youre leaving money on the table and damaging trust.
LinkedIn is an amazing social media platform for professionals to find new work opportunities and mingle with potential employers, employees, and business partners. Plus, its a goldmine for legitimate B2B contacts. However, if youre trying to prospect and close deals through LinkedIn, youll have a tough time of it. Thats because, as a social media platform, LinkedIn doesnt offer tools that make prospecting and selling much easier, such as automation and pipeline management.
In todays digital world, being seen isnt enough. You need to be the brand buyers turn to first, before they even consider alternatives. Its time to stop obsessing over rankings and start building industry-defining content. The post How to Build a Brand Thats Impossible for Humans and AI to Ignore appeared first on Sales & Marketing Management.
Photo by Geralt via Pixabay Attract the Right Job or Clientele: Launch Promotions That Work: How To Hack Consumer Psychology Promotions sound exciting to the companies running them, but if you look at them holistically, they dont often work the way business leaders want. Usually, they wind up being expensive and fail to generate any brand-building activity.
October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
When hiring a new sales rep, it takes 381 days more than a year for them to reach the performance level of a tenured rep, according to SalesFuels Voice of the Sales Manager survey. And the average cost to replace a salesperson has soared to more than $130,000, according to the DePaul University Sales Effectiveness and Sales Acceleration Survey. To help sales leaders hire smarter and avoid expensive hiring mistakes, TeamTrait has released a newly updated version of its free report: The Four Fits
Self-talk, what you say to yourself internally, manifests itself in your outward attitude and actions. As any elite athlete will tell you, the mental games you play with yourself between your ears will make or break you. When all things are equal, mindset is one thing that separates winners and losers. This is one of the reasons that I love golf so much.
Disclaimer – I needed to write an article, and I wanted to write one on this topic, but I could just not get started. Please dont tell anyone, but I dont even like writing all that much. I have never done this before, but I had ChatGPT write this article for me. I did some editing, but honestly not that much! Then this question struck me. If my purpose is to educate is leveraging AI to do so really cheating?
Marc Matthews, founder and CEO of Pulse Experiential Travel, shares insights from 40+ years of creating incentive travel experiences for reward recipients. Learn whats in vogue when feting top performers. The post Where Do You Want to Go Today? Tails from an Incentive Travel Planner appeared first on Sales & Marketing Management.
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Most CEOs know their salespeople need trainingbut they often overlook the one thing that truly drives sales performance: coaching. In this solo episode, Alice Heiman breaks down why so many salespeople are failing to hit their numbersand why the blame sits squarely with leadership. She shares how the sales landscape has shifted, what todays buyers expect, and how coaching helps sellers adjust to modern buying behavior.
How important is the company website? 91% of organizations say the website drives more revenue than any other marketing channel. This data point comes from Webflow. If your accounts havent improved their site in a while, they may need your website optimization service. Why Do Your Accounts Need a Website? While most businesses have a website, not everyone is on board with the idea.
Photo by Geralt via Pixabay Attract the Right Job or Clientele: How To Elevate Customer Experience and Support First and foremost, it is critical to foster a dedicated clientele. Otherwise, the business will likely fade away. Your customers are an essential part of the business; how you treat them is very telling about yourself. Enhancing your brand begins with reputation, making it vital to do everything possible to ensure they feel valued, respected, and incentivized to return for more.
The next interview hosted by John Golden talked with Shell Mendelson. Shell is a career coach with over 30 years of experience. She helps adults with ADHD find work they enjoy and thrive in. They talked about how hard it can be for people with ADHD in regular jobs. They also shared how companies can help these workers do their best. This post shares the most helpful tips from their chat.
This guide is for leaders who recognize the importance of Salesforce but would rather trust a team of external experts to do the heavy lifting. Choosing the right managed services provider is a significant decision that impacts your business's efficiency and success. In this 10-minute read, you'll find 5 essential questions to ask any potential provider.
This spring is bringing big updates across all three Nutshell Suites, designed to streamline your teams sales process, make your marketing efforts more effective, and enhance your engagement strategies. To see a complete list of everything on the roadmap and everything launched in Nutshell so far this year, see our Product Updates page. Now, check out whats on the roadmap for each Nutshell Suite this spring: Get the best of Nutshell with Sales, Marketing and Engagement tools!
Every sales professional has the same experience: The end of the quarter looms, and youre still waiting for leads to convert into paying customers. As a business owner, Ive been there too juggling multiple clients, pitching new writing projects, and managing endless follow-ups. But, the days of manually managing business may be over. AI sales agents are reshaping the landscape, automating the sales process, and guaranteeing that no lead goes cold.
The Small Business Optimism Index from the National Federation of Independent Businesses (NFIB) reports a cautious outlook in its most recent update. Published quarterly, the report measured a decline in March. The index stands at 97.4, which is below the 51-year average of 98. This state of affairs mean media sellers must roll out their best guidance on local advertising for small business.
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