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What separates good salespeople from consistently great ones: emotional intelligence (EQ) and emotional stability. Learn about the critical role of emotional IQ and emotional stability in sales success, what it looks like in action, why it matters more than ever, and how to cultivate it.
Increase sales with your team by coaching them to a simple 10% increase in effort and skill. With this sales management mindset and the right resources, sales leaders can mentor their salespeople to better performance and results. Most organizations are evaluating where they stand to date and how their performance projects out for end-of-year results versus growth goals.
So you’ve got an open role… A recycled job description. No real time to interview. And a whole lot of gut instinct driving your final hiring decision. Sound familiar? That’s not a sales hiring process. That’s winging it. And when that hire doesn’t work out? You chalk it up to “a bad fit” or “just not hungry enough” instead of asking the real question: Did we set ourselves up to get this right?
We spend a lot of our time trying to make our customers understand our products and what they do. We want them to understand how our products solve their problems. We want them to see why our solutions are superior to what they are currently doing, or the alternatives they are considering. The problem with this is that’s not their job! It’s not their job to understand us and what we do, it’s our job to understand them.
Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.
In this episode, we’re talking about what really causes sales performance to decline and what leaders can do to help their reps bounce back with clarity and confidence. Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy, joins Matt to help break it all down. She expands on key ideas from her article in the 2025 Talent Magazine , where she shares a framework for diagnosing underperformance and reigniting momentum through strength-based leadership.
Now more than ever, working remotely and hosting virtual meetings might make all the difference to your company’s future. Said another way – it’s the new normal. As a sales leader, how do you manage your remote selling teams? What are the best remote selling tools? This article will help you discover the best tools—a curated selection of top-rated solutions—to enhance your remote sales team’s productivity and performance.
Now more than ever, working remotely and hosting virtual meetings might make all the difference to your company’s future. Said another way – it’s the new normal. As a sales leader, how do you manage your remote selling teams? What are the best remote selling tools? This article will help you discover the best tools—a curated selection of top-rated solutions—to enhance your remote sales team’s productivity and performance.
Negotiating is a complex skill that has a major impact on sales success. And any negotiation mistake can derail progress, stalling or even preventing a close. And many sellers struggle: SalesFuel research found that 35% of sellers say negotiating is a top challenge. Sellers can boost their skills, and their confidence, by learning about common mistakes that hinder negotiations.
Many companies have unintentionally abandoned one of the most powerful tools in the sales toolbox: incentives. When used correctly, incentives are not desperate discounting tactics—they are strategic levers that help sellers build urgency, remove friction, add value, and ultimately close more deals.
There’s a fundamental confusion at the heart of most sales organizations. It’s a misconception so pervasive that it’s accepted as standard operating procedure, quietly draining revenue and morale. The confusion is this: teams believe their CRM checklist is their sales process. Great salespeople understand a profound truth. They aren’t just selling to a prospect; they are guiding a traveler—their buyer —on a complex journey.
We are driven by our need to book orders and meet our goals. To do this, we often try to “entice” the customer into a deal. “If we get the order by the end of the quarter, we will give you a 10% discount… ” In reality, the only time this ever works is when the customer has already decided to make a decision by the end of the quarter.
Are you struggling with slow quoting cycles, complex product configurations, and disconnected data in your manufacturing/distribution business? This article will help. Learn how industrial companies are revolutionizing sales processes with an integrated platform that includes quoting, inventory, and service, providing real-time data and offline access for field teams.
Education-led marketing shifts focus from selling to teaching, positioning brands as trusted advisors that help buyers make informed decisions. The post Why Educating Buyers Beats Selling to Them appeared first on Sales & Marketing Management.
The transition from closer to coach is where most new sales leaders struggle. You've put in the work, made the calls, and closed the deals. Your numbers speak for themselves. You were the rainmaker. The top dog. The one everyone pointed to as the example of what a salesperson should be. Finally, you’ve earned the promotion you've been chasing: Sales Manager.
Sales and buyers are evolving, and sellers must adopt modern sales practices to stay ahead. But that doesn’t mean they should throw away every traditional process. To be competitive, it’s important to recognize which specific tactics should be updated and how. Modern sales practices: What is driving the shift? The sales landscape has changed significantly in recent decades.
Leadership is not about control—it’s about creating the conditions for others to thrive. This is the central message from a robust conversation between John Golden and Darryl Black , a crisis-tested leadership coach and author. Drawing on 30 years of experience, Darryl unpacks why so many leaders fall into the trap of micromanagement, how toxic leadership takes root, and—most importantly—how to build autonomous, high-performing teams using his “Ordered Chaos” framework.
Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.
Browse Amazon or YouTube, and you’re overwhelmed with thousands of leadership books, videos, and courses. From timeless classics to viral TED Talks, leadership advice is everywhere. But if you’re leading a sales team, you’ve probably noticed a gap: very few resources are tailored specifically for sales leaders. Leading a sales team isn’t just about guiding people—it’s about driving revenue, hitting relentless targets, and navigating high-stakes pressure while keeping your team engaged.
Trust shortens the sales cycle, eliminates friction, improves close rates, and strengthens long-term relationships. As Stephen M.R. Covey coined it, “There is a speed of trust.” When trust exists, decisions are made faster, conversations are more candid, and deals move forward with less resistance.
The reality is you can't force someone to buy if they don't want to. Top-performing sales professionals succeed during a slow economy by reconnecting with their network, building strength in their relationships, and earning trust. The post 4 Steps to Generate Sales in a Slow Economy appeared first on Sales & Marketing Management.
From a bold beginning in 2005 to a thriving global presence in 2025, Janek Performance Group’s journey is a testament to the power of innovation, resilience, and a relentless commitment to empowering sales organizations. This timeline captures two decades of milestones, including the debut of our cornerstone Critical Selling Skills methodology, international recognition, expansion into new markets, and the launch of cutting-edge solutions like JeniusCC.
October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Customer motivators are slippery things. They may vary with each buyer/seller encounter. Each situation is unique; all players distinctive. Investigating the topic turns up theories like Seth Godin’s “People do not buy goods and services. They buy relations, stories, and magic.” Flippantly, we can only imagine how well “stories and magic” go over with a nine-member procurement committee.
In a compelling episode, host John Golden sits down with Boo, CEO of Afterburner , former Royal Australian Air Force fighter pilot, entrepreneur, and inspirational speaker. Their conversation dives deep into the core of human potential, organizational achievement, and the nuances of effective leadership. Drawing from Boo’s extraordinary journey—from the cockpit to the boardroom—this episode is a masterclass in translating high-performance principles from military aviation into actionable strateg
ATTENTION Sales Leaders! Let’s get something straight right off the bat: if your sales team is underperforming or your sales turnover is sky-high, it’s not because you “hired the wrong people.” That excuse is tired, lazy, and most likely… flat-out wrong. Sales leaders and executives love to point the finger at the salespeople: “They’re lazy.” “They didn’t hit the ground running.
One thing that makes sales (really) hard is that you lack information on what people need. Imagine if you knew exactly what every company in your market needed to buy right now in your category. You would sell an amount way beyond any reasonable dreams. This lack of information causes us to use ham-fisted approaches to prospecting. These ill-informed approaches are working less and less effectively.
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
In the ever-evolving B2B sales landscape, finding qualified leads remains a top challenge for businesses of all sizes. With growing competition and buyer journeys becoming more complex, many companies turn to expert lead generation firms to keep their sales pipelines full. MarketJoy is one of the best lead generation companies in the USA, delivering sales-qualified leads, custom strategies, and ROI-driven outreach for B2B brands.
Listen to The Modern Selling Podcast on the app of your choice! Social selling mastery has become a cornerstone of modern B2B sales strategies, but many sales teams struggle to implement it effectively. As a sales leader, you’ve likely encountered the frustration of investing in social selling training only to see minimal adoption and results.
Watch this Webinar Don’t let AI mistakes cost you credibility—or clients. By its own admission, AI-generated content may contain errors and often lacks the depth of insight your clients truly need. Without proper oversight, your credibility can be ruined with stakeholders in an instant. SalesFuel CEO C. Lee Smith , and author of the bestsellers: SalesCred: How Buyers Qualify Sellers and The Leader's Playbook: CEOs Transforming Vision Into Action , will show you how to master the skills that keep
In a recent episode, John Golden sat down with Benjamin Dennehy , the self-proclaimed “UK’s most hated sales trainer.” The conversation was a no-holds-barred exploration of why so many salespeople struggle—and what it truly takes to achieve professional excellence. Dennehy’s approach is direct, sometimes uncomfortable, but always rooted in a deep understanding of the psychological and practical barriers that hold salespeople back.
This guide is for leaders who recognize the importance of Salesforce but would rather trust a team of external experts to do the heavy lifting. Choosing the right managed services provider is a significant decision that impacts your business's efficiency and success. In this 10-minute read, you'll find 5 essential questions to ask any potential provider.
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