Lessonly

SEPTEMBER 20, 2021

A global telecommunications company saved $6.7 million dollars with virtual training for their customer service reps—and that’s not all.

Customer Service 49

Customer Service Telecommunications Customer Training 49

Increase Sales

NOVEMBER 9, 2012

Years ago when facilitating some customer service training and development for a telecommunications firm, one of the participants (a customer service technician) flatly said he was not in sales. Once he realized that everyone is in sales and being in sales is a positive, he became the star of the customer service training.

Telecommunications 161

Telecommunications Customer Service Up-Sell Webinar Metrics 161

Alice Heiman

NOVEMBER 29, 2022

He has hired and trained a team of 20 Digital Collaborator Champions to guide customers through the setup and management process. Matt has over 20 years of technology experience in enterprise applications and telecommunication, delivering high-impact and global enterprise solutions.

Top of Funnel 133

Top of Funnel Company Lead Rank Trade Show 133

Customer Centric Selling

APRIL 16, 2014

Sales Training Article: Adult Trick or Treating. By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. Register for the next sales training workshop coming up May 6-9 in Boston to learn how to lead with value instead of product. It resembled adult trick or treating.

Telecommunications 55

Telecommunications Training Vendor Lead Rank 55

Score More Sales

MARCH 4, 2014

I posted last week how I would be shaving my head to help fight cancer alongside one of my clients, Granite Telecommunications. The event happened yesterday – and the results are in. Before I go back to normal sales business, I just wanted to update everyone – due to such tremendous sharing about this story. (See

Telecommunications 226

Telecommunications Lead Rank Lead Scoring Ideal Customer Profile 226

Partners in Excellence

MAY 2, 2018

While it is an unintended consequence (in fact quite the opposite of what people are trying to achieve), what this kind of marketing is doing is training customers not to answer their phones. Sloppy marketing and sales “trains” customers to respond in exactly the opposite way they intend for customers to respond.

Training 55

Training Telecommunications Cold Calling Channels 55

Increase Sales

JULY 14, 2012

This was due to existing poor customer service but more so inconsistent service and high prices given the very competitive nature of the telecommunications industry. Hmm, I wonder if hanging up is part of their sales training and a recommended sales behavior? All worked well for 48 hours and this morning trouble. Share on Facebook.

Referrals 146

Referrals Telecommunications Customer Service Call-back 146

Zoominfo

MAY 25, 2021

Training wasn’t as immersive as it needed to be, either, says Gupta, who recently co-authored a research paper on this topic for the Journal of Business Research. The answer has little to do with the technology itself. The problem, it turns out, is that the people who need those tools the most simply don’t know how to use them.

Marketing 130

Marketing Decision Maker Telecommunications Lead Rank 130

Highspot

NOVEMBER 19, 2020

101 on Deloitte’s Technology Fast 500 , a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, and energy tech companies in North America now in its 26th year. Our platform delivers intelligent content management, guidance, training, coaching, customer engagement and 360-degree analytics.

Lead Scoring 87

Lead Scoring Lead Rank Company Telecommunications 87

Hubspot Sales

AUGUST 27, 2024

As a former salesperson in hyper-competitive industries like tech, telecommunications, and media, I’ve seen firsthand the importance of getting your product and service pricing approach right. Be sure to train the algorithm on real customer buying behaviors and competitive intelligence.

Strategy 75

Strategy Margin How To Lead Rank 75

SBI Growth

MAY 24, 2013

Sales Onboarding vs. Sales Training. Sales onboarding programs differ from on-going sales training. Using standard sales training for new hires is a sure-fire recipe for long ramp times. She was eager to train for her new role selling software solutions. This post is for sales leaders and their HR business partners.

Hiring 324

Hiring Customer Telecommunications Pharmaceuticals 324

Increase Sales

OCTOBER 2, 2014

Years ago during some customer service, team building training for a telecommunications firm one of the participants said flat out in a very challenging and derisive voice “I am not a leader. P.S. Leadership development should be part of any training from sales to customer service to even strategic planning.

Epiphany 130

Epiphany Telecommunications Customer Service Facebook 130

Janek Performance Group

JANUARY 23, 2023

In the 1990s, I started my sales career selling telecom for one of the largest privately held telecommunications companies in North America. To be effective, they had to train their sales reps to sell multiple services, deepening the relationship. Today, telecom is an important client segment to Janek.

Telecommunications 62

Telecommunications Enterprise Enterprise Decision Maker 62

Distribution Pricing Journal

AUGUST 23, 2023

Telecommunication Companies : Telecommunication equipment often involves complex wiring systems. Training and Technical Support Distributors often offer a variety of training and support programs to their customers, either independently or in collaboration with their vendors. Training encourages both loyalty and upsells.

Lead Rank 52

Lead Rank Lead Scoring Automotive Distribution 52

Mindtickle

FEBRUARY 3, 2021

SalesSparx enriches Mindtickle’s data-driven learning, training, and coaching capabilities with industry-specific playbooks, processes, and training needed to arm sellers in the B2B healthcare vertical — a huge market with equally huge revenue potential. Cross-industry training content to uplevel sales conversations.

Strategy 52

Strategy Telecommunications Customer Top of Funnel 52

Vendor Neutral

NOVEMBER 14, 2023

She has extensive business transformation and change management expertise in B2B industries in including: HealthCare, Financial services, Telecommunications and high tech to advance technology adoption and alignment practices to achieve Performance Excellence.

Outsourcing Services 52

Outsourcing Services Opportunity Webinar Metrics Telecommunications 52

Smooth Sale

DECEMBER 28, 2021

The answer is simple: companies like Verizon will pay your business to lease your cell tower and use it for their telecommunications networks. ” Learn more to train teams, and join the advocacy program. Vengreso Provides easy-to-follow on-demand sales training for LinkedIn. But, you can find out more at [link].

Hiring 78

Hiring How To Telecommunications Networking 78

Score More Sales

MAY 27, 2013

An example would be a sales rep in telecommunications understanding where their telecom and data prospects (and customers) spend time online – so they can see and hear them talking about what’s new with employees bringing devices from home and how that might factor into data issues at their clients’ corporate offices.

Inside Sales 230

Inside Sales Trade Show Ideal Customer Profile Telecommunications 230

Increase Sales

JULY 26, 2012

Walk into most financial institutions to departments stores to telecommunications businesses and you will have that now all too common “plastic customer service” experience. “Welcome to …” or. “Hello and how are you?” ” Are they really interested in how you are feeling right now?

Customer Service 137

Customer Service Customer Telecommunications Referrals 137

Partners in Excellence

AUGUST 11, 2014

Those of you in the telecommunications segment–at least the old timers will immediately recognize the term, QoS–Quality of Service. In the old days of land lines, telecommunications providers were very concerned about QoS. Broadly, that meant, crystal clear calls, connected 100% of the time and never dropped.

Telecommunications 92

Telecommunications Salary Government Policies 92

Lessonly

OCTOBER 7, 2020

One is a beauty brand and one is a telecommunications company. A world-class training program. . It’s imperative that you train your team on each new tool and have one central location for them to reference that information later on. Your outreach weapon of choice is email. Aaaand, go! Now, you have two very different accounts.

Sales Enablement 26

Sales Enablement Software Software Training 26

Partners in Excellence

FEBRUARY 28, 2024

My parents paid me the tuition fee for learning, in my spare time, in a private institute for extra-occupational training, how to program a IBM 360-20 mainframe. My superiors considered it as a sales role and sent me to a sales training provided by an external sales trainer. on the topics of Computer Science.

Lead Rank 123

Lead Rank Lead Scoring Ideal Customer Profile Customer 123

Showpad

MAY 12, 2022

A telecommunications business will have different needs than a waste management operation. Instead, they had to personalize content, training, and coaching to key verticals. But tailored sales and services are difficult to provide. An ambulance service and a manufacturing company face radically different challenges.

Industry 98

Industry Sales Enablement Hiring Telecommunications 98

Nutshell

AUGUST 6, 2024

This information allows you to determine the effectiveness of their training and how you can improve sales rep performance. Telecommunications companies : Telecom companies can use ACV to measure the revenue generated from purchases such as new phone plans, data plans, and add-ons.

Lead Rank 71

Lead Rank Ideal Customer Profile Sales Qualified Lead Lead Scoring 71

Highspot

JULY 29, 2024

This includes businesses with complex regulatory requirements and fast-changing technology, such as healthcare, finance, manufacturing, and telecommunications. A comprehensive sales training platform can significantly enhance this understanding by providing structured and interactive learning modules. Request a demo today.

Solutions Selling 52

Solutions Selling Face-to-face Decision Maker Buyer Persona 52

Increase Sales

MAY 29, 2014

Then when working with a telecommunications company, one of the participants was very reluctant. He came to the very next training and development session with washed hair, clean, ironed uniform and a 100% changed attitude. What is interesting is more often than not the same name may appear as an Enhancer or a Diminisher.

Lead Rank 139

Lead Rank Telecommunications Lead Scoring Government 139

Pipeliner

NOVEMBER 30, 2022

However, the situation is changing, and researchers have found that security service providers, the automotive industry, various manufacturing industries, telecommunications companies, and governments are now suffering from ransomware. Training employees is very important. They are also helpful in removing viruses.

Automotive 52

Automotive Telecommunications Networking Government 52

Allego

JANUARY 11, 2024

People in all industries use generative AI tools such as OpenAI’s ChatGPT to create content, analyze data, write software, create sales strategies, develop employee training, manage teams, and more. Sales Strategy Expert Sales Strategy Expert can help you develop your sales strategy, providing tailored advice and training.

Ideal Customer Profile 71

Ideal Customer Profile Customer Social Media Negotiation 71

Pipeliner

JUNE 11, 2019

VMware offers products and services that have had a major influence on fields like banking, healthcare, government, telecommunications, examsnap.com manufacturing, and transportation over the past few decades. VMware offers world-class training programs. Some courses also give you the possibility to train in a lab environment.

Telecommunications 75

Telecommunications Vendor Scale Transportation 75

Customer Centric Selling

SEPTEMBER 16, 2015

By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. I worked with a telecommunications vendor in the mid-90’s that had signed up for a trade show and was horrified when I walked through who would attend, their levels within organizations and what poor entry points they would provide.

Top of Funnel 40

Top of Funnel Sales Qualified Lead Trade Show Telecommunications 40

Highspot

NOVEMBER 7, 2019

41 on Deloitte’s Technology Fast 500 , a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America now in its 25th year. Our platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics.

Lead Scoring 61

Lead Scoring Lead Rank Company Telecommunications 61

Bigtincan

DECEMBER 8, 2021

For example, if there’s a deal of $300-450K in a telecommunications industry, and the potential customer is a sales-qualified lead for three months, Bigtincan will suggest which case study, which presentation, and which brochure will be the most useful to share. . #5: It clearly offers a different look and functionality. For marketing teams.

Analysis 59

Analysis Collateral Telecommunications Sales Enablement 59

BuzzBoard

MAY 19, 2023

AI has come up to be the number three priority in company training strategies and is expected to remain so until 2027. Interestingly, for companies above 50,000 workforce strength, AI happens to be the topper in the priority list.

Lead Rank 52

Lead Rank Ideal Customer Profile Telecommunications Scale 52

BuzzBoard

MAY 19, 2023

AI has come up to be the number three priority in company training strategies and is expected to remain so until 2027. Interestingly, for companies above 50,000 workforce strength, AI happens to be the topper in the priority list.

Lead Rank 52

Lead Rank Ideal Customer Profile Telecommunications Scale 52

Crunchbase

JULY 14, 2022

In this case, it’d be banking, insurance and telecommunications professionals in need of artificial intelligence and machine learning development. These prospects are likely swimming in endless data sets and are looking for ways to streamline synthetic data training and cross-border data sharing.

Social Selling 52

Social Selling Lead Rank Lead Scoring Social Media 52

Vengreso

OCTOBER 18, 2024

Robust training is key! Case in point: Consider our case study on one of the largest telecommunications providers in the United States. Channel and Inside & Alliance sales teams needed to up their digital selling game, so they turned to Vengreso’s 15-week Selling with LinkedIn® training.

Objections 66

Objections Hiring How To Negotiation 66

Partners in Excellence

SEPTEMBER 17, 2012

Several years ago, we did a study of a one of the largest telecommunications companies in the world. Training, whether on new products, sales, or in other areas are important. There’s some market research that puts the time available for selling at around 42%, but more and more, that figure seems optimistic. .

Telecommunications 97

Telecommunications Marketing System Fashion 97