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“The Joy Of Selling…,” Have We Lost It?

Partners in Excellence

” Whether it’s bad prospecting, bad Social Channel interactions, bad selling, weak sales management, ineffective training, and so forth. I’ve written so much on where we are underperforming our potential as sales professionals, or undeserving out customers. I struggled a moment.

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3 Ways to Build a Successful People-First Sales Culture

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All I remember is running around the office in celebration when one of the sales development representatives (SDRs) on my team booked their first meeting. At that moment, reveling in victory, I realized the most critical element of sales management: People. It was thrilling.

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“Why I’m So Interested In Selling,” Charles Green

Partners in Excellence

It was a life-changing experience regarding business – but not regarding sales. The only course I saw on sales (this was back 1974-76) was about strategic selling and sales management; nothing about the personal psychology of selling, which I later came to see as critical.

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Seller Engagement, Are We Asking Ourselves The Right Questions?

Partners in Excellence

” We see people (even experts) posing questions like, “How do we reduce our dependency on field sales–or sellers of all types?” ” Others revel in the fact that customers want to minimize seller engagement, preferring digital buying. 2018 Sales Management Critical Issues, Part 1.

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Do We Really Want Our Sales People To Be Value Creators?

Partners in Excellence

In some ways, sales leaders revel in this. We nurture them until they have done much of the work, then we engage them running them through our sales assembly line of qualifying, demoing, pitching, proposing, closing. We revel in the predictability of our order taking process, seldom questioning whether we can do better.

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Are You “Connecting” With Your People?

Partners in Excellence

I was coaching an outstanding sales manager. Afterword: The VP of Sales Ops was Betsy. Betsy’s revelation was one of the most important pieces of feedback I’ve received in my career. She’s committed to her team and improving the performance of each person on the team.

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Making It Safe To Succeed

Partners in Excellence

We seem to have a culture that revels in failure–that is encouraging people to experiment, learn, innovate, and grow through “making it safe to fail.” Recently, I wrote, “ Making It Safe To Fail, Hogwash! ” It was a rant about the social psycho-babble around failure.