Awarathon

OCTOBER 29, 2024

Sales team training has long relied on roleplay to sharpen communication skills, anticipate objections, and practice strategies. AI-powered platforms like Awarathon’s roleplay solution now provide a modern approach to sales team training, offering enhanced realism, consistency, and efficiency.

Training 52

Training Video Retention Analytics 52

Sales and Marketing Management

MARCH 4, 2018

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. How you do it is less important than that you train everyone to use it. What to do?

Customer Service 286

Customer Service Retention Hiring Account 286

Babette Ten Haken

NOVEMBER 12, 2020

Are you creating an innovative customer retention strategy for what is new and next? Consequently, retaining the clients you acquire today and those you target tomorrow drives the future of your innovative customer retention strategy. Five questions for moving one millimeter forward towards an innovative client retention strategy.

Retention 134

Retention Strategy Customer Scale 134

Allego

OCTOBER 3, 2024

How will your sales training programs change in 2025? The landscape of sales training programs is rapidly evolving as we head into 2025. What’s Driving Change in Sales Training Programs? Implementing continuous learning requires a shift in the mindset of sales leaders.

Training 62

Training Lead Rank Coaching Trends 62

Smooth Sale

JUNE 22, 2022

Attract the Right Job or Clientele: Can You Improve Client Retention? Companies employing sales representatives are typically on the lookout for how to improve client retention. For entrepreneurs, especially in the early stage, excitement is theirs upon gaining a sale here and there, but sadly that includes a short-term vision.

Retention 78

Retention Hiring Networking Software 78

Babette Ten Haken

AUGUST 23, 2018

Do you have a customer retention scorecard? I offer the following three ways to improve the health of your customer retention scorecard. When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. Customer retention matters when it is time to renew that contract.

Retention 154

Retention Customer Revelation Loyalty 154

Sales Gravy

SEPTEMBER 19, 2024

In this episode of The Sales Gravy podcast, Jeb Blount Jr. In this episode they dive into key insights on building effective sales training, the importance of a well-defined go-to-market strategy, and the power of partnerships to drive customer success. Ongoing Development: Training doesn’t stop at onboarding.

Training 82

Training Strategy Marketing Retention 82

Mindtickle

JUNE 11, 2024

What’s the difference between customer enablement and sales enablement? You’re at least somewhat familiar with concepts like sales enablement , revenue enablement , marketing enablement , and others. If you continue to provide the right tools and experiences post-sale, your customer retention rate will grow.

Retention 52

Retention Loyalty Customer Webinar Metrics 52

Sales Hacker

JANUARY 20, 2022

Strong sales reps are the lifeblood of your business and how you choose to invest in them matters. For frontline sales managers, attributes like competency, quality of work, ease of execution, and length of contribution indicate reps’ overall job success, but you can’t rely on those inputs to tell you if they are personally satisfied.

Retention 103

Retention Sales Coaching Coaching Scale 103

Awarathon

JULY 4, 2024

In today’s dynamic commercial landscape, integrating AI in sales training revolutionizes traditional methodologies, driving significant revenue growth. These reports include personalized feedback and an ideal report, enabling sales representatives to identify areas for improvement.

Training 52

Training Retention Decision Maker Face-to-face 52

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Training Programs to Empower Employees and Business Growth In today’s dynamic business environment, investing in employee training isn’t just a luxury—it’s a necessity.

Training 110

Training Lead Rank Hiring Lead Scoring 110

Steven Rosen

MAY 24, 2024

In this episode of the Sales Leadership Awakening Podcast, Rob Ulsh , VP of Dealer and International Sales for Great Dane, discusses the use of AI in sales leadership. He also explores the practical applications of AI in sales, including prospecting, customer retention, and pre-call planning.

Company 296

Company Sales Leadership Retention Loyalty 296

Hubspot Sales

OCTOBER 4, 2023

In sales, where every conversation counts and every opportunity demands precision, your team needs more than just the ordinary training programs. Without sales training software, it would be very difficult to ensure reps are applying best practices, staying up-to-date with the products and services they’re selling, and closing deals.

Software 85

Software Software Training Hiring 85

Janek Performance Group

DECEMBER 29, 2021

Like in a post-apocalyptic movie, sales heroes valiantly fought a formidable foe, developing and broadening their skills to combat the challenges of uncertain markets, supply-chain chaos, rising inflation, and the great resignation. Here are the top sales training trends to watch in the coming year: Delivery Methods.

Trends 118

Trends Training Retention Face-to-face 118

Zoominfo

APRIL 29, 2021

While customer acquisition is often a sprint, customer retention is a marathon with no clear finish line. Customer retention relies on many different factors all going right. ZoomInfo CSM Sam Basile gave us some insight into some of the red flags that sales professionals and customer service managers should be on the lookout for: 1.

Retention 130

Retention Churn Customer Lead Rank 130

Mindtickle

OCTOBER 21, 2024

The life of a B2B sales rep isn’t easy. It’s no wonder why less than half of B2B sales reps make quota. of B2B reps make quota 0 % Sales training and development equip sellers to overcome challenges and effectively engage buyers. It’s no wonder why less than half of B2B sales reps make quota. What is training?

Training 52

Training Hiring Lead Rank Lead Scoring 52

Tenbound

APRIL 24, 2024

The Net Dollar Retention Rate (NDRR) is a critical Key Performance Indicator (KPI) for Software as a Service (SaaS) companies. Understanding Net Dollar Retention Rate The Net Dollar Retention Rate is a measure of revenue growth or contraction from existing customers.

Retention 52

Retention Lead Rank Churn Lead Scoring 52

The Digital Sales Institute

SEPTEMBER 23, 2024

Sales training coaching tips based on experience and real-world implementation over many years. When it comes to sales coaching, always start with the buyer or customer in mind. We know today that buyer expectations of the sales process and interacting with salespeople are higher than ever. Or is it more random?

Coaching 52

Coaching Training Sales Coaching Motivation 52

Steven Rosen

JANUARY 13, 2024

In the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley stress the lack of coaching and support for sales managers, underscoring the need for coaching for these managers. ” – Steve Rosen “If you don’t have a sales playbook, some type of methodology, I don’t even care how simple it is.

Sales Management 156

Sales Management Hiring Retention Coaching 156

Awarathon

OCTOBER 28, 2024

AI-driven sales coaching in insurance equips agents with the skills and techniques to engage clients effectively. Ultimately, AI sales coaching in insurance ensures that agents can better serve their clients and drive success. Cross-selling and upselling enhance client satisfaction by providing comprehensive coverage.

Insurance 52

Insurance Insurance Follow-up Up-Sell 52

Hubspot Sales

DECEMBER 19, 2023

Great inside sales training improves team performance, which can increase sales revenue. Aside from helping you make money, training may save you money too. Be that reducing recruitment costs by retaining top-tier sales talent or training reps to automate non-selling activities with AI tech.

Inside Sales 90

Inside Sales Training Hiring Outsourcing Services 90

Janek Performance Group

MAY 24, 2022

Recently, Janek Managing Partner Nick Kane joined Selling Power CEO Gerhard Gschwandtner to discuss today’s challenges of employee recruitment and retention. The post Challenges of Employee Recruitment and Retention first appeared on Janek Performance Group.

Retention 62

Retention Compensation Motivation Groups 62

Bigtincan

OCTOBER 11, 2021

Traditional product training for enterprise sales organizations and retail employees often includes hour-long training videos, reviewing lengthy recorded calls, reading through documentation, and a bunch of other time-intensive training processes that require your sales reps to absorb and, hopefully, retain product information.

Fashion 105

Fashion Training Software Software 105

Awarathon

JUNE 27, 2024

This is especially true in sales training, where understanding and applying key techniques and strategies can significantly impact a company’s success. By integrating multilingual AI sales training into your organization, you can break down language barriers and empower your sales team to achieve their full potential.

Training 52

Training Retention Benefit Video 52

Awarathon

MAY 21, 2024

Among these advances, AI roleplay stands out as a powerful tool with the potential to revolutionize how insurance companies interact with customers, process claims, and train their employees. The Emergence of AI Roleplay in Insurance Sales Training AI roleplay has introduced a groundbreaking approach to sales training in the insurance sector.

Insurance 52

Insurance Insurance Training Conversion 52

Awarathon

SEPTEMBER 9, 2024

While most sales readiness platforms typically range from $15 to $35 per user per month, Awarathon offers exceptional value with its Pro variant at $10 and Premium at $12. Affordable generative AI platforms are crucial because they make advanced sales training accessible to a wider range of businesses, regardless of budget constraints.

Training 52

Training Lead Rank Lead Scoring Scale 52

Partners in Excellence

MARCH 1, 2022

Ask any sales leaders, particularly those in SaaS based sales approaches, retention and growth in current customers is critical. We have all sorts of metrics focused on the issues of customer retention and growth. Many sales leaders would state, retention and growth is the most critical thing to sales success.

Retention 72

Retention Churn Lead Rank Lead Scoring 72

Awarathon

APRIL 30, 2024

The automotive industry is witnessing a rapid transformation today, especially with a shift towards D2c in sales modules with EV companies. If OEMs have to sustain in such a competitive market, they will need a robust sales training structure. Innovative technologies like generative AI are reshaping traditional sales methods.

Automotive 52

Automotive Training Analysis Retention 52

Alice Heiman

APRIL 14, 2021

More often than not , sales and marketing efforts are centered around customer acquisition. So why not focus on customer retention? . What happens once your sales team lands a new customer? The sales team closes a deal. Attract New Customers. The primary reason is market share or market dominance. Send thank-you notes.

Retention 144

Retention Account Customer Referrals 144

Nutshell

DECEMBER 21, 2022

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. So today, we’re diving deep into the world of customer retention. But what should a seller do after securing a new buyer?

Retention 71

Retention Outsourcing Services Buyer Customer 71

Allego

JUNE 14, 2023

Sales reps forget 70% of training within a week and 87% within a month, Gartner research found — a concerning statistic for companies trying to train employees. Everboarding” should be the training practice of the future. This article originally appeared in Talent Management.

Training 103

Training Handbook Retention Education 103

Janek Performance Group

FEBRUARY 23, 2022

Now the economy is growing again and you are looking to hire more sales talent for your team. The bad news is your sales managers have maxed out their bandwidth with their current responsibilities and daily activities. This leaves you with a critical decision regarding how to ramp up the new sales hires. That’s the good news.

Outsourcing Services 117

Outsourcing Services Hiring Training Harvest 117

The Digital Sales Institute

OCTOBER 10, 2022

A review of a sales training course from the perspective of a salesperson wishing to improve their sales skills. In many companies new salespeople begin their role with just some company centric basic training. Like all professions the skills needed to sell successfully can be learned and mastered with training.

Course 59

Course Training Ideal Customer Profile Lead Rank 59

Sell Integrity

APRIL 28, 2021

What actions can you take to both increase employee engagement and create a customer retention strategy that moves more of your customers from “satisfied” to “loyal”? One of the key tenets of a customer retention strategy is that it relentlessly focuses on value creation. Creating a Customer Retention Strategy: A Leadership Roadmap.

Retention 82

Retention Strategy Customer Loyalty 82

Awarathon

JULY 30, 2024

Sales training in banking has evolved from static classroom sessions to interactive, AI-driven experiences. Unlike traditional methods, which often lacked personalization and real-time feedback, Conversational AI now offers adaptive training through simulations of real-life customer interactions and instant feedback.

Banking 52

Banking Conversion Training Hiring 52