Retention Related Topics 
The Sales Collective
MAY 27, 2025
Customer retention plays a central role in sustainable growth. To get a closer look at how teams are approaching retention today, we leveraged AI-driven audience profiling to synthesize insights from 130,249 sales leaders across the United States to a high statistical confidence level for 12 months, up to April 28, 2025.
Pipeliner
JULY 3, 2025
Purpose, Belonging, and Retention: The Human Side of Learning Key Insight: Employees crave a sense of purpose and a sense of belonging. A strong learning culture is a key driver of engagement and retention. Expert Tip: Retention isn’t just about perks—it’s about creating an environment where people feel valued and empowered to grow.
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SalesFuel
APRIL 15, 2025
The 2025 SHRM State of the Workplac e report shares that teamwork, purpose, fairness, and recognition play a role in employee retention. After all, improving the employee experience results in higher retention. After working so hard to hire employees, managers must actively manage the work experience to improve retention.
SalesFuel
MARCH 18, 2025
Some employers make new hire gifts of SWAG like corporate apparel or a coffee mug. Employees appreciate this gesture, but there are other benefits theyre more interested in. Recently, hiring managers have been promoting benefits like unlimited vacation time and work-life balance. Are Some Benefits Too Good to be True?
Advertiser: ZoomInfo
Dig into our data-backed guide to learn: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention
PandaDoc
JUNE 22, 2025
In this article, we’ll explore how CRM and customer retention go hand in hand, covering everything you need to know to enhance your strategy. What does customer retention mean? Customer retention is a company’s ability to keep its customers over time. So why is retention so important?
Zoominfo
AUGUST 8, 2024
With the right sales enablement process, revenue leaders can confidently improve sales team skills, boost customer retention, expand market differentiation, and drive revenue growth. This will set your business apart in sales success, as well as employee morale and customer retention.
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Download this whitepaper to find out how to leverage online product sales training platforms to increase retention and improve ROI––and stop investing in unforgettable sales events. Engage reps who may not pay attention, leave sessions early or simply skip classes if they perceive it to be boring or low value?
Advertiser: ZoomInfo
You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention
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If you’re investing in a B2B sales training initiative, give your program the best chance of success by implementing a reinforcement program designed to improve retention and keep the momentum of your training message going until your reps have the opportunity to really apply it. Or will it all be forgotten within days?
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Customer retention. Dump collecting leads for Account-Based Marketing and eventually, as your program matures, the focus shifts to these four ABM pillars: New business generation. Pipeline acceleration. Customer expansion.
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Organizations with a standard onboarding process boost employee retention by 58% and increase productivity by 50%. Quotas need to be hit. Revenue goals need to be met. This reality makes shortening sales onboarding time a top priority.
Speaker: Chrissy Irvine, VP Customer Success, SmashFly, and Hannah Leary, Customer Success Operations Specialist, SmashFly
For recruitment marketing company, SmashFly, training related to the company’s product and industry are crucial for driving customer success and retention. Self-service options enable students to engage with training on their terms - at a time, location, and pace that works best for them.
Speaker: Richard Goring, Director, BrightCarbon
By the end of this session, you’ll be ready to: Capture attention and maximize retention in a tiny amount of time. And once that’s finished, we’ll look at how you can take this engaging eLearning content and easily repurpose it to create sales collateral for your teams to use with clients.
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Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
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