article thumbnail

Unearthing Customer Needs During A Retail Sales Interaction

MTD Sales Training

Good discovery skills are essential if you are to reach the top level of retail sales : being recognised as a trusted advisor by your customers. And that will give you yet another tool to help you to help more people to buy from you! This is the hallmark of a competent and professional retail salesperson. Explore and discover.

Retail 156
article thumbnail

Zipline vs. Reflexis vs. Playerlync vs. Workjam vs. Bigtincan—Which Is the Best Tool for Retail Training and Operations?

Bigtincan

Too many retail brands are still using antiquated learning methods in their retail training, leading to sales associates not retaining information. Incorrect retail training contributes to the enormous turnover rate, which is almost twice that of the general labor force. . The boredom of long-form training. What is Zipline?

Retail 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Small Retail Business Can Save Money and Enjoy Growth

Smooth Sale

Photo by Geralt via Pixabay Attract the Right Job Or Clientele: Small Retail Business Can Save Money and Enjoy Growth Business owners need practical, money-saving tips to help them learn how to save money for their small businesses without going to unreasonable lengths.

Retail 101
article thumbnail

Sales Training Games and Goals: 4 Steps to Successfully Motivate Retail Employees

Sales Hacker

When setting sales goals for your retail employees — or for any employee, really — there are usually two things to keep in mind: Those goals need to be realistic and clearly defined. What drives your retail employees to achieve the goals you set for them? This one is especially effective in retail. Here are some examples: 1.

Retail 118
article thumbnail

7+ Tips to Enhance Retail Cybersecurity in The Digital Age

Pipeliner

But, along with digitalization comes the risk of cyber threat, which applies to all businesses, be it retailers or wholesalers. Common Retail Statistics & Threats: Retail environments solely depend on data, and hence retail companies are stressed out in ensuring customer data privacy. Let’s check them out.

Retail 98
article thumbnail

Why 80 Percent of Companies Lose at Customer Retention

Score More Sales

Just go in to a retailer in a mall or in a big box store somewhere and try to have a really great interaction with an employee. I’ve been keeping track of my own personal experiences as a consumer, and in the last 10 retail, restaurant, and hospitality interactions, only 2 of them were stellar.

Retention 254
article thumbnail

The Race for AI-Driven Sales Success Starts Now

Sales and Marketing Management

Retailers are seriously considering plans for delivery drones. The sales function is uniquely well-suited to be transformed by AI tools. Millions of people use devices like Amazon Echo and Google Home to find out more about products and services they need or to control their home environment. Why AI Is Poised to Transform Sales.