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What can we learn from our ancestors about connecting with prospects and clients? We haven’t rewired ourselves just because the world has gone wireless. We’ve simply forgotten what we know to be true: Face-to-face cannot be replaced —not in life, and certainly not in sales. In sales, your relationships are your meal ticket.
I hear a lot of talk in sales about lying, not so much about how they may lie to win business, but in broader terms. While there are probably liars in both camps, undoubtedly in the same proportion and distribution as in the general population, and likely less among successful sales people.
Revenue, finding it, winning it keeping it, is more than sales, and certainly more than just one says. Winning growing and retaining clients (the source of revenue), may be centered around sales, but involves other key groups. We all know empathy is central to interactions and by extension sales. Empathy Is Not Just A Word.
While it may be realistic to expect inside sales teams to sell more than 23% of their time, it is not for others. They not only give away their time; they pay the prospect for the privilege of doing so. You know what I mean, spending all that valuable time with prospects that you know will never buy. Giving It Away.
But get the right one and it will have just the right wireless range, the perfect amount of padding, and crystal-clear audio quality for successful calls every time -- in the audio department, anyway. Wireless range: 98 feet. If you travel extensively or conduct on-site sales in tough conditions, this might be the perfect set for you.
Plantronics, the leading makers of audio communication solutions such as corded and wireless Bluetooth and DECT headsets was fielding many inquiries from customers who needed help configuring the best wireless headset solutions to support enterprise Unified Communication (UC) installations.
Your mother was right: Writing a thank you note can, indeed, make your sales business. Your Prospects Want to Know. Even if you don’t write business with a prospect now, they want to know you value their relationship, will continue to stay in touch, and connect them with your referral network. You can never thank someone enough.
Similarly, your business's inside sales team needs the right technology to be as productive and impactful as possible. Not to mention, just because the tools and tech you have in place for your outside sales team work well for their needs, doesn't necessarily mean they'll be an ideal fit for your inside sales reps, too.
Last week I started these two parts look at planning for a successful sales year. No disrespect, but there is not much difference between a wirelesssale and a copier sale. The deliverable is very different, but the sale itself, no disrespect, but…. By Tibor Shanto. Once you nail that, go further. Return On Time.
Years ago when in a sales leadership role, sometimes my greatest challenge was the other employees’ reluctance to see the big picture when it came to responding to customers’ requests such as a delivery right before quitting time. In sales leadership, the ability to communicate is critical. ” (Source Innermetrix).
If only you weren’t graded on the number of dials you made or restricted from spending too much time on the phone with a prospect. What salespeople—and sales managers— need to understand is that calls are either hot or cold. Hot : You’ve been introduced by someone your prospect knows and trusts.
It can be challenging to juggle tech while engaging prospects on the call and doing the best presentation possible. There are a lot of balls to keep in the air and the price of dropping any of them could be a lost sale. Now that 80% of sales engagements are digital, sellers must prepare before they go “on stage.”. GoToMeeting.
More recently, companies have started to integrate swag into their sales sequences, driving healthy growth for the entire industry. These items end up in the trash, hardly a worthy investment of your firm’s marketing and sales budgets. . Like any marketing or sales tool, promotional products are an investment. The new SaaS.
If your sales reps aren’t on target to make or exceed quota, and aren’t getting meetings at the right level, now is the time to switch tactics … before it’s too late. Are your sales reps still wasting time with cold prospecting—sending emails and social media requests to strangers who aren’t expecting to hear from them?
The first revenue-numbing fact is that 65% of a sales rep’s time is spent NOT doing what they are ultimately paid for—selling [1]. The second equally disturbing data point is that 74% of sales organizations have poor CRM adoption [2]. The bad news is that your sales organization likely falls within these two operational averages.
I’ve heard it takes at least seven to 10 touches for sales teams who cold call and cold email prospects to connect with decision-makers. And why is it so hard for these reps to actually get on their prospects’ calendars? They have better things to do, and so does your sales team. Think You’re Duping Your Prospects?
Yet one aspect of Millennials in the sales force only tangentially touched, but which will have significant implications for sales management,is the desire for more feedback. . But what about Sales? So, how might sales managers meet the coaching and feedback expectation of the Millennial generation? .
As a sales technologist, I am always looking for the next new thing. First, the new iPhone 5 with its new size, 4G wireless, faster processor and the new “Lightning” connector. As a sales person, I see opportunities. ” Are you celebrating change in your sales efforts? Change is what drives my world.
You find a particularly interesting, astute article about how data privacy laws are shaping the future of wireless communication. That graphic is an example of bad sales content — one of the easiest ways to lose a prospect's trust and interest. If marketing content "lines them up," sales content "knocks them down."
For sales professionals, business card scanner apps that automatically transfer contact info to your CRM are much more useful than hardware devices that only generate and store images. Watch out for: The Zoeson scanner does not have wireless capabilities. Thankfully, we now have business card scanners to save us all that typing.
Every company has its eyes on its bottom line and, in turn, is mindful of its profit margin — the most definitive metric of how successful your sales efforts are, relative to your expenses. Find gaps in your sales process where a disproportionate number of prospects fall off. Telecom (Wireless): 4.60%. Shoe: 6.86%.
For sales professionals, business card scanner apps that automatically transfer contact info to your CRM are much more useful than hardware devices that only generate and store images. Watch out for: The Zoeson scanner does not have wireless capabilities. Skip ahead to: CRM business card scanners. Business card scanning devices.
James Bawden is one of the hot talents in the sales development world right now. Prospecting into new accounts, following up, doing his best to exceed his number and get his team to do the same. James: Routine is important for every sales professional. James Buckley: Every sales leader has a style. Leadership Style.
When it comes to sales enablement, the importance of mobile devices cannot be overestimated. That means salespeople can track and maintain concentration on all details of a sale. From the management side, sales managers can analyze and compare different users over any sales period. Video Content.
They are more informed than ever and have higher expectations of sales interactions; returning to the old normal is not an option. Previously, a deal’s loose ends were sorted out during in-person meetings where sales reps could fall back on their techniques and experience. Part of the reason is that buyers have also changed.
Field sales reps have a reputation for being early adopters of technology that will make them more productive. They know that the more efficient they can be in communicating with prospects, the more productive they will be at advancing the sales cycle. The Psyche of the Great Sales Rep. Ubiquitous Mobile Access.
Agile Field Sales is an emerging paradigm made possible by the rapid expansion of capabilities in cloud and mobile technologies. Emerging tools that require little or no IT resources to implement and run, enable sales management to examine, assess and adapt their tactics in direct response to what they see going on in the field.
For sales professionals, business card scanner apps that automatically transfer contact info to your CRM are much more useful than hardware devices that only generate and store images. Watch out for: The Zoeson scanner does not have wireless capabilities. Thankfully, we now have business card scanners to save us all that typing.
One of my first sales jobs was cold calling from lead lists. It’s best if you’re standing up and pacing, which requires a wireless headset or a 20-foot phone cord (if you insist on having a corded headset – just don’t trip). Focus on prospects who are similar to those you have already helped. That was my quota.
In today’s episode of The Sales Evangelist, Donald is joined by author, speak, and co-founder of Gap Wireless, Glenn Poulos, to discuss five ways to know your customer’s ecosystem. However, this is potentially too descriptive for the prospect to understand your solution's clear benefits. Understand your key stakeholders.
In today’s episode of The Sales Evangelist, Donald is joined by author, speak, and co-founder of Gap Wireless, Glenn Poulos, to discuss five ways to know your customer’s ecosystem. However, this is potentially too descriptive for the prospect to understand your solution's clear benefits. Understand your key stakeholders.
Manager with Lenati and leads Lenati’s Sales Optimization Practice. In Part One of our series, we identified and evaluated specific mobile device field enablement scenarios already taking place among leading edge sales organizations. This post is the second in a series by Mark Ippolito. Mark is a Sr.
CRM makes it possible for businesses to capture data and leverage it to improve lead generation, lead nurturing, personalization, customer experience, sales conversion and customer relations in ways that human intervention cannot achieve all that through manual collection and storing of information. Better sales conversion.
On Monday, in the first post of this series , we defined “cold calling”, and looked at overlooked real opportunities for sales and revenues one misses when not including cold calling in their biz dev routine. ” I guess I am not alone. On to number two! They may not do it now, but they used to! What’s in Your Pipeline? Tibor Shanto.
Understanding the Sales Force by Dave Kurlan Well you would think so. Sure, you could benefit from inbound marketing to generate leads, but salespeople must do the follow-up, run the sales process and close the business. They may not be prospects today, but that''s OK. They may be prospects next month, next quarter or next year.
It’s not your father’s world of sales any more. Now, clients can screen calls, send our emails to spam and reject our sales pitches without ever having to look us in the eyes. We may now live in a digital culture with all sorts of wireless gadgets, but nothing has replaced good, old-fashioned salesmanship. Not really.
Commodity, the word is like Kryptonite for salespeople, say it out loud, and you can see their social status and sales erode. Somehow over the years, the word has come to be something negative in sales. It is a truly defining moment for companies and sales leaders when they confront “commodity.” By Tibor Shanto.
For B2B sales and marketing teams, having a 360-degree view of customers and prospects is key. Along with other modern B2B data, NAICS codes can provide a fine level of granularity that’s useful when prioritizing and routing accounts across a sales organization, developing personalized, relevant messaging, and many other applications.
LinkedIn Sales Navigator. Sales books. A wireless headset allows salespeople to take calls and simultaneously scribble notes, check email, make dinner, or squeeze a stress ball for dear life. 5) LinkedIn Sales Navigator. 6) Sales Books. This journal helps sales reps get more done and feel better every day.
Clients hate high-pressure sales; it’s an immediate turn-off, and this approach creates negative outcomes and long-term relationship problems. Could an SMS sales strategy be the answer? I’ll share important information on how to use SMS for sales outreach and maximize sales-qualified leads and deals. Let’s dive in.
Soon, there will be one more you can add to that growing dustbin of history: The cold sales call. We’re going to look at what I believe to be the coming extinction of the cold call in sales and what you should do to prepare for it. The cold sales call is a phone call made to a potential prospect out of the blue.
As a sales professional, you’re sending emails all day, every day. The lowest-hanging fruit is personalizing your subject line so it’s unique to the specific prospect. Marketing and advertising companies have the lowest sales email open rate. What if you’re below average and have room to improve? Maybe your current rate is 20%.
Customer-centric selling is based on the principle that reps must play a critical role in helping prospects discover and quantify their problems. It also puts emphasis on exactly what to ask prospects in a way that brings value to everyone’s desired agenda, and bottom line. What are reps doing when they aren’t talking with a prospect?
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