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Give your opinion about integrating marketing automation into CRM? Did you attend SugarCon13 – the largest SugarCRM gathering to date? Paul Foucher of SugarCRM. Lack of leadership support for adoption – success of CRM must tie in with sales methodology and process. This really helps sales reps.
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Our customer service system is centralized on Sugar Serve, enabling us to provide tailored solutions swiftly and effectively All the areas within the company that provide services, like IT and our finance department, use Sell to track all interactions and incidents, and we also use Market for segmentation.”
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