article thumbnail

A Picture Is Worth a Thousand Words, and So Is One Great Customer Reference

Sales and Marketing Management

Although company websites, content and sales presentations are highly used assets when evaluating an organization and its products, a Harvard Business Review study determined that customer references are an influential decision support tool too. Setting the Foundation for a Sustainable Customer Reference Program.

article thumbnail

14 Questions to Ask a Candidate’s References Before Hiring

Zoominfo

Depending on who you ask, reference checks are either an extremely valuable tool or a complete waste of time. That’s where a reference can swoop in and help set the record straight. Best Practices Before You Interview References. Whatever it is, make sure you have a clear objective before reaching out to a reference.

Call-back 211
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer References & Buyer Confidence

SBI

Customer References & Buyer Confidence. By David Sroka, Point of Reference. This new perspective means all these sales and marketing activities need to be re-thought in terms of bolstering the buyer’s confidence. What does that mean for B2B marketers and salespeople? Customer references.

Buyer 115
article thumbnail

Why Would I Refer You if You Don’t Follow Up? [February Referral Selling Insights]

No More Cold Calling

I thought about it and realized I would never, ever refer her to anyone. And there’s one cardinal rule I NEVER break: I don’t refer people unless I trust them to take care of my contact the same way I would. Digital isn’t a sales strategy, hope is not a strategy, referrals are not a strategy, marketing is not a strategy.

Follow-up 344
article thumbnail

7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

article thumbnail

Remote Selling Viewpoints with David Sroka of Point of Reference; a Customer Reference Management Platform

SBI

David : Having a central, searchable source of customer references is even more important when salespeople and marketers are working remotely. Q: How should users of Customer Reference Management platforms measure the impact? David : Customer references validate all the marketing and sales messaging from a company.

article thumbnail

Do “Refer a Friend” Programs Actually Work? Absolutely! Sometimes.

No More Cold Calling

.” We grab every coupon and sales ad we can find, use Groupon for deep discounts on special events and luxury services, and take advantage of “refer a friend” offers any chance we get. I know many companies offer discounts or monetary rewards when customers refer a friend. The short answer is no. But think about it.

Referrals 120