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Before we discuss the top 10 takeaways from the panel, I want to make an important point: All the CIOs mentioned – and I agree – it’s often the Chief Marketing Officer (CMO) who buys IT these days , rather than the CIO. The vendor only presented the two solutions discussed and nothing else. Now quintuple it.
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An example would be ROI calculators or marketing contrived scenarios. These are not bad, but are usually product or vendor centric. This is where sellers make the mistake of only focusing on risks they perceive prospects may focus on while comparing providers. Some believe they do this but they do not.
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When I interviewed Wes, senior vice president of sales for a well-known marketing automation company, I expected to hear all about the advantages of using his technology. When Wes was considering a new vendor, he spoke to a fellow VP at another company—a friend with whom he regularly meets to bounce around ideas. Boy, was I wrong!
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But very few understand how to incorporate technology into their prospecting strategy. So, they rely on outdated tactics that fail to engage the 21st-century buyer—tactics like cold calling, sending cold emails, and stalking prospects on social media. Now, you don’t have to call cold prospects to bug them.
I was trying to contact a prospect and couldn’t find the company phone number on their website. When companies make it difficult for their prospects to buy, they lose business without knowing it. Companies invest significant money on marketing—email campaigns, SEO, and strategies for getting found and building customer loyalty.
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