Remove Marketing Remove Prospecting Remove Retention
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Thinking About Retention, Renewal, Expansion Differently

Partners in Excellence

Retention, renewal, expansion is key to our success with customers. Retention, renewal, expansion, in all business models is critical to our continued success and growth. But somehow, we tend to think of retention, renewal, expansion differently from how we look at net new customer acquisition.

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Signals & AI: How Today’s Top Marketers Find Buyers Faster

Zoominfo

For today’s marketers, data is more than just numbers on a dashboard — it’s the key to unlocking new opportunities and staying ahead of the competition. But here’s the catch: many marketing teams are flooded with disconnected data points and siloed insights, struggling to understand what truly drives customer behavior.

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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. But awareness and action are two different things. What to do?

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Do you have a customer retention scorecard? I offer the following three ways to improve the health of your customer retention scorecard. When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. Customer retention matters when it is time to renew that contract.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Customer Enablement: The Secret to Increasing Customer Loyalty and Retention 

Mindtickle

You’re at least somewhat familiar with concepts like sales enablement , revenue enablement , marketing enablement , and others. If you deliver outstanding experiences before purchase, a prospect is more likely to convert. If you continue to provide the right tools and experiences post-sale, your customer retention rate will grow.

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You Can't Lose Customers or Salespeople - 2 Secrets to Their Retention

Understanding the Sales Force

The first page of results was filled with self-serving articles from companies like Gong (artificial intelligence for digital prospecting), Hubspot (marketing platform) and more urging you to leverage their platforms so that you don't have to rely on salespeople.

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