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Is It Satisfied Customers You’re After? NO! It’s Customer Loyalty or Nothing

Jeffrey Gitomer

Customer Loyalty CUSTOMER LOYALTY customer service Jeffrey gitomer sales training' Update your Reader Now. This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

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Make Your Sales Force Your Loyalty Program

Sales and Marketing Management

This conversation illustrates a critical point in the creation and management of customer loyalty. In the B2B world, your sales force is actually your loyalty program. Loyalty, at the end of the day, is not created by offering discounts or exceeding customer expectations. To whom will they give their loyalty?

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10 Ways to Build Customer Loyalty and Trust

Sales and Marketing Management

They want minimal downtime, support they can rely on and access to as much training as possible, so they can be in turn, as successful as possible with their deployment. Here are 10 ways you can offer the best support and create customer loyalty and trust: 1. Ensure new customers are armed with the training they need to be successful.

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5 Proven Ways to Build Customer Loyalty

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But it’s more pertinent than ever before in today’s crowded digital landscape, where businesses struggle to build customer loyalty in an ever-expanding field of competitors. This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. Provide ongoing customer education and training.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Customer Experience Takes Loyalty Further in Go-To-Market Plays

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The importance of building customer loyalty. It’s also cheaper to keep an existing customer than it is to acquire a new one (think marketing campaign costs and new user training, for example). But building up customer loyalty has long-term benefits beyond immediate cost savings, too, in the form of customer lifetime value.

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Customer Experience Takes Loyalty Further in Go-To-Market Plays

Zoominfo

The importance of building customer loyalty Creating a bond helps retain buyers and gain repeat business. It’s also cheaper to keep an existing customer than it is to acquire a new one (think marketing campaign costs and new user training, for example). So what do these patterns mean in the bigger picture?

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