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Who do you think knows why your prospect buys? Who do you think knows when your prospect is going to buy? The answer, of course, is your prospect! The problem for many sales reps, is that they prefer to pitch and talk at prospects more than they actually ask questions and listen. Or who they like to buy from?
Sales people like to talk; if you don’t believe me, just listen to a recording of one of your reps (or of yourself!). And when your ears are closed, you learn nothing about your prospect’s buying motives, their possible objections, or whether or not they are buying into your pitch. Ask questions frequently of your prospect.
Top pros are using this time to sharpen their sales skills so they can make a killing in the fourth quarter. For a proven way to make more money, with less rejection, and a way to become more confident and make more sales, take advantage of our Summer Sale! Qualify prospects better and learn their buying motives.
First, remember: Most objections are smokescreens hiding the real reason a prospect isn’t moving forward. Here’s one way I have successfully dealt with this and gotten the prospect to reveal what was really holding them back. And then hit MUTE and listen to what your prospect reveals. ON DEMAND SALES TRAINING THAT GETS RESULTS!
Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.
This may sound elemental, but I rarely hear sales reps use it when speaking with gatekeepers. ON DEMAND SALES TRAINING THAT GETS RESULTS! Unlimited License: One to 100 reps can attend for one low price! The post Two Simple Words to Open More Doors—and Close More Sales appeared first on Mr. Inside Sales.
Wouldn’t it be convenient to have a list of 5 questions you could use to get your prospect talking, to get them to open up about how they’re feeling and what you might need to concentrate on? If you’re a manager, this is a great exercise for a sales meeting. You could do two: one for prospecting and one for the close.
Many sales leaders judge the effectiveness of their sales process by the level of field adoption. (“Are Meanwhile, you need a mechanism for evaluating your Sales Process effectiveness! A successful Sales Process must produce three things: An improved Win Rate. A shorter sales cycle. Are the reps using it?
So many sales reps are anxious when they speak with a prospect. They know that unless they get these “tough” questions answered, there is no way to move the sale forward. Plus, they know that most of the “prospects” they speak with don’t turn into a deal anyway, so, why not learn who is a real prospect right from the get go?
This week, I listened to a closing call from one of their reps, and here is how the prospect opened the call: Prospect: “Let me just tell you upfront that we’re looking at a lot of different options right now of which yours is just one…”. Here’s what I teach: Prospects have all the answers. Take what a prospect gives you.
Question for you: How often do you take notes while you’re on Mute and your prospect is revealing their buying motives? Make a much better connection with your prospect or client because they will feel listened to and heard. Like so many solid techniques in sales, this one is simple—but it will only work if you commit to trying it.
Rookie mistake: You’ve got several products or services you can offer a prospect, and you start by offering the first, or main one, then hear an opening for another one so pivot to that one, and describe another—and then another. Stalled sale. Not only will the prospect be confused, but you will be, too. Sound familiar?
Have you ever stopped and examined your attitude about sales? When someone asks you what you do for a living, are you embarrassed to say you’re in sales? See, I was smarter, better, had more to offer than just “sales.”. My real attitude was that sales was a pushy occupation for people who couldn’t do anything else.
We’ve all been there – you call your prospect back at the appointed time for your presentation and they tell you any of the following: This isn’t a good time, OR. First, understand what’s happening here: Remember the law in sales: Leads Never Get Better! ON DEMAND SALES TRAINING THAT GETS RESULTS! How long will this take?”
In 2013 our consultants attended 463 live sales calls. In October, we participated in the worst sales call of the year. But it was our pre-call interview with the sales rep that clinched it. We’d been hired by the client to implement true Social Prospecting. So we asked to ride with him on some sales calls.
Two weeks into the New Year, and are you already stressed about picking up the phone and making prospecting calls? Let me explain: If you’re like most sales reps, then you hate making calls because you’re either afraid of being rejected, or you’re are afraid you’re going to mishandle a call and so lose a good lead. Imagine that….
To follow up on the blog post from two weeks ago (about the one quick fix to get your VMs returned ), here is the second quick fix: Stop trying to trick your prospect! So do your prospects. Bottom line: Stop trying to be tricky, and stop sounding like a desperate sales rep. ON DEMAND SALES TRAINING THAT GETS RESULTS!
We all know the importance of asking questions of our prospects and clients, yet how many do you ask? How many does your sales teams ask? If you’re like most sales reps, then you’re probably doing a lot more talking (read pitching) than you are listening. ON DEMAND SALES TRAINING THAT GETS RESULTS! Get Access Today.
Believe it or not, over 90% of sales reps do just that. Script #1: Make sure and have an email already prepared while you’re prospecting. The point here is whether or not your prospect will: Give you the time to speak further with them. And then wait to see if this is a real prospect or not. Get Access Today.
Each time I work with a new company, the first thing I ask for are recordings of both their top two or three sales reps, and then recordings of everyone else. I’ve been doing this for over 30 years, and things have remained constant during that time: top sales reps are better for many different reasons (personality, work effort, etc.),
I don’t know why sales reps still have trouble handing this typical blow off. Now ask questions, try to engage, and take your prospect as far as they’ll let you! You see, the value of having a proven response in your back pocket is that it allows you to move past a prospect’s initial resistance. That’s what most blow offs are!
Most company’s sales teams are under immediate pressure to begin accomplishing their new goals and sales targets for 2021. As you speak with your clients and prospects this week, it’s helpful to realize that they are all feeling this same pressure also. ON DEMAND SALES TRAINING THAT GETS RESULTS! Overwhelmed?
So here is how I currently start my closing calls ( yes , I’m still closing sales!): Once I get my prospect on the phone for our chosen closing time, I open with: “Before I get started, I’m sure you’ve looked over things, so, what questions do you have for me?” ON DEMAND SALES TRAINING THAT GETS RESULTS! And then I hit MUTE.
Managers tell reps to stress the quality, the warranty, the features and benefits, but your prospects have heard all that before, haven’t they? Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. ON DEMAND SALES TRAINING THAT GETS RESULTS! Want a better way?
In case you missed this, I received the following email last week: Dear Mike: The people have spoken and your article, “3 Keys to Dealing with Difficult Prospects,” has won 2nd place in our 2020 Sales Pro Central MVP Awards Social Selling category!” Here’s what I teach: Prospects have all the answers.
As a sales trainer, I use this almost exclusively to help sales team improve their skills and double their sales as well. It’s a sad truth, but the majority of sales reps simply won’t take the time to do it regularly. ON DEMAND SALES TRAINING THAT GETS RESULTS! appeared first on Mr. Inside Sales.
We all know the importance of listening to our prospects and clients, so why are we doing so little of it? Simple—salespeople love to pitch, to tell prospects of all the features and benefits, and to find the one selling point that might make the difference. 2) Write down key words or phrases your prospect uses.
While this may sound like a reasonable way to follow up after sending an email, do you see how you’re providing your prospect with the perfect stall? The best practice way is to assume your prospect received it and even glanced through it. ON DEMAND SALES TRAINING THAT GETS RESULTS! Or “I haven’t had time to look at it yet.”
Congrats to those companies & individuals who sent in their prospecting scripts for review. The problem with this is you’re A) Identifying yourself as a sales rep, and B) You’re now inviting the gatekeeper to qualify you out. ON DEMAND SALES TRAINING THAT GETS RESULTS! Rep: “I’m looking for the person who handles your XYZ.
At first, it seemed almost rude to utter it… But let me ask you: out of ten prospects you pitch to, how many end up actually buying? Yep, two out of ten prospects you speak with turn into buyers. That’s why most people get burned out in sales. That’s why most salespeople find sales discouraging. Who’s next?”
I watched a sales rep making cold calls the other day. He was making one crucial error that was leading to him not getting very far with prospects. I want to share with you what this common prospecting error is and how to immediately fix it. Plus, what was missing was a value statement of what might be in it for the prospect.
Establishing rapport with a prospect in the very beginning is perhaps the most important first step to earning the right to have a conversation that might eventually lead to a sale. Get it wrong, and that could mean the end of your call—and your chance to make a sale. ON DEMAND SALES TRAINING THAT GETS RESULTS!
2) To nominate for the AA-ISP Top 25 Most Influential Inside Sales Professionals, please go here: [link]. Here is the information you’ll need to nominate me : Choose: “Sales Leader/Executive” in the middle from 3 options on the bottom. Company: Mr. Inside Sales. ON DEMAND SALES TRAINING THAT GETS RESULTS!
Influencers are key to both getting through to decision makers, and to eventually making a sale. The question is: How do you properly qualify them and get them to influence the sale in your favor? Learning how much influence they have is crucial to the overall sales process. ON DEMAND SALES TRAINING THAT GETS RESULTS!
If you’re looking forward to an extended holiday and want to know the best way to spend it, then I’ve got a suggestion: Why not spend some of it learning and getting better at your craft of sales? Better than the other sales reps competing with you? ON DEMAND SALES TRAINING THAT GETS RESULTS! You owe it to yourself!
What does this teach us as sales reps? It takes persistence, a proven sales cadence, and many calls to finally persuade a qualified buyer to buy from you. ON DEMAND SALES TRAINING THAT GETS RESULTS! Unlimited License: One to 100 reps can attend for one low price! One touch isn’t enough. One voice mail isn’t enough.
If you want more “treats” than “tricks” when dealing with prospects, then be bold and call back sooner than you are now. I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc, but why would you want to miss all the sales this prospect will place in the meantime?
What are your plans to make this your best year in sales ever? Here are three things I did all those years ago that changed my sales career, and my life, forever: #1) For the first ninety days in 2024, make a commitment to listening to at least ONE call a day. ON DEMAND SALES TRAINING THAT GETS RESULTS! All the best for 2024!
Who do you think knows why your prospect buys? If you have followed me for a while, you may know that my opinion on whether to ask a prospect, “How are you,” has changed over the years. Here’s why: Selling over the phone is challenging because you don’t have all the visual cues an outside sales rep has—and uses. Ask It—Or Not?
One of the most important things I learned early on in my sales career is that attitudes are contagious. My manager told me that when I’m on the phone with a prospect or customer, someone was going to sell someone—either the customer was going to sell me on why he wouldn’t buy, or I was going to sell him on why he should buy.
Prospects become clients one conversation at a time, through trust, credibility, and confidence. But how does a Sales 2.0 Here’s one example: we do a lot of work in licensing and joint ventures for biotech and pharmaceutical companies, so we’re always looking to connect with business development people in life sciences.
This ad-libbing approach led to all the common problems we’ve chronicled before: He didn’t qualify the prospect for timeline, budget, decision making steps or even buying motives. He pitched “at” the prospect and didn’t use tie-downs, and so didn’t get buy in. And it’s the same in sales. They may make sense to you—but to others?
Many sales reps struggle when following up on emails they’ve sent out to prospects (or even clients!). When they get the prospect on the phone, they open with: “Did you get the email I sent?”. Try this: When you get your prospect back on the phone, say: “Nice to speak with you again. What email?”. Frustrating, huh?
You probably wrote a sale just last week, and the top producers in your office are still writing business. True story: I was walking in my neighborhood the other day, and a home went on sale—you know, the sign in the front yard, etc. ON DEMAND SALES TRAINING THAT GETS RESULTS! It’s temporary, and guess what? Get Access Today.
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