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How to Create an Effective Cross-Cultural Training Program

Sales and Marketing Management

Though technology has brought people together, the cultural differences gap has not narrowed, hence the need for cross-cultural training programs. So, how do you create an effective cross-cultural training program? Knowing the intention behind the words used is what makes communication effective. Here are some guidelines.

Training 218
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Remote Selling Viewpoints: Sales Intelligence & Buyer Intent Data

SBI

Damien : Sales intelligence and buyer intent data help customers shorten sales cycles, increase win rates, and save time by streamlining research and enabling them to focus on prospects who are actively shopping for what they sell. Are they showing intent to buy? Make time for user training.

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The One Thing the Best Customer Experience Companies Do Differently

Sales and Marketing Management

In this emerging Relationship Economy, organizations have to intentionally train their employees to avoid the traps of a low service aptitude and embrace the customer’s perspective. . . However, the study also revealed that only 24% of these leaders actually do anything intentionally to promote building those relationships.

Company 423
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The Psychology Behind Unexpected Rewards

Sales and Marketing Management

Here are some ways you can use unexpected sales incentives wisely: Combine unexpected rewards with training. Because unexpected rewards make people pay more attention to what happens next, combining them with incentive training can have a tremendous effect on how well salespeople are motivated to learn and retain important information.

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Help Your Team with Cross-Selling & Up-Selling Strategies

Anthony Cole Training

Over time, this skepticism has arisen due to some individuals with good intentions although accompanied by undesirable practices. The concept of cross-selling tends to evoke skepticism and wariness. Pushing product is often another term used for cross-selling & up-selling strategies.

Up-Sell 257
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Using Sales Enablement Tools and Technology to Add Value to Relationships

Anthony Cole Training

Listening with the intent to learn, asking questions that are not product-based, and understanding the nuances, trends, and challenges of a company and industry are required in today’s environment. We turn to a valued resource and partner IBISWorld for more on this topic:

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The Coming Customer Data Tsunami: 3 Predictions for 2019

DiscoverOrg Sales

We predict 2019 will be the year B2B organizations get serious about collecting user data and start using it to dictate action – revealing the most popular features, customers most likely to churn, users in need of additional training and more. Prediction #2: B2B Intent Data will (start to) go mainstream.

Data 196