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Insidesales refers to any form of selling that isn’t done face-to-face. Unlike outside sales (or field sales ) reps, insidesales reps connect with potential customers remotely through phone, email , and web conferencing. Among B2B companies, the use of insidesales reps has exploded in popularity.
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The idea of Outside Sales, which depended on business travel and in-person meetings, feels like a distant memory. Until COVID-19, more than half of sales — 52.8 percent — were made by Outside Sales teams. By contrast, there were only 32,049 results for job titles containing the term “Outside Sales.”. The growth of VoIP.
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