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There are several reasons why e-mail alone is not the best strategy for you in connecting with potential buyers and following up with clients. Worse than that, I know of a client that lost a $400K deal because of several hurried email messages and lack of planning to be able to have more verbal conversations with a prospective customer.
Who do you think knows why your prospect buys? Who do you think knows when your prospect is going to buy? The answer, of course, is your prospect! The problem for many sales reps, is that they prefer to pitch and talk at prospects more than they actually ask questions and listen. Or who they like to buy from?
Finding the right prospective buyers and then actually having conversations with them are the top two challenges most sellers are facing now. This team will be made up of several to 6 or so people. Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Expand Your Pipeline.
Wouldn’t it be convenient to have a list of 5 questions you could use to get your prospect talking, to get them to open up about how they’re feeling and what you might need to concentrate on? You could do two: one for prospecting and one for the close. Happy Selling! ON DEMAND SALES TRAINING THAT GETS RESULTS!
Athletes and broadcasters lit up Twitter with some great tweets. Chatting it up with your co-workers about what’s going on for the holidays – swapping stories about your relatives and friends? Lori speaks, writes, trains, and consults with insidesales teams in mid-sized companies. Just like he always does.
Rookie mistake: You’ve got several products or services you can offer a prospect, and you start by offering the first, or main one, then hear an opening for another one so pivot to that one, and describe another—and then another. Stalled sale. You can use the intel you got from your initial pitch to open up the upsell.
Question for you: How often do you take notes while you’re on Mute and your prospect is revealing their buying motives? Begin thinking about how to point out those aspects of your product or service that matches up with what they want (because you’ll be clear what they are). ON DEMAND SALES TRAINING THAT GETS RESULTS!
We’ve all been there – you call your prospect back at the appointed time for your presentation and they tell you any of the following: This isn’t a good time, OR. First, understand what’s happening here: Remember the law in sales: Leads Never Get Better! Need More Proven Responses to the Selling Situations You Face Every Day?
And when your ears are closed, you learn nothing about your prospect’s buying motives, their possible objections, or whether or not they are buying into your pitch. Ask questions frequently of your prospect. In sales, less talking and more questioning and more listening is the key to success. Get Access Today.
This week, I listened to a closing call from one of their reps, and here is how the prospect opened the call: Prospect: “Let me just tell you upfront that we’re looking at a lot of different options right now of which yours is just one…”. Here’s what I teach: Prospects have all the answers. Take what a prospect gives you.
Be honest: Do you dutifully send an email and then ask when you can follow up when you get this blow off objection? Believe it or not, over 90% of sales reps do just that. Script #1: Make sure and have an email already prepared while you’re prospecting. Allow you to set a definite follow up appointment. Right then!
Two weeks into the New Year, and are you already stressed about picking up the phone and making prospecting calls? Think about it: Not everyone you speak with is going to be a prospect or a deal, are they? And regarding fumbling a good lead—my experience is that if a prospect is interested, then they’ll speak with you.
Most company’s sales teams are under immediate pressure to begin accomplishing their new goals and sales targets for 2021. As you speak with your clients and prospects this week, it’s helpful to realize that they are all feeling this same pressure also. The point is to ask questions and to LISTEN to your prospect’s response.
When he entered the store, I recognized him from many years before when we were both struggling reps trying to sell investments over the phone. After I got my coffee, he came up to me and said, “You’re Mike Brooks, right?”. He asked me what I was up to these days, and I told him I was an insidesales consultant.
In case you missed this, I received the following email last week: Dear Mike: The people have spoken and your article, “3 Keys to Dealing with Difficult Prospects,” has won 2nd place in our 2020 Sales Pro Central MVP Awards Social Selling category!” Here’s what I teach: Prospects have all the answers.
Managers tell reps to stress the quality, the warranty, the features and benefits, but your prospects have heard all that before, haven’t they? Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. ON DEMAND SALES TRAINING THAT GETS RESULTS! Want a better way?
Similarly, your business's insidesales team needs the right technology to be as productive and impactful as possible. Not to mention, just because the tools and tech you have in place for your outside sales team work well for their needs, doesn't necessarily mean they'll be an ideal fit for your insidesales reps, too.
I hope you’re not making this common mistake when following up on an email you sent: “I’m just calling to see if you got the email I sent you?” While this may sound like a reasonable way to follow up after sending an email, do you see how you’re providing your prospect with the perfect stall?
That doesn't mean they can't be effective salespeople — it just means they need to change things up. If you find yourself in a position like that, you might want to consider transitioning from outside to insidesales. According to her, "[She] needed to skill up in digital." Be the change you want to be. Really care.
To follow up on the blog post from two weeks ago (about the one quick fix to get your VMs returned ), here is the second quick fix: Stop trying to trick your prospect! So do your prospects. Bottom line: Stop trying to be tricky, and stop sounding like a desperate sales rep. ON DEMAND SALES TRAINING THAT GETS RESULTS!
One of the most important things I learned early on in my sales career is that attitudes are contagious. My manager told me that when I’m on the phone with a prospect or customer, someone was going to sell someone—either the customer was going to sell me on why he wouldn’t buy, or I was going to sell him on why he should buy.
You go back to basics: you acknowledge them, and then go around them to either earn the right to have a conversation, or to qualify the prospect. And some of them have come up with some really interesting ways of handling this. “And And some of them have come up with some really interesting ways of handling this.
If you get buy in here, then you can either: Set up a meeting to pitch the decision maker. Set a follow up call after they have pitched the decision maker. Either way, learning how to do a better job at dealing with the influencer will go a long way to controlling the sale, and making more of them! Get Access Today.
Who do you think knows why your prospect buys? If you have followed me for a while, you may know that my opinion on whether to ask a prospect, “How are you,” has changed over the years. Here’s why: Selling over the phone is challenging because you don’t have all the visual cues an outside sales rep has—and uses.
We all know the importance of listening to our prospects and clients, so why are we doing so little of it? Simple—salespeople love to pitch, to tell prospects of all the features and benefits, and to find the one selling point that might make the difference. Mute, shut up, listen and learn. That just distracts them.
If you want more “treats” than “tricks” when dealing with prospects, then be bold and call back sooner than you are now. I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc, but why would you want to miss all the sales this prospect will place in the meantime?
As a result, your sales team is missing out on revenue opportunities. Signs this is happening to you are: Customers and prospects are declining meeting requests. You get RFPs from prospects you haven’t been talking to. Competitors are beating your sales team consistently. Using Social Selling to Get in Deals Early.
Whether it’s nervousness, fear, inexperience, or just the conviction that if they stop talking the prospect will say “Not interested” and hang up, it doesn’t matter. If you listen to calls from your sales reps, you’ll find that they simply talk past the close. They talk over their prospects. And then they talk some more….
A new ebook from InsideSales.com tells how to turn cold calls into hot leads with referral selling. If only you weren’t graded on the number of dials you made or restricted from spending too much time on the phone with a prospect. Hot : You’ve been introduced by someone your prospect knows and trusts.
At first, it seemed almost rude to utter it… But let me ask you: out of ten prospects you pitch to, how many end up actually buying? Yep, two out of ten prospects you speak with turn into buyers. That’s why most people get burned out in sales. That’s why most salespeople find sales discouraging. Who’s next?”
While this is an important statistics for sellers to keep in mind, it means nothing to those who sell or set appointments by phone, where there is no body language, and it’s down to intonation and words; and as we have said before, words may not break your bones, they could hurt your sales.
Want some free, proven resources to help you or your team sell more right now? The point is, anything you need to get better at selling over the phone is at your fingertips. And if you need a deeper dive, try this: The number one best selling book of current and effective phone scripts: Click here. Click here. Click here.
Many sales reps struggle when following up on emails they’ve sent out to prospects (or even clients!). When they get the prospect on the phone, they open with: “Did you get the email I sent?”. Try this: When you get your prospect back on the phone, say: “Nice to speak with you again. What email?”. Frustrating, huh?
If a client or prospect contacts you for something, say, more information or to look up the status of an order, etc., If a client or prospect contacts you for something, say, more information or to look up the status of an order, etc., Need More Proven Responses to the Selling Situations You Face Every Day?
Have you ever observed your self-talk after you lose a sale? This product will never sell!” “The The leads are trash, and I actually agree with some of my prospect’s objections!” “I I wonder what I can sell that’s easier than this?” Need More Proven Responses to the Selling Situations You Face Every Day?
How good are you at requalify existing accounts, or prospects you haven’t spoken with in a while? And that means that just because a prospect or client was in charge of a certain function last month or 6 months ago, it doesn’t mean they are in charge of it today. Transition sentence two: “ __, let me get up to date on things with you.
You can sign up to receive one on my author’s site. Click here and scroll to the middle and sign up for free. Need More Proven Responses to the Selling Situations You Face Every Day? ON DEMAND SALES TRAINING THAT GETS RESULTS! To attain Wisdom, remove things every day.”—Lao Have a great week!
I watched a sales rep making cold calls the other day. He was making one crucial error that was leading to him not getting very far with prospects. I want to share with you what this common prospecting error is and how to immediately fix it. What was missing was the common currency of human interaction to set up the call.
What’s the number one blow off prospects use these days? Not only is it hard to get prospects back on the phone, when you do, you usually lead off with the ineffective opening line of: “Did you have a chance to review that email I sent you?” And then when a prospect blows you off with, “Can you email that to me?”
Learn the best effective phone sales techniques including successful cold calling business prospecting, outbound telemarketing, professional telephone calls process, and other opening selling skills, tools, methods, tips and ideas. Worse, is when a prospect is in a good mood and willing to connect with you.
Whether it’s nervousness, fear, inexperience, or just the conviction that if they stop talking the prospect will say “Not interested” and hang up, it doesn’t matter. If you listen to calls from your sales reps, you’ll find that they simply talk past the close. They talk over their prospects. And then they talk some more….
Companies have started to build a workforce that finds prospectsinside four walls. With insidesales, businesses are putting more effort than just selling their products. The same time when insidesales kicked its way up, the importance of customer support also grew humongous.
What do you say when you get this stall while prospecting? If you’re like many sales reps, you accept it and become a willing participant in the follow up chase that ensues. Let’s face it: This blow off is just a variation that prospects have been using for years. Allow you to set a definite follow up appointment.
I started showing up an hour before work began, and I headed straight to my desk and began making calls. Need More Proven Responses to the Selling Situations You Face Every Day? ON DEMAND SALES TRAINING THAT GETS RESULTS! The post Why Wanting to Win Isn’t Enough appeared first on Mr. InsideSales.
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