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It Doesn’t End With the Sale: Managing Customer Relationships

The Pipeline

Customers are the lifeblood of any business, and attracting new customers while strengthening your relationships with existing ones is a constant challenge. The best way to do so, however, is a matter that often leaves your sales and marketing staff at odds. Why Long-Term Customer Relationships Matter.

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3 Emerging Metrics for Today’s Sales Manager

SBI Growth

Buyers are more self-directed and demand a different sales person. And this requires a different sales manager. CEOs that have terminated Sales VPs recently state performance is only part of the reason. The other is the inability to get consistent performance from sales managers. A’ player Sales Mgrs.

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Best B2B Sales Tools for 2025: The Essential Toolkit for Sales Success

Zoominfo

Even the most driven sales teams require the right resources to effectively target prospects, nurture relationships, and close deals. Theres certainly no shortage of sales tools available to help your team master every step in the modern sales process. The bad news?

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You Have an Ideal Customer Profile. But Do You Have an Ideal Rep Profile?

Mindtickle

And with limited hours in the day, sales reps must focus their time and energy on those that are most likely to convert. As such, most sales organizations have developed an ideal customer profile (ICP), which is a model of the key qualities that make an account a great fit for your company’s products or services.

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What is Customer Profiling in Marketing?

Zoominfo

Profiling prospective customers is vital to ensuring that a marketing campaign is targeting the right people with the right message. Done well, customer profiling can result in more effective campaigns, greater revenue, and most importantly, happier customers. What Are the Benefits of Customer Profiling?

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The Sales Manager New Year’s Resolution: 3 Do’s & 3 Don'ts

SBI Growth

Each recommendation addresses the biggest obstacles every sales manager faces to making the number: Not enough ‘A’ players on the team. Every sales manager is time starved. Sales Managers should be spending 75% of their time coaching their team. POST-SALES SUPPORT. Lack of quality leads. Most don’t.

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Moneyball: Sales Performance by the Numbers

SBI Growth

We won’t touch on revenue, percentage of quota, customer retention, etc. This article is about your ICP – that is to say, your Ideal Competency Profile numbers. But it’s your ICP numbers that will help to increase your close rate and put money in your pocket. How are you going to improve your ICP?