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I pulled up to the entrance of the Doubletree Hotel, greeted Chris, and we walked into the hotel restaurant. As we approached the table, a well-meaning server asked, are you an Honors member? I said, "yes.".
Teaser: Sales and marketing professionals who want to personalize interactions with each of their buyer personas would do well to hang around the concierge desk at an upscale hotel for a while. read more
There we were, in the dark, in the middle of a hotel parking lot, at 3:45 AM. The hotel fire alarm went off and we didn't want to ignore the warning that was so loud my wife and I couldn't hear each other speak. Why was every other guest in the hotel parking lot with us? Well, what if the hotel was on fire?
I was at the Omni Houston Hotel in Texas. ” So I went downstairs to my seminar and asked 150 people in my audience who were also staying at the hotel, “How many of you bathed this morning?” Right there in the hotel. And just like the Omni Houston Hotel, they didn’t brand them either.
During Labor Day weekend, thousands of hotel workers went on strike when union negotiations soured. With 25 hotels immediately impacted with more on the way… How will the strike affect the rest of the hospitality industry? What Caused The Hotel Strike?
The college President's opening remarks were virtual, so we joined the Zoom stream from our hotel room and listened in. Last week we moved our son into his dorm to begin his freshman year of college.
With companies increasingly seeking venues for team lunches, outings, and corporate retreats, hotels, resorts, and amusement parks can significantly boost their revenue by targeting corporate clients. Whether you’re a large hotel chain or a boutique resort, the corporate market presents enormous growth opportunities.
Conventional hotels have been at odds with Airbnb since the industry disruptors broke out onto the scene. Now, hotel chains are coming up with new ways to bring travelers back into their rooms. Just ask yourself when was the last […] The post How Sleep Tourism Could Wake Up The Hotel Industry appeared first on GCTV.
Suppose you’re checking into a hotel. You have a choice. You could have a room with the above view or… you could have a room with this view: Which would you choose? Odds are, you’d choose the room with the first view. Of course you would. From the first room you can see [.]. Sales conference perspective sell'
This means hotels can generate significant revenue if they have a good strategy in place. In this post, we’re going to share 15 sales strategies for hotels to help you ensure your property stays fully booked for a big part of the year. Table of Contents What do hotel sales teams do? Create a hotel virtual tour.
Which means I stay in a lot of hotels. As a professional speaker, I travel a lot. As a result, I have a lot of appreciation for how hard housekeepers work and how important tips are to them. At the conclusion of a recent stay, I had just left the room with my luggage when [.].
I met Isaac a few weeks ago when my sister came for a visit and stayed at the Omni Hotel, San Francisco. She was at the entrance of the hotel when an Uber driver arrived with three sight-impaired women—all using white canes. And probably not just any hotel employee. He said the hotel would be pleased. Well, not anyone.
Maybe you drink the finest wines, stay at the most luxurious hotels, dine at the best restaurants, purchase the best brands and drive the fanciest cars. Either way, you'll at least want to know where you can find the best salespeople in the world, right?
Long before we reached the hotel, he asked how I would be paying and activated the payment screen so that I could pay by credit card and sign the receipt. Then, instead of going around the block so that he could deliver me to the main entrance, he suggested that I could save 5 minutes by getting out across the street from the hotel.
As a successful sales leader, you spend your life chasing airplanes and living in hotels to Make Your Number. Throughout 2018, you will once again prove yourself worthy by flying 100,000+ miles and sleeping in dozens if not hundreds of.
This Forbes article likens hotels that don’t have free Wi-Fi to the same hotel charging to use a toilet. While it might still be possible to impress other generations with technology, Millennial have come to expect it. So how do we cater to this new generation of buyers? One thing is for sure – give them what they expect.
We are finally doing things we haven't done for quite a while including dining inside restaurants, flying, staying in hotels, going to and hosting parties, attending packed stadiums for sporting events and more.
You’ve invested lots of money to secure your hotel, travel and events. I arrived at an upscale hotel and was greeted with a gift bag. The entire hotel was adorned with the company logo. Sales kickoff (“SKO”) season is under way. It’s likely you and your sales team are getting ready for yours. You’ve been there in the past.
These off-sites are usually in hotel or conference room and not in the office. There typically is a robust agenda that covers numerous topics. Those could be a review of the YTD numbers. Maybe they are around poor performing areas or planning for next fiscal year. For two days you sit in a room reviewing everything.
I had just checked in at the Sheraton hotel in Tampa, Florida, where I was conducting a sales training seminar the next day. Now, normally when I’m traveling, I like to get out of the hotel and find a good, local restaurant to eat at. I was hungry. But this evening, it was late and [.].
If you drove more than two hours today or slept in a hotel bed last night I'm certain you'll need to crack your back and neck. Back in the 90's, after years of Chiropractic, I learned to crack my own back and neck. You never know when you will need to relieve stiffness and/or pain. Actually you do know.
Every day people make choices about how they want to experiences things, choices in restaurants, mode of transport, business class vs. economy, four start hotel vs. two star, Hugo Boss or Sears, prospect for new opportunities or make football pool selection. He is willing to pay a premium for the better things, the premium for success.
. _ Make Working Away from Home More Bearable Image by KinKin via Pixabay Upgrade Your Accommodations Nothing says, “I’m over this,” like a cramped, cookie-cutter hotel room that smells faintly of cleaning supplies and missed opportunities. Say hello to extended-stay hotels, the MVP of travel accommodations. Work smarter, not longer.
130,000 people encompassing virtually every hotel in San Francisco area. I left for Dreamforce this morning and it’s time for me to share with you my “Dreamforce Survival Kit.” ” This event is so big! If you don’t have a plan, it will overwhelm you. First, you must know what your objectives are before you […].
I''ll be giving the keynote at an Executive Luncheon in Boston on Wednesday May 21 at the Westin Copley Hotel. Dive in, continue your dive, and don''t stop the dive until you find the treasure. My topic is Changing Trends in Sales and How They Will Impact Your Revenue.
James drives a shuttle van for the Courtyard by Marriott hotel in Austin, Texas. James Saucedo isn’t a salesperson. But most salespeople could learn a thing or two from him. I had the pleasure of riding in his van when I flew into Austin not long ago. Just before he pulled the van away from [.].
Great hotel. Great hotel. No matter if you've had a great month, closed a big deal, or made it to the winner's circle at President's club, winning makes you more vulnerable to losing. A Winning Message for Sales Winners Last week I delivered a keynote at a large company's Presidents club event. It was fun! Tropical destination.
The thing is that startup sales is very different from getting a sales job at an established, well known brand such as Google, Oracle, Marriott Hotels etc. Jorge: Nigel, you know this is a topic I am very passionate about. When you’re with a startup you’re always cold calling. You have to be constantly hunting.
I recently received this email from a local hotel. (As Email can be a great way to reach your prospects. But there are good emails and not-so-good emails. And then there are emails like this one. As a speaker—and someone who produces some of my own seminars—I attend a lot of meetings-industry events, so I probably [.].
A friend just texted me from his Las Vegas hotel room and sent along a video of him and his son playing catch with their gloves and a baseball in their hotel room. I told him to be careful because breakage is expensive in Las Vegas and he said that’s why they do it – to be precise. ” “Dad can I pitch to you?”
When I’m in a hotel and I call room service at 10:30 in the evening because I’m working on my next day’s project and I’m a little hungry, and they say room service closes at 10, I respond with, “Oh, I guess that means I’m not hungry anymore.” Every time you tell a customer what you can’t do, it drives them closer to the competition.
Lesson #2 – The Power of Meeting Decision Makers We stopped for lunch at the best restaurant in the village, inside the hotel at which we have stayed more than sixty times in the past four years. We needed an additional night at the hotel I mentioned in lesson #1 but they were sold out. We didn’t.
As a matter of fact, Sales Managers should be making final plans to attend my Sales Leadership Intensive , being held at the Westin Copley Hotel in Boston on November 14-15.
There we were, in the dark, in the middle of a hotel parking lot, at 3:45 AM. The hotel fire alarm went off and we didn't want to ignore the warning that was so loud my wife and I couldn't hear each other speak. Why was every other guest in the hotel parking lot with us? Well, what if the hotel was on fire?
One of your buyers happens to be a large hotel in your region. With access to company hierarchy data, you discover that the hotel business owns several smaller local and domestic hotels and properties. In this hypothetical scenario, your company sells computer systems.
If executed effectively, upselling can significantly boost hotel sales and revenue. However, upselling in hotels can work best when you know what the customer is interested in and what they see as valuable. This will make their hotel stay relaxing and enjoyable. You should consider upgrades that provide such tangible benefits.
Hotels, flights and food. The pipeline is not expanding. Why Bother? The cost of hiring or developing the wrong rep is staggering. Think about all the resources invested. A 4 day training at corporate. The laptop, phone and admin support. And all the while, they are bringing in a salary. The cost of one mis-hire can be well over $500K.
At one time I lived in airports and hotels but I travel far less today. On demand Teleconferencing. On demand Video Conferencing. On demand Webcasting. Those four technologies have changed the face of my businesses. We take today''s technology and selling tools for granted. They provide us with so many more options.
Last remaining resident of Room 303 at the Lorraine Hotel in Memphis, TN. The same hotel where Martin Luther King, the leader for civil and economic rights, was fatally shot in 1968, whilst staying in Room 306. Today marks the birthday of Martin Luther King. And this is Jacqueline Smith.
Instead, wouldn’t it be great if you could arrive at a hotel and have someone greet you by name? And customer service will go old school, “The more technologically focused the world becomes, the less people will want to check in via iPad and have their pillow preferences stored in a computer.
It felt like history being made as more than 250 people from sales enablement practitioners, sales leaders, vendors, and industry experts gathered at University of Texas at Dallas (and a nearby hotel) to help define an industry.
1 way their most trusted hotel partners add value, while hoteliers view “providing a strong vision” as the No. Planners also expressed concern for the level of training for hotel managers and salespeople. Planners view “flawless execution” as the No. 1 way their most trusted planner partners add value to the relationship.
It: Eliminates or reduces travel expenses, including vehicle, gas, airfare, meals and hotels, Increases productivity by a factor of 4; where 3 visits per day becomes 12 phone conversations, Pleases customers who only need a short conversation instead of an hour-long visit, and.
You could be in a bathroom, on line at the airport, in a hotel lobby, at a car wash, in an elevator, or at a restaurant. . “Antennas up” at all times is what my mentor and friend Earl Pertnoy has preached for more than 25 years. It doesn’t matter where you are. All are ripe for making connections if you’re alert.
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