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When I ask sales people what their biggest challenge is in getting to speak directly with decision makers they are targeting, and voice mail or gatekeepers are at the top of the list, (while call reluctance should be right there with the other two, they don’t usually volunteer that fact). This will primarily look at the latter.
The gatekeepers are onto your tricks. Newsflash: 90 percent of CEOs do not respond to cold calls or emails, and neither do their gatekeepers. Newsflash: 90 percent of CEOs do not respond to cold calls or emails, and neither do their gatekeepers. But gatekeepers are good at their job. Of course you would. Think again.
How many times have you been told to build value when you get the price objection? The post Building Value during the Price Objection appeared first on Mr. Managers tell reps to stress the quality, the warranty, the features and benefits, but your prospects have heard all that before, haven’t they? Want a better way? Get Access Today.
The Gatekeeper : the secretary, receptionist or personal assistant, whose job it is to “screen” your call and stop you from talking to the decision maker. Understand that gatekeepers are important and powerful and play a pivotal role in business. You may have to go through one or two screens just to get to the main gatekeeper!
You make the call and boom, you’re blocked by the gatekeeper. First off, remember that the gatekeeper is only doing their joy by guarding the gate. Video: How Do I Get Past the Gatekeeper: You handle each one totally different, but it’s determined quickly which category they fall into. We’ve all been there.
Want a quick and easy way to handle objections like a pro? Simply seek out the top closer in your company, organization, or industry, and then role play with them and write down how they answer the same objections that are frustrating you now. The post One Way to Handle Objections Better appeared first on Mr. Get Access Today.
Several readers sent in COVID-19 specific objections and stalls they’ve received over the last two weeks, and I encourage you to send in any other questions or difficult selling situations you or your team come across. Comment: This isn’t an objection, it’s the truth. Objection: “Please remove me from your distribution list.
This may sound elemental, but I rarely hear sales reps use it when speaking with gatekeepers. Try it this week and watch yourself get further with gatekeepers than you ever have. When a gatekeep puts you through, say thank you. And watch how much further you get with gatekeepers! The second word is, “thank you.”.
Last week I was contacted by the American Association of Inside Sales Professionals and asked if I would share my best practices for dealing with the gatekeeper. Do pass this on to others in your company who also may have problems navigating past the gatekeeper. The post Gatekeeper Best Practices appeared first on Mr.
Want to make dealing with objections easier? Then remember to always use the powerful technique of isolating the objection instead of answering it…. I can’t tell you how many recordings I listen to each week where sales reps are still struggling to deal with objections because they insist on trying to overcome them.
They’re using the summer to learn better ways of responding to the objections that hurt them in the first part of the year. This powerful CD (or MP3 Download) will instantly improve your ability to: • Get past gatekeepers. Overcoming objections easier. Click this special link to make a purchase. Get Access Today.
If this objection frustrates you, then all that will end after you read this blog post. First, remember: Most objections are smokescreens hiding the real reason a prospect isn’t moving forward. Real objections can include things like: They can get it cheaper somewhere else. Their boss/spouse/purchasing won’t let them buy.
If you found this article helpful, then you’ll love Mike’s eBook, “The Complete Book of Phone Scripts” with over 130 pages of powerful and effective scripts to help you easily get past the gatekeeper, set appointments, overcome objections and close more money! Happy Selling! ON DEMAND SALES TRAINING THAT GETS RESULTS!
If you’re ever challenged with the objection, “Your price is pretty high for that…” and you are tempted to see if you can lower your price to compete, what is the most important bit of information you need? The post The Price Objection—Again! Think about this…. Get Access Today. appeared first on Mr. Inside Sales.
Imagine how much better you’ll be if you learned a couple of better responses to the brush offs and objections you get day in and day out? How much more confidence will you have if you successfully overcome the objections that used to frustrate you and cost you commission? You can, too!
One of the best things about sales is that you already know what all the objections are. For every sale, there are only about five core objections: price, think about it, talk to someone else, etc., So, why not eliminate, in advance, your top one or two objections? The post Don’t Handle the Objection—Eliminate It!
And when your ears are closed, you learn nothing about your prospect’s buying motives, their possible objections, or whether or not they are buying into your pitch. This is a problem. And that’s because when your mouth is open, your ears are closed. The solution is simple: Cut your pitch in half (or a quarter). Get Access Today.
You probably get this objection, or some version of it, every day now. Anyway, how do you handle this objection when you’re prospecting? Here are some practical tips and a word-for-word way to handle this current objection: First: Take your “salesman hat” off. Sound familiar? And for good reason. Get Access Today.
Sales development representatives and gatekeepers. only to get stopped by a gatekeeper. Gatekeepers — who are typically executive assistants, receptionists, or office managers — are the people who stand between you and the decision-maker with whom you're hoping to make a sale. How to Get Past the Gatekeeper When Cold Calling.
Discover sales training with best tips, rebuttal techniques and responses on how to go about handling and overcoming most common objections in phone cold call prospecting. Prospecting by phone can be hard—gatekeepers screening you out, decision makers don’t want to talk to you, etc.—but but it doesn’t have to be. 2) Decision makers.
This response is designed to get them to reveal what possible objections they have.]. And then if we do, we’ll schedule some more time later to go into detail on how the rest works, fair enough?”. Response #3: “In ten minutes, I can show you some things that will help you determine whether or not you’d like to spend more time with me later.
Be honest: Do you dutifully send an email and then ask when you can follow up when you get this blow off objection? Blow you off with another objection. Believe it or not, over 90% of sales reps do just that. But top producers are prepared for this common stall/blow off, and they know how to qualify past it. Get Access Today.
Well, here is the adjustment you need to make: First, expect that you will get objections and that most people will reject your offer. Let me explain: If you’re like most sales reps, then you hate making calls because you’re either afraid of being rejected, or you’re are afraid you’re going to mishandle a call and so lose a good lead.
I’ll get you started: For the Gatekeeper: Closed ended: “Is _ available?” (or—“Can If you would like to instantly improve your selling skills—and so your open and close rate—you can do so by taking just a few minutes to complete the following exercise (don’t worry, it’s easy and fun!). or—“Can I talk to _?) or just—“Hi, __ please.”)
Pro tip: Ask your original contact to connect you with their coworkers so you can learn more about their individual priorities, buying criteria, and objectives. Trying to Go Around the Gatekeeper Some salespeople try to avoid the gatekeeper at all costs. With that in mind, always treat gatekeepers with respect and courtesy.
But if you’re not listening, you’re not hearing these valuable buying motives or potential objections. Now this is a partial list , and you should be asking a lot more—like budget, potential objections, etc.—but And: Your prospects have all the answers about whether they’ll buy from you or not, and what you need to say to sell them.
I used to do it that way, until I found that if I got to initial questions or comments (and yes, even objections!) They go right into objections and stalls. This isn’t terrible, because it tells me where I stand, and each objection they give me tells me how to close them (or even if they are closeable at all!).
Instead of ad-libbing, they have learned, internalized, and use best practice responses to the objections and stalls they get over and over again. The post How to Overcome the “I’m not interested” objection appeared first on Mr. Upcoming Schedule.
The next time you get this objection, use the script above and watch how much more effective you become as a sales rep. You see, the value of having a proven response in your back pocket is that it allows you to move past a prospect’s initial resistance. That’s what most blow offs are! appeared first on Mr.
What these approaches have in common is they are passive, and they give the gatekeeper control of the call. When greeted by the receptionist, they’ll ask: “Ah, would it be possible to speak with Dave Anderson?”. Is Dave Anderson available?”. Top reps, on the other hand, are assumptive. Hi, could I speak with Dave, please?”. Get Access Today.
Step One: Take time to carefully script out word-for-word rebuttals to the common objections you get repeatedly. Question: Can you honestly answer each objection you get with a best practice response (that works)? Getting screened out by the gatekeeper. Overcoming blow off objections like, “Just email me something”.
Based on how successful my last blog was on handling the objection: “We’ve Already Got a Vendor for That,” I thought I’d give you another proven response to help you overcome the objections and resistance you get daily. They know the “Price is too high” objection is just another smokescreen. And most do! Listen here!
Perfect for reps dealing with the following issues: Reps struggling with call reluctance Getting screened out by the gatekeeper Overcoming blow off objections like, “Just email me something” Identifying decision makers Qualifying prospects Setting call back appointments that stick Giving successful presentations and dealing with objections Staying (..)
Before I went to sleep, I focused my subconscious on closing the leads I had laid out, and I went over perfect rebuttals to objections or stalls I’d hear. And then I’d listen to my calls in the car on the way home and make adjustments to the scripts during the evening (yeah, imagine that—working “off hours”!). Get Access Today.
Perfect for reps dealing with the following issues: Reps struggling with call reluctance Getting screened out by the gatekeeper Overcoming blow off objections like, “Just email me something” Identifying decision makers Qualifying prospects Setting call back appointments that stick Giving successful presentations and dealing with objections Staying (..)
Learn How To Get Through Gatekeepers. You need to be able to identify a gatekeeper screen and also know how to get through them! Have Clear Objectives In Your Mind. If your calling objective is to set an appointment then sell only the appointment! Stick to your objective! Have A Secondary Objective In Mind.
Now over 130 pages of powerful and effective scripts to help you easily get past the gatekeeper, set appointments, overcome objections and close more money! Getting screened out by the gatekeeper. Overcoming blow off objections like, “Just email me something”. Giving successful presentations and dealing with objections.
Types of Objections. The Gatekeeper. When we talk about objection handling in sales, it is often focused on the later stages of the buying cycle, usually during negotiations. We focus on pricing and timing issues -- the types of objections that prevent a deal from closing. The Top 7 Prospecting Objections.
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