Mr. Inside Sales

OCTOBER 17, 2020

If you begin your follow up calls like this: “Hi, I just wanted to see if you read the email I sent you?”. Then you’re going to want to read this post all the way through and adopt a better practice way of opening your follow up calls. Especially in sales. That’s why many sales reps don’t get better!

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Follow-up Face-to-face Gatekeeper Decision Maker 158

Mr. Inside Sales

JUNE 11, 2021

Sales people like to talk; if you don’t believe me, just listen to a recording of one of your reps (or of yourself!). Why do sales reps talk so much? In sales, less talking and more questioning and more listening is the key to success. ON DEMAND SALES TRAINING THAT GETS RESULTS! This is a problem. What’s the solution?

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Mr. Inside Sales

OCTOBER 25, 2019

Is it something like: “I’m just calling to follow up on our proposal….”. Why not lead your prospect into the sale by referring back to the benefits he or she is going to get by working with you? The way to overcome them is to have proven, best practice responses on hand so you can practice perfection and close more sales.

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Follow-up Closing Face-to-face Call-back 120

Mr. Inside Sales

JULY 30, 2021

Wouldn’t it be convenient to have a list of 5 questions you could use to get your prospect talking, to get them to open up about how they’re feeling and what you might need to concentrate on? If you’re a manager, this is a great exercise for a sales meeting. ON DEMAND SALES TRAINING THAT GETS RESULTS! Happy Selling!

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Closing Gatekeeper Face-to-face Decision Maker 334

Mr. Inside Sales

OCTOBER 30, 2023

I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc, but why would you want to miss all the sales this prospect will place in the meantime? OR “When would be the best time for me to follow up with you?” (And Ask them and follow up sooner than are now!

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Call-back Face-to-face Follow-up Gatekeeper 240

Mr. Inside Sales

SEPTEMBER 11, 2020

We’ve all been there – you call your prospect back at the appointed time for your presentation and they tell you any of the following: This isn’t a good time, OR. First, understand what’s happening here: Remember the law in sales: Leads Never Get Better! ON DEMAND SALES TRAINING THAT GETS RESULTS! How long will this take?”

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Face-to-face Sales Qualified Lead Scale Call-back 320

SBI Growth

AUGUST 16, 2013

In this post we will discuss Agile Sales. Agile sales is an approach that can help you keep pace with your customers. A few months back I wrote a post about becoming an Agile Sales Leader. Now it is time to make the entire sales organization agile. Let’s start with the definition of agile sales.

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Customer B2C Decision Maker Inside Sales 328

SBI Growth

MAY 15, 2013

"Should we hire an external Sales Manager or promote from within?". Open Sales Management positions are bad for sales organizations. Having the wrong Sales Manager (SM) is worse. This post helps you decide between hiring an internal or external Sales Manager. For example, is it all direct sales? It depends.

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Mr. Inside Sales

NOVEMBER 16, 2020

Begin thinking about how to point out those aspects of your product or service that matches up with what they want (because you’ll be clear what they are). This one technique will separate you from all the other sales reps who are just looking for someone to dump their pitch onto. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Motivation Face-to-face Gatekeeper Decision Maker 332

Mr. Inside Sales

SEPTEMBER 25, 2021

Be honest: Do you dutifully send an email and then ask when you can follow up when you get this blow off objection? Believe it or not, over 90% of sales reps do just that. Let me know when it pops up, and I’ll show you a couple of links you’ll want to explore later. “In Allow you to set a definite follow up appointment.

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Sales Qualified Lead Face-to-face Gatekeeper Decision Maker 284

Mr. Inside Sales

JANUARY 2, 2021

Most company’s sales teams are under immediate pressure to begin accomplishing their new goals and sales targets for 2021. If I get an, “Ah, I don’t know,” then I once again use layering questions like: “Have you heard of our new ‘ On-Demand Inside Sales Training Program’ ?” . ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Face-to-face Gatekeeper Inside Sales Decision Maker 314

No More Cold Calling

MARCH 17, 2015

What salespeople—and sales managers— need to understand is that calls are either hot or cold. I know that’s when executives are most likely to be in their offices and answer their phones, but do you really think we’ll pick up? Then you follow up with a generic email or LinkedIn message. We have caller ID.

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Inside Sales Cold Calling Wireless Decision Maker 120

Mr. Inside Sales

JULY 6, 2021

Stalled sale. You can use the intel you got from your initial pitch to open up the upsell. In addition, often times other products or services bump up the dollar amount, and this often slows down decision making as well. At that time, load them up! ON DEMAND SALES TRAINING THAT GETS RESULTS! Sound familiar?

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Mr. Inside Sales

DECEMBER 18, 2020

After I got my coffee, he came up to me and said, “You’re Mike Brooks, right?”. He asked me what I was up to these days, and I told him I was an inside sales consultant. During our time together as struggling reps, the owners of the company brought in a sales trainer, Stan Billue, to motivate us. Yes” I said.

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Face-to-face Inside Sales Gatekeeper Decision Maker 310

Pointclear

DECEMBER 10, 2013

Field sales is flat while inside sales is up 20 percent in the last few years. Knowing the new science of sales is what will help a salesperson to consistently meet expectations, says my latest guest on PowerViews, Chad Burmeister, vice president of corporate sales at ConnectandSell. By Dan McDade.'

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Inside Sales Lead Rank Social Media Video 255

Mr. Inside Sales

OCTOBER 25, 2021

Influencers are key to both getting through to decision makers, and to eventually making a sale. The question is: How do you properly qualify them and get them to influence the sale in your favor? Learning how much influence they have is crucial to the overall sales process. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Influencer Decision Maker Face-to-face Gatekeeper 288

Hubspot Sales

JANUARY 11, 2023

Follow-up emails can help establish a connection with your prospects. They’re also essential to your sales operation. Fifty percent of all sales happen after the fifth follow-up attempt, according to Inside Sales. The solution: Automate your follow-up emails. Here’s how.

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Mr. Inside Sales

JANUARY 8, 2021

Two weeks into the New Year, and are you already stressed about picking up the phone and making prospecting calls? Let me explain: If you’re like most sales reps, then you hate making calls because you’re either afraid of being rejected, or you’re are afraid you’re going to mishandle a call and so lose a good lead. Imagine that….

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Face-to-face Cold Calling Gatekeeper Decision Maker 313

Hubspot Sales

DECEMBER 19, 2023

Great inside sales training improves team performance, which can increase sales revenue. Be that reducing recruitment costs by retaining top-tier sales talent or training reps to automate non-selling activities with AI tech. Table of Contents What is inside sales training? Here are five reasons you should.

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Inside Sales Training Hiring Outsourcing Services 110

Mr. Inside Sales

NOVEMBER 20, 2023

A few months ago, both AT&T, and then Google Fiber, dug up our street and lawns and bushes to install fiber Internet cable. Then a Google rep showed up out of the blue, canvassing the neighborhood. Then they showed up because my neighbor switched to them. What does this teach us as sales reps? One touch isn’t enough.

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Google Face-to-face Gatekeeper Decision Maker 222

SBI Growth

SEPTEMBER 23, 2013

Your Sales Strategy. It is one thing to have a sales strategy. VPs of Sales are asking the question “What have I done before?”. VPs of Sales are asking questions like: Is our Sales Process good enough? Are my Sales Managers good enough? Do This— Start with a Sales Strategy Blueprint. This is flawed.

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Compensation Social Media Incentives Incentive 325

Sales Hacker

FEBRUARY 16, 2021

Subscribe to the Sales Hacker Podcast. Lessons from inside sales mid-pandemic [18:50]. Kristin on the future of sales [23:04]. Follow in Kristin’s footsteps [33:36]. We talk about lessons field sales can learn from inside sales and about how to manage a career and a family. onoutreach.

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Inside Sales Field Sales Policies Travel 130

SBI Growth

FEBRUARY 26, 2013

As the VP of Sales, you’re pulled in 15 directions. You’re coaching and mentoring Sales Directors and Managers. Many Sales VPs are innately aware of the competition. Many Sales VPs are innately aware of the competition. They follow the new products. Consider the following two scenarios. Each “Win” took 2.4

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Competition Customer Lead Rank Top of Funnel 323

Mr. Inside Sales

OCTOBER 11, 2021

Recognizing this, I often use the following script to not only build value in my product or service, but also to build value in the most important part of my product—myself. ” This technique builds value in the most important part of any sales transaction— you and your belief in your product or service. . Click Here.

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Objections Face-to-face Gatekeeper Decision Maker 285

Mr. Inside Sales

APRIL 14, 2023

To follow up on the blog post from two weeks ago (about the one quick fix to get your VMs returned ), here is the second quick fix: Stop trying to trick your prospect! Bottom line: Stop trying to be tricky, and stop sounding like a desperate sales rep. ON DEMAND SALES TRAINING THAT GETS RESULTS! Believe me.

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Face-to-face Gatekeeper Decision Maker Licensing 254

SBI Growth

DECEMBER 19, 2012

My VP of Sales wants me to research trends in inside sales and conduct account segmentation. The sales managers are yelling for updated dashboards and territories. Oh, and Marketing wants to discuss sales enablement improvements. Alex is the VP of Sales Operations at a large technology company.

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Mr. Inside Sales

NOVEMBER 18, 2018

He followed the CFO into his office, sat down across the desk and the CFO said, “So, what’s on your mind?” The CFO then went on to give his thoughts about this, and, after he was done, he thanked him and promised to follow up with more information—which he did. My client’s mind went blank, and he just sat there for a moment.

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Closing Decision Maker Inside Sales Face-to-face 227

Salesmate

JANUARY 24, 2021

Just like every important element of our lives, technology has changed the face of sales. Both – Businesses and customers have grown comfortable with sales inside an office. Companies have started to build a workforce that finds prospects inside four walls. So what exactly is inside sales?

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Inside Sales Tools Strategy Outside Sales 111

SBI Growth

NOVEMBER 12, 2013

Increasingly, companies are missing the number because they lack a formal sales strategy. Many are not making the number because a sales strategy is absent. You may be wondering how prepared your sales team is heading into next year. As you plan for next year, a defined sales strategy is a must have. Signs of Trouble.

Strategy 317

Strategy Hiring Top of Funnel Margin 317

Mr. Inside Sales

DECEMBER 12, 2020

In case you missed this, I received the following email last week: Dear Mike: The people have spoken and your article, “3 Keys to Dealing with Difficult Prospects,” has won 2nd place in our 2020 Sales Pro Central MVP Awards Social Selling category!” Take your sales hat off and play their game. Get Access Today.

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Decision Maker Face-to-face Call-back Gatekeeper 291

Mr. Inside Sales

JUNE 7, 2024

If you would like to instantly improve your selling skills—and so your open and close rate—you can do so by taking just a few minutes to complete the following exercise (don’t worry, it’s easy and fun!). Following up on emails sent or information sent: Closed ended: “Did you get a chance to read the email I sent?”

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Selling Skills Gatekeeper Face-to-face Decision Maker 224

Mr. Inside Sales

NOVEMBER 5, 2021

The best (and most affordable) on-demand inside sales training program? Feel free to forward this email to everyone on your inside sales team. Remember, it’s up to YOU to get better, and now, with all these resources, there is no reason not to! ON DEMAND SALES TRAINING THAT GETS RESULTS! Click here.

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Resources Face-to-face Gatekeeper Inside Sales 242

Mr. Inside Sales

MAY 25, 2024

If you have followed me for a while, you may know that my opinion on whether to ask a prospect, “How are you,” has changed over the years. Here’s why: Selling over the phone is challenging because you don’t have all the visual cues an outside sales rep has—and uses. ON DEMAND SALES TRAINING THAT GETS RESULTS! Ask It—Or Not?

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Face-to-face Cold Calling Gatekeeper Decision Maker 224

Mr. Inside Sales

AUGUST 4, 2023

You can sign up to receive one on my author’s site. Click here and scroll to the middle and sign up for free. ON DEMAND SALES TRAINING THAT GETS RESULTS! —Lao Tzu If you enjoy quotes like these, I send a new one out every Wednesday. Have a great week! Need More Proven Responses to the Selling Situations You Face Every Day?

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Face-to-face Gatekeeper Decision Maker Licensing 251

SBI Growth

JANUARY 1, 2013

Mike Drapeau is famous for looking into the dusty corners of sales productivity. Sales leaders hire Mike to fix revenue shortfalls before they happen. For example, Sales VPs at HP, Phillips 66, and Dow Jones have relied on Mike’s advice to make their quotas. He wrote the book on sales benchmarking before most had heard the term.

B2B 308

B2B Hiring Quota Social Selling 308

SBI Growth

OCTOBER 25, 2012

42% is the average amount of time a sales person spends engaging with a customer. We all know improving selling time should increase sales. And what is the value I should receive by actually improving a sales person’s selling time in front of a customer? As a Sales VP, you need to understand how to get back more time.

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Hiring Travel Territories Face-to-face 310

Mr. Inside Sales

MAY 22, 2020

You probably wrote a sale just last week, and the top producers in your office are still writing business. True story: I was walking in my neighborhood the other day, and a home went on sale—you know, the sign in the front yard, etc. And some of them have come up with some really interesting ways of handling this.

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