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Voss had an epiphany of sorts upon leaving the Bureau; he realized that several of the skills he’d learned and honed ‘in the wild’ during hostage negotiations were directly relevant – and essential – to the business arena. Chris Voss served as a hostage negotiator at the FBI for close to a quarter of a century.
My salesmanager frightened new people into making the prescribed number of calls, but did little to impact the quality of calls that we made. IBM taught me about hardware and software and I mistakenly thought my job was to educate buyers. Some scotch was involved and ultimately the epiphany came.
In 2005 I was running the Australian region of a global software company and we did three of the four biggest deals globally for the corporation. It works with your existing tools and it's not really a sales methodology but instead a meta-framework for managing complex selling. Here is the inside scoop on how we did it.
I was looking for some serendipitous, universe-conspiring epiphany that made all the other schools look dwarf in their karate “skillness” in comparison to the one he chose. There were times as a sales rep where I could have immediately made the buyer’s life better but didn’t. Why do we do this to each other?
I was looking for some serendipitous, universe-conspiring epiphany that made all the other schools look dwarf in their karate “skillness” in comparison to the one he chose. There were times as a sales rep where I could have immediately made the buyer’s life better but didn’t. Why do we do this to each other?
A people person with extensive C-Level experience in enterprise software, business development and operations. In 2005 I co-founded Altify, a Dublin-based global SaaS business focusing on sales and sales best practices. I exited to pursue other interests after Upland Software acquired the company in 2019.
Having that diverse background, what really drew you to the world of sales specifically? Alice : I think that I had an epiphany. I’m not sure exactly where it was because at first I was not really thinking of it as, “Oh, I’m going into a career in sales.” Obviously, the connection with Miller Heiman is huge.
Don’t forget to check out the six (6) top salesmanagement books at the end! While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. If you’re like me, you love listening to a podcast.
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