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Prospecting is a numbers game with a high rejection rate, so it is easy for reps to get discouraged. Just asking your reps to make more calls can produce a vicious cycle of poor results, discouraging reps with less prospecting and obtaining even worse results. Compounding this problem is that sales reps are busy managing existing sales opportunities and customers.
By asking your reps what they want to learn to improve their performance, you engage your entire team and foster a collaborative approach to getting better collectively. The post Where to Begin Sales Training? Ask Those Being Trained appeared first on Sales & Marketing Management.
In this episode of the Sales Leadership Awakening podcast, Brandon Nye , Vice President of Sales for Inmode, shares the key qualities to look for when hiring salespeople, including a proven track record in B2B sales and a competitive mindset. They also explore the challenges of managing high-performing sales reps and the importance of creating a collaborative and supportive team culture.
I think we can all agree that securing appointments is foundational to achieving sales goals. However, findings from the recent Media Sales Report found a persistent gap between the expectations and reality of salespeople and their managers when it comes to the actual number of scheduled appointments.
Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.
Sellers do a lot of talking, and the ability to have interesting sales conversations increases the value of their words. But it can be difficult to ensure every dialogue is valuable to everyone involved. But as Ring.io’s Elizabeth Bordiuh explains, any seller can improve their conversational skills. This, she writes, is key to “building trustful relationships with clients and closing more deals.
While the primary goal of any sales effort is to secure customers and boost revenue, there are occasions when saying "no" to a prospective customer is not only prudent but necessary for long-term success and team well-being
While the primary goal of any sales effort is to secure customers and boost revenue, there are occasions when saying "no" to a prospective customer is not only prudent but necessary for long-term success and team well-being
This article originally appeared in Training Industry. In the competitive landscape of modern business, staying ahead requires more than just traditional sales tactics. With the advent of artificial intelligence (AI), sales enablement has undergone a remarkable transformation, empowering businesses to boost productivity, enhance customer engagement, and drive revenue growth like never before.
I had an interesting discussion recently with my friend, Gary Kurtis , with Sales Tips 101. Gary and I have stunningly similar sales backgrounds as well as our belief in the importance of developing selling fundamentals. Gary mentioned that he has always focused on making quality calls but has now modified that approach to include quantitative values as well.
I hope you’re not making this common mistake when following up on an email you sent: “I’m just calling to see if you got the email I sent you?” While this may sound like a reasonable way to follow up after sending an email, do you see how you’re providing your prospect with the perfect stall? How many times you hear: “Ah, when did you send it?” Or “I haven’t had time to look at it yet.
“How are you today?” “Sorry to hear about the Packer’s loss last weekend, what was your highlight of the season?” “How has your day been so far in the new location?” “How are the kids?” What do you think about those questions? Maybe you’re thinking, “Oh, the dreaded small talk!” Well, “small talk” is only small if you make it so. You see, each of those questions can be a powerful STARTER to a fuller sales conversation…if you guide the conversation in that direction.
Are you struggling with slow quoting cycles, complex product configurations, and disconnected data in your manufacturing/distribution business? This article will help. Learn how industrial companies are revolutionizing sales processes with an integrated platform that includes quoting, inventory, and service, providing real-time data and offline access for field teams.
In this 4:58 video, Brandon Nye discusses the challenges of transitioning from a player-coach to a leader and the importance of letting go of old muscle memory. He shares insights on managing high-performing sales reps, emphasizing the need to understand their drivers and view their challenges as positive. He highlights the significance of emotional intelligence and adaptable mindsets in sales managers, enabling deeper connections with team members and adept responses to challenges, ultimately f
Hope ‘IS’ A Strategy Sometimes that is all you might have. And it is enough. Because you are enough. I’m sharing more these days to audiences about another part of my life that has really only been shared in depth with my immediate family. A part of my life that is away from sales and sales leadership. Yet still tied to business of sorts.
Many companies experienced an inconsistent and underwhelming year for business in 2023—and with promising forecasts for demand in 2024, many executive teams are eager to take their companies back on the path to rapid growth. However, the flat to declining commercial productivity among many sales teams today still poses an obstacle to that goal.
For B2B marketers, embracing ethical decision-making is not just about avoiding negative consequences but actively fostering trust, respect and integrity in every interaction. The post Building an Ethical Foundation in B2B Marketing appeared first on Sales & Marketing Management.
Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.
All credit for this post goes to Scott Gillum and his fantastic post: Why Relying on AI Won’t Improve Customer Experience. Reading it caused me to start reflecting on how much we misunderstand about AI and how we leverage it in selling. Without a doubt, AI will have a huge impact on both how we manage/lead our organizations and on how we effectively and efficiently engage our customers in their buying process.
One of the most urgent challenges facing businesses today is objectively evaluating their true go-to-market (GTM) capabilities. How reliable is the data? How lean is the tech stack? Are frontline sales and marketing teams working together, or against one another? Are campaigns and plays automated and coordinated, or one-off shots in the dark? Until now, it’s been difficult for many companies to definitively answer these questions, leading to misaligned expectations, wasted spend, and missed oppo
Eric Gilpin is Chief Revenue Officer of G2, the world’s largest and most trusted software marketplace. In this role he oversees all aspects of G2’s revenue generation, including global sales and customer success, enablement, partnerships, and revenue operations. An experienced leader with 20+ years of experience building and scaling large technology businesses, Eric joined G2 from Upwork, where he oversaw a global team of 400+ and helped lead the company to a successful IPO in 2018 (NASDAQ
When it comes to finding innovative solutions to customers' problems, correctly defining the problem is the necessary first step. The post Creative Problem-Solving Starts with Better Defining the Problem appeared first on Sales & Marketing Management.
October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Andy Paul and I were having what I’ve labeled “The Old Fart Conversations About Selling.” Neither of us feel we are out of touch with modern selling, the challenges both buyers and sellers face. Both of us embrace all sorts of technologies very quickly, as an example we both are actively developing AI based tools. Each of us talk to thousands of sellers and customers every year, and Andy’s podcasts reach 10s to 100s of thousands more.
Stop Ignoring Your Frontline Leaders: It Could Be Costing You Millions In SaaS sales, the performance of first-line sales managers is pivotal. These managers are the key to driving the company’s revenue generation. Despite their critical role, a common oversight within many organizations is the inadequate coaching provided by their second-line sales leaders.
After a much-disputed minimum wage law passed in California, fast food companies and their customers are feeling the heat. Businesses have warned lawmakers that hiked prices would come directly from this legislation… And now we’re seeing the effects in real-time. How California’s New Law Affects The Fast Food Industry A new law requires restaurants with […] The post After Controversy, Fast Food Prices In California Skyrocket appeared first on GCTV.
Working from home can give you the edge you need to succeed as a small business in the demanding world of B2B marketing. Here are some steps to get you there. The post Crafting Your Path to B2B Marketing Startup Success from Home appeared first on Sales & Marketing Management.
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
When selling a product or service, not all outreach efforts should be directed directly at the decision maker, who has the final word on what will be bought. Instead, it's more effective to engage with the people around them—influencers from whom they seek advice, people nearby who can speak favorably about your company, and sources of information they trust.
Why SaaS Leaders Need to Start Coaching Selling Skills SaaS sales leaders struggle to balance deal-focused coaching and skill development among sales teams. I want to explore why SaaS sales leaders prioritize deal coaching over skill coaching and provide insights on how they can more effectively develop the selling skills crucial for winning deals and creating sustainable growth.
In the seemingly endless ocean of iPad screens asking you to tip 15% on your latte… One pizza chain is ready to do something about it. In the latest Domino’s promotion, the company will tip you back after you tip their delivery drivers. Get Your Tips Back When You Tip The Domino’s Delivery Drivers. Recently, […] The post Tip The Delivery Driver, Domino’s Tips You Back appeared first on GCTV.
From reassessing your tech tools to pinpointing what skills need to be improved, here's what B2B sales and marketing professionals told us about turning around a slow sales period. The post Ruminating on Rebounding appeared first on Sales & Marketing Management.
This guide is for leaders who recognize the importance of Salesforce but would rather trust a team of external experts to do the heavy lifting. Choosing the right managed services provider is a significant decision that impacts your business's efficiency and success. In this 10-minute read, you'll find 5 essential questions to ask any potential provider.
When Open AI’s ChatGPT first burst onto the scene in late 2022, as a writer, admittedly, I was a little nervous. All I kept hearing was how AI was going to take my job and how human writers would go the way of the dinosaur … yada yada yada. That put a sour taste in my mouth regarding using that AI tool for my small business. And it was quite some time before I tried it myself.
Is the lack of employee engagement linked to your team management style? To answer this question, you could survey team members for their honest input. But since employees generally fear retribution for being honest, you may need to go into stealth mode. I’m not talking about spying on your employees’ breakroom conversations or their chats on the in-office messaging system.
Noncompete Clauses were once considered essential in employee contracts… Now they might be banned completely. This move can boost competition in the workforce, allowing employees to get more competitive with their wages. However, the ban faces intense opposition and challenges. Here’s the full story. Federal Trade Commission Bans Noncompete Clauses On April 23, the FTC […] The post Noncompete Clauses May Disappear – What Does That Mean?
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