November, 2014

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Lessons Mark Bouris and Julie Cross have gallantly taught me this week

Bernadette McClelland

'Lessons Mark Bouris and Julie Cross have gallantly taught me this week. They say when the student is ready then the teacher will come. Thursday morning, I was invited to a breakfast hosted by the City of Yarra and fortunate enough to meet Mark Bouris who was the speaker. Mark is the Chairman of Yellow Brick Road, a financial services company, founder of Wizard Home Loans that was sold to GE Money for $500million in 2004 and he was also the successful host of the Australian series of The Celebr

SME 366
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What do you do when workplace “change” happens?

Jeffrey Gitomer

'We''ve Moved! Update your Reader Now. This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Training 322
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The 11 Worst Excuses Sales People Make When They Miss Their Targets

MTD Sales Training

'When I managed a team of salespeople it was always interesting to hold meetings with them when their targets hadn’t been met. I often had to smile to myself when they were avoiding eye-contact, [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Frontal Sales Blitz – Sales eXecution 275

The Pipeline

'By Tibor Shanto - tibor.shanto@sellbetter.ca . Several sources attribute the following statement to Gartner Group: “In a typical firm with 100-500 employees, an average of 7 people are involved in most buying decisions. Lesson: cold call multiple people in each account.” It does not take a firm like Gartner to come to the realization that more and more purchase decisions are going to consensus, and often the winner in a bake-off is not the best product, but the one most people in the buying

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Three Easy Ways to Improve Sales

Sales and Marketing Management

'Issue Date: 2014-11-03. Author: Todd Lenhart, president, SNI. Teaser: In the midst of a pressure-packed fourth quarter, it can be easy to forget the little things that make a difference between closing a sale and walking away empty-handed. In the midst of a pressure-packed fourth quarter, it can be easy to forget the little things that make a difference between closing a sale and walking away empty-handed.

Closing 309

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Sales Managers: Are You Ready to Have a Great 2015?

Steven Rosen

'Join our webinar if you want to be ready to hit the ground running in 2015. Key Sales Management Actions To Prepare for A Stellar 2015. Wednesday, November 12th. At 2:00 PM – EST / 11:00 AM – PST. Click here to Register. It’s that time of year when 2015 planning is well underway. Making time to plan for 2015 while closing 2014 can be a challenge.

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You Don’t Have to Be a Millennial to Top the Social Media Charts

No More Cold Calling

'Boomers can’t afford to let Gen Y have the social selling advantage. As a Boomer, I will never use technology like a Millennial. I didn’t grow up with a cell phone as an appendage. But I still manage to leverage technology (very successfully) in my sales process. ??There’s a common misconception that people born before 1980 are not good with technology and don’t excel on social platforms.

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Can Online Meetings Really Help You To Close The Deal? Part 1

MTD Sales Training

'Nowadays there is more pressure than ever before to meet or speak with as many prospects as you can and to optimize your time more effectively. I recently met with Mark Jones – Head of. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Meeting 292
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A Verbal Painting is Worth A 1,000 Words

The Pipeline

'By Tibor Shanto - tibor.shanto@sellbetter.ca . We have all the expression above, but it really rings home in sales, especially for successful sales people. If you look at sales as being an educational process, that is you learning from the prospect, even while you are helping them learn how you can help them reach their objective, let’s focus on the latter, you helping the buyer learn about the potential value you can/may bring.

Chemicals 292
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Top 5 Sales Issues Leaders Should Not Focus On

Understanding the Sales Force

'Did you ever watch Peyton Manning, Tom Brady or Aaron Rogers have a bad day at Quarterback? Did you notice that the following day, everyone was saying that he sucked? While it''s possible that these three Quarterbacks could have a bad day, most of their bad days are less about them and more about whether or not their offensive lines gave them the time and protection they needed to find an open man and make a good pass.

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10 Reasons You Should Be Thankful for Your Job

The Sales Hunter

' This week in the United States we celebrate Thanksgiving. A time to pause, reflect and to be thankful for all that we have. For many it’s a day to gather with extended family and friends, eat too much food, watch too much football and who knows what else. Let me share 10 reasons why […].

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Five Giant Sales Lessons

The Sales Heretic

'Having been born and raised in the Bay Area, I’m a life-long San Francisco Giants fan. I remember my father taking us to games at Candlestick Park, where even in the middle of summer, cold winds would blow through the stadium and fans would huddle together for warmth. So as you might imagine, I’ve been [.].

Coaching 271
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[Missed Connections]: November Referral Selling Insights

No More Cold Calling

'Here’s what you might have missed from No More Cold Calling this month. Winter is right around the bend, and while the colder temperatures might be a welcome change of pace for some, cold calls are still the bane of every salesperson’s existence. End the year with a bang using the only prospecting strategy that converts prospects into clients more than 50 percent of the time.

Referrals 285
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Buyer’s Guide: 5 Tough Questions To Ask a Salesforce Managed Services Provider

This guide is for leaders who recognize the importance of Salesforce but would rather trust a team of external experts to do the heavy lifting. Choosing the right managed services provider is a significant decision that impacts your business's efficiency and success. In this 10-minute read, you'll find 5 essential questions to ask any potential provider.

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20 Reasons Your Customer Will Say Yes – Part One

MTD Sales Training

'When I worked in sales a few years ago, we were always told to ‘walk in the customer’s shoes’ so that you could experience exactly what they were going through when they were conducting their. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 284
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Why Are You Trying To Kill Me?

The Pipeline

'By Tibor Shanto - tibor.shanto@sellbetter.ca . Said the Cold Call To The Socialite. Recent headlines about AC/DC’s drummer brush with the law, got me thinking why would someone want to kill someone? Such a passionate act must be a result of some big or egregious cause, or at the very least a means of avoiding harm. Then I remembered that in sales we see this all the time, over and over, people are trying to kill cold calling.

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Why This Salesperson Failed to Close the Deal

Understanding the Sales Force

'Have you ever played golf? Did you ever play a hole where you drove it perfectly off the tee, hit a great shot from the fairway and still couldn’t get it on the green in regulation? Of course you did. Me too. Almost always.

Inbound 267
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5 Ways to Identify a Prospect and Stay Away from Suspects

The Sales Hunter

' Not all prospects are prospects. Too many prospects are nothing more than suspects faking to be a prospect. Here are 5 ways to identify if who you’re talking to is a prospect worthy of your time. 1. Have they told you when they are going to make a decision? Nothing can waste more time […].

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Should You Gate Your Content? Answer These Questions To Find Out.

Pointclear

'Lead generation today relies heavily on creating quality content aimed at addressing prospects’ pain points and questions as they go through their buyer’s journey. Fantastic! Now that you, Ms. Marketer, have created all this wonderful content, an important question looms … should you gate it? That is, should you require interested prospects to fill out a form before giving them the content, or should you make it freely available to everyone?

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Why You Can’t Automate High-Stakes Selling

No More Cold Calling

'What’s the one thing computers will never do better than salespeople? Computers do many things more effectively and efficiently than humans can, but outside of a few terrifying science-fiction movies, there’s still one thing they can’t do: think for themselves. Yes, I know a computer named Watson won the Jeopardy challenge in 2011. But thinking takes a lot more than memorizing and regurgitating facts.

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6 Ways To Accurately Measure How You Differentiate From Your Competitor

MTD Sales Training

'Today’s world is merciless if you don’t match your competitive offers and design quality. The business road is littered with companies who have failed in their attempts to launch or develop product. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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STRATEGIC SELLING – DECEMBER 4TH & 5TH IN TORONTO

The Pipeline

'I have recently partnered with a great organization to deliver some of the core Renbor programs to individuals in a public setting. SkillSharp was developed for the purpose of delivering a wealth of knowledge to Canadians, committed to providing their clients with the best available skills to help them succeed and reach their full potential. They’ve enabled thousands of professionals to find their path and achieve significant milestones throughout all stages of their career.

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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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Stop Avoiding layered Incentives (and Learn to Love Them)

Sales and Marketing Management

'Issue Date: 2014-11-21. Author: Dan Hawtof, Parago Executive Vice President. Teaser: Most channel marketers have a dysfunctional relationship with layered incentives. They know that incenting sales-driving behaviors, such as training and product demo, can make a partner feel more personally invested in selling their products. At the same time, they fear what they see as the cumbersome process of providing incentives for anything but straight sales.

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Surprising Social Selling Secret Drives Sales Revenue

Understanding the Sales Force

'Today I learned that an article I wrote back in November of 2013, Increase in Social Selling Yields No Increase in KPI''s , was named Top Sales Article of the Month for October 2014 by Top Sales World. While I''m always honored to win awards for my Blog, this time around I don''t really deserve it. The findings in my November 2013 article were correct based on what I knew in 2013, but based on what I know to be true today, it is no longer accurate.

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Sales Thinks The Leads Are Weak - Well Are They? 12 Power Opinions (Pt 3)

Pointclear

'The leads are weak? You’re weak! If you have never seen the movie/play “Glengarry Glen Ross,” do yourself a favor and watch it. Alec Baldwin rips into the late Jack Lemmon for commenting, “the leads are weak,” with a classic Baldwin-esque tongue-lashing: “The leads are weak? The are weak! You’re weak!”.

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[Message to Management]: How Much Time Should You Spend with Direct Reports?

No More Cold Calling

'Guest blogger Tris Brown shares some surprising data about how much time sales leaders should spend actually leading. Not too long ago, new sales recruits were given a desk, a phone, a phonebook, an overview of benefits, and instructions for how to complete time sheets. Then they were told to get to it. The process hasn’t changed much over the years, but the tools sure have.

Report 274
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How To Persuade The Customer To Make The Correct Decision

MTD Sales Training

'It’s often considered that the ability to be able to persuade someone to make a decision is a key skill in a salesperson’s armoury. For many, it means that you can sell something that maybe the. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 272
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What’s Your Recovery Period? – Sales eXecution 274

The Pipeline

'By Tibor Shanto - tibor.shanto@sellbetter.ca . No one likes rejection, and I would argue few professions have to put up with as much rejection as sales people do. We face rejection throughout the sale, from the time we try to prospect and engage with a potential buyer, right to the end when they finally agree to deal with us. We face rejection from prospects we lose, and from those we actually win, in fact we win by overcoming rejection.

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What’s In Your Playbook?

Sales and Marketing Management

'Issue Date: 2014-11-01. Author: Tim Riesterer, Chief Strategy and Marketing Officer, Corporate Visions, Inc. Teaser: If you believe the hype around studies that say customers feel they are through 60 percent (or more) of the buying cycle before engaging a salesperson, you could be giving your salespeople the wrong content for the wrong conversation.