February, 2013

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Are you a ‘more or less’ person?

Bernadette McClelland

'Are you a ‘more or less’ person? You may be better at doing a task than I am. However, I am not less than you. Let me explain… 27 years ago a little girl from a broken home never got to know her dad because he chose not to include her in his life. Growing up she placed this man on a pedestal, hoping one day he might notice her and invite her into his world.

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How Social Sellers Build Their Pipeline with LinkedIn

SBI Growth

You don’t want a new job. You want to excel at the job you already have. To do that, you must outperform your peers and close more deals. So your success tomorrow depends upon your pipeline today. In today’s environment, a quality pipeline starts with LinkedIn. This post describes the Social Seller's strategy to grow their prospect list through LinkedIn.

LinkedIn 335
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Twelve Things Your Company Needs to be Doing on Social Media

The Sales Heretic

Social media is the most powerful communication tool since the Internet itself. Most companies, though, are barely tapping into its potential. Want to maximize the power of social media to boost your sales? Here are twelve activities you should be doing regularly. 1. Highlighting promotions Having a sale? A special offer? An event of any [.].

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A Vicious Sales Cycle—4 Traps to Avoid

No More Cold Calling

How to stop undermining your performance, and save your sales. Getting caught in the cyclone of a vicious sales cycle is a looming trap. Take one wrong step, and you’re pulled into the eye of the storm. Sales quotas loom, and we neglect the basics of customer interaction, respect, and basic sales behaviors. There’s no way out. My colleague, Andy Paul, author of Zero-Time Selling , clearly describes four sales traps that stem from bad habits.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Impact Questions – Sales eXchange 187

The Pipeline

By Tibor Shanto – tibor.shanto@sellbetter.ca. Back in the 80′s or maybe even earlier, the purveyors of Consultative Selling, put a lot of emphasis on Open Ended Questions, for all the right reasons. It took some effort and focus to get sales people to adopt this style of interaction, especially after years of pitching and doing things the traditional (old) way.

Call-back 313

More Trending

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Follow the crumbs

Bernadette McClelland

'Follow the crumbs. We all remember the story of Hansel and Gretel and how the idea of leaving a trail of breadcrumbs would eventually allow them to find their way out of the forest. There are two pertinent messages that come out of this story: I have no idea why kids stories were so scary and. Following the trail of crumbs in business can lead us to bigger and better results.

Discount 334
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Sales Ops: Defend your Turf

SBI Growth

Over the last 18-24 months Sales Operations leaders have experienced Diminishing Authority. Diminishing Authority is easy to spot. The Chief Sales Officer is not relying on Ops to translate data into insight. Ops remains close to the CSO but marketing, finance and HR are more influential. Sales Ops has lost some of its credibility. Diminishing Authority has two root causes: Another department has collected superior data – Have your peers outpaced your evolution?

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Overcoming Price Objections – Infographic

MTD Sales Training

Time and time again sales people come up against price objections and too often they are not able to overcome these objections to close the sale. So how do you overcome price objections? Take a look. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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'No' Can Kick-Start the Sales Call

Sales and Marketing Management

Objections can cause doubt and confusion for prospects and salespeople. This can frustrate your team members and them to avoid objections. But as you know, objection avoidance can lead to fewer sales. As part of your sales coaching, help your team members embrace the philosophy that objections are a welcome and natural part of their sales conversations.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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The Complexities of Selling Technology to Business

The Pipeline

Guest Post – Michael Ashford. Selling to business can be a great profession for talented sales people who want to work in ‘big time’ sales. Especially as you work with medium and large size companies, B2B sales can mean large transactions and more opportunity to showcase advanced selling skills. But B2B selling, especially to large corporations has evolved into a complicated process.

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Coaching: The good, bad and the ugly.

Steven Rosen

The Good News: Highly Effective Coaching drives 19% more sales! . The Bad News: Most sales managers are not effective coaches. The Ugly: How do you know if your sales managers highly effective coaches?? Introducing: The Coaching Effectiveness Snapshot™ provides sales managers with feedback on strengths and areas for development. Senior sales management now has a snapshot on the coaching effectiveness of their entire sales management team.

Coaching 296
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Dan Pink Hits and Then Misses the New Key to Sales Performance

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan You probably haven't read this article by Dan Pink (Thanks to Craig Ruhland for sending me the link). Pink points to research showing that extroverts and introverts are not as successful in sales as ambiverts, the people in the middle of the scale between both extremes. Our research at Objective Management Group (OMG) would support this "discovery".

Scale 261
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Keep Your Friends Close and Your Competitors Closer

SBI Growth

As a Marketing Leader, you pay attention to the competition’s marketing and lead generation tactics. But how close of an eye do you have on them? Do you actively monitor and research? Most of you are nodding your head yes. Let’s dig deeper. Are you monitoring how the buyer is interacting with the competition? This is often overlooked. I’ll offer a tool to help you identify competitive gaps across many areas.

Closing 330
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Buyer’s Guide: 5 Tough Questions To Ask a Salesforce Managed Services Provider

This guide is for leaders who recognize the importance of Salesforce but would rather trust a team of external experts to do the heavy lifting. Choosing the right managed services provider is a significant decision that impacts your business's efficiency and success. In this 10-minute read, you'll find 5 essential questions to ask any potential provider.

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Making The Right First Impression To Improve Your Sales

MTD Sales Training

[[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Sales 306
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Great Expectations: Marketing Automation Delivers on the Promise to Grow Sales Revenue

Sales and Marketing Management

Issue Date: 2013-02-16. Author: Debbie Qaqish. Teaser: "Marketing automation" is one of the hottest terms going for growth-minded companies. But how much impact can it really have? The question can be answered from both a sales and a marketing perspective. "Marketing automation" is one of the hottest terms going for growth-minded companies.

Marketing 258
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Open Ended Sales Meetings?

The Pipeline

By Tibor Shanto – tibor.shanto@sellbetter.ca. Not long ago I posted a piece about the positive side of “closed ended” questions , and their place in the sale cycle. As with many things it is rarely the case of one versus the other but more of which is more appropriate for the scenario, and in sales for achieving the objective you set out to accomplish.

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Practical Information About Making Sales Today | Self Test

Jeffrey Gitomer

Tweet Are you using the WOW factor? What is WOW? – WOW is sales! WOW separates the strong from the weak. WOW separates the sincere from the insincere. WOW separates the sales pro’s from the con’s. WOW separates the yes’es from the no’s. WOW is the full measure of your sales power and the way you use it. Are you WOW? Is WOW a factor in your selling process?

ACT 254
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Six Ways to Boost Your Sales in Six Seconds

The Sales Heretic

Six seconds may not seem like very much time. Certainly not enough to accomplish anything substantial. And yet it’s plenty of time to make a difference in your sales. Listen to my appearance on Breakthrough Business Strategies Radio with Michele Price. In this seven-and-a-half-minute segment, I discuss how much impact you can make in six [.].

Segment 253
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How Social Sellers Write Effective LinkedIn Profiles

SBI Growth

To outperform their peers, Social Sellers use LinkedIn as a sales tool. They use their profiles to demonstrate value and build trust with the Buyers. Their LinkedIn profile becomes an integral part of their personal brand. In this article I outline 4 principles of an effective LinkedIn profile. Then I provide a LinkedIn Profile Writing Guide to help perfect your own profile.

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A Different Way To Deal With Objections

MTD Sales Training

Why do objections occur? It’s an age-old question that gets salespeople crying into their beer. There are, naturally, many reasons why they come up, but they tend to revolve around one main. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Time to Adapt to a New Sales Environment

Sales and Marketing Management

Issue Date: 2013-02-15. Author: Ken Thoreson. Teaser: What can sales leadership do to achieve greater productivity? Follow the formula taken by the healthcare industry of merging sophisticated technology with past succes to begin creating custom sales plans for differing sales situations. What can sales leadership do to achieve greater productivity?

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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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Winning Is An Everyday Thing – Sales eXchange 188

The Pipeline

By Tibor Shanto – tibor.shanto@sellbetter.ca. There is no doubt that our attitudes shape our outlook, impact our activities, and as result drive our outcomes, both good and bad. This is why so many people default to attitude when they are trying motivate their team. The challenge is that there are time when a change in attitude can motivate an individual or a group to overcome obstacles and move forward.

Fashion 303
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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

The title on your card says “sales.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks.

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To Salespeople, Demos and Presentations are Like Snack Food

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Prior to learning about healthy eating, I believed a bagel was a healthy alternative to a donut. After I was shown that a carbohydrate converts to sugar in the blood and there wasn't much difference between bread, bagels or rolls; and donuts, cake or pie, I changed the way that I ate. Most people have not seen the light, are not aware that sugar causes disease, believe that pasta, rice, grains and potato are healthy, and continue to gain weight.

Fashion 251
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Why Optimizing Your Website for Mobile isn’t Enough

SBI Growth

As a Marketing Leader, you pay attention to mobile trends. But what are you putting into action? If you don’t, lead generation efforts will hit road blocks. Live leads will break away as you reel them in. Your credibility with the sales leader will quickly dwindle. If you’re thinking that optimizing your website for mobile is enough, don’t stop there.

Lead Rank 325
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How To Build Your Personal Brand As A Salesperson

MTD Sales Training

Branding, the process of creating an emotional connection to a company or product, has been the subject of many studies and much research. Most of that research has revolved around the companies who. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

How To 287
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The mile between satisfied and loyal. The EXTRA mile.

Jeffrey Gitomer

Tweet. Have you ever heard the phrase, He went the extra mile ? I want to talk to you about the “extra mile” in a way that you might understand it and use it to build customer loyalty. The extra mile is an action or an expression that sparks a WOW! in the mind of the customer or a co-worker. It’s an unexpected deed. But before an extra mile is ever walked or executed, it has to be an attitude and a mindset from the extra miler.

Loyalty 248
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What’s Improving – Your Sales OR Orders?

The Pipeline

By Tibor Shanto – tibor.shanto@sellbetter.ca. As the economy continues to show hints of progress, and business picks up, it is important to understand the nature of the improvements in sales you and your company experience. Taking into account the old adage “all boats rise with the tide”, you need to be able to discern where your growth is coming from.

Lead Rank 296