How to Respond to Customer Complaints in Sales
SalesFuel
DECEMBER 11, 2024
Salespeople must know how to handle customer complaints. Effectively responding to dissatisfaction ensures loyalty and advocacy. Plus, it helps protect your companys reputation. As Pipedrive points out, Effectively addressing customer complaints is the key to maintaining trust and loyalty when things go wrong. Smart responses to customer complaints When first hearing of a complaint, sellers first step should be to acknowledge it.
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