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Truth be told, customer success storytelling is more than a content marketing and demandgeneration exercise. She is a member of SME, ASQ, SHRM and the National Speakers Association. Depending on how deep storytelling goes within an organization, the most compelling customer success stories often are buried and undiscovered.
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It's being done right now in the field by a sales team near you [perhaps a competitor], it's remarkable and it's not for the faint of heart. Just reading Jonathan Farrington's statistic that, 'the average quota attainment in B2B sales is below 60%,' prompts me to lay out a blueprint on how to fix it. May the 'first in' win!
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