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To Become A Master Salesperson, Master NON SellingSkills. Tweet Share Everyone talks about “how to sell” Not me. ” All of them are about how to be a success at selling. It also means understanding the customer’s desires combined with your excellence. You can learn old world sellingskills.
If and Then : The two words no salesmanager ever wants to hear. ” The reasoning goes like this: “ If we could cut our price, then I know I could close more sales.” “ I f only we could do it this way, then I know I would have more customers.” ” Sales Motivation Blog.
When this is your mental state, regardless of your sellingskills, you will never be effective. Because customers know when you’re going through the motions. Your customers will not have confidence in you until you first have confidence in yourself. This is where the team sport of selling comes into play.
Let’s do a quick review of some of the key activities the typical salesmanager — or sales leader — does. Salesmanagers put them together properly, adding information where necessary, and send them up the chain of command on time. Copyright 2013, Mark Hunter “The Sales Hunter.”
One of the easiest things salesmanagers and senior management can do is to call every person they know at a client company. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Copyright 2013, Mark Hunter “The Sales Hunter.”
Whether it is switching vendors, improving operations, addressing new opportunities, solving a problem; what we are asking our customers to do is change. When we look at the biggest problems our customers face in their problem solving and buying processes, it’s not vendor selection. And much of that is change management.
Provide senior management in advance an agenda of the meeting that includes the following: Key items we need to cover, including a copy of the presentation you will be giving on the call. Items of concern the customer may bring up. Brief overview of the customer’s performance with your company.
In the pre-COVID days, salesmanagers would ride along with a sales rep for the day. They would observe calls, ask questions to help the sales rep evaluate what worked well and didn’t work, and have the rep come up with ways they would commit to improving their sellingskills. Listening skills 5.
5 Sales Training Tips for SalesManagers AND Salespeople. Whether you’re a rookie salesperson, a veteran salesperson or a salesmanager, here are 5 sales training tips you need to take action on: 1. The success you have in sales is dependent on your level of confidence. customer service.
Too many salespeople and salesmanagers are “asking” a customer for a price increase. You need to confidently tell the customer you are taking a price increase. If telling a customer you’re taking a price increase seems difficult, then trust me on this… you can learn these skills.
SellingSkills. In order to answer these questions and find out what separates sales winners from second-place finishers, RAIN Group, a sales training company , studied over 700 B2B purchases from the buyer’s perspective to find out what really happened in their buying experiences. Collaborate with prospects.
If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks. That is what I see as the primary role of sales.
Author: Brad Wilsted Note: This is part 2 in a 3-part series on the powerful role salesmanagement plays in driving sustained revenue growth – and how companies can better leverage this critical position for improved top-line performance. What does great front-line salesmanagement actually look like?
Are there rules or guidelines a sales leader needs to follow to be called a sales leader? And it starts with how you lead your people versus how you lead your customers. A salesmanager is going to manage the customer. But a sales leader is going […].
Want To Learn How To Sell To Tough Customers? Tweet Share If you’re having a hard time selling to tough customers, I have a solution for you. Here’s what you’ll learn: How to transform an angry customer into a loyal client. How to use email to resolve customer issues. Customer Loyalty.
Too many salespeople and salesmanagers spend too much time in the office! Salespeople need to be out interacting with prospects and customers. Yes, we need more empty chairs. Too much office time will kill a salesperson’s drive and ultimately hurt the bottom line. I talk […]. I talk […].
In particular, the front-line SalesManager - a critical role responsible for marshaling a team of revenue makers. This post includes a downloadable Sales Leader Curriculum. This tool is perfect for HR Business Partners who serve the Sales function. It will help to prevent vacant SalesManagement positions.
While sitting in a Starbucks, I couldn’t help but overhear a conversation going on next to me between a salesperson and customer. She truly believed in what it was she was selling, but the problem was her passion overtook any sense of intelligence with how to sell. How much time is the customer talking? Who cares?!
This question comes up frequently when I’m meeting with salesmanagers. What they are wondering is when does it make sense for salespeople to have control of the prices they charge customers and how much flexibility should they have? […]. Blog pricing Professional SellingSkills discount price sales discounting'
Last week I found myself in a discussion with a salesmanager regarding the subject of sales leadership and what does it really entail. Our discussion centered around the quality of the sales call, but it made me think about it from a different perspective. The measurement of sales leadership is in gaining new insights.
As a salesmanager, how do you improve your team’s performance? These tactics may improve salesperson productivity if they’re already doing the right things, but selling requires deliberate practice. If you want to make a real difference in sales performance, the key for many salespeople is coaching.
Here’s his take: “Our clients are constantly asking us where salesmanagers should spend their time. No matter what one’s position in life may be—CEO, vice president of sales, regional salesmanager, president of a country, or general of an army—we all have the same amount of time: 24 hours a day, 168 hours a week, 52 weeks a year.
Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , sellingskills. Get Sales Blog Updates.
For the love of sales, not the love of money. Tweet Share Do you love sales? Do you love your customers? Your customers will be upset about your lack of attention. Get Sales Blog Updates. Customer Loyalty. SalesManagement. Sales Videos. Little Red Book of Sales Answers.
We won’t touch on revenue, percentage of quota, customer retention, etc. 66% of Sales Reps believe that increasing the time invested by salesmanagers would help to increase their sales. After all, salesmanagement is responsible for Sales Performance Management.
Get Sales Blog Updates. Customer Loyalty. SalesManagement. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.
Check out the list I gave them: SECRET 1: Find better customers. Selling to the wrong group is always going to create pricing pressure. Just because a customer shows interest doesn’t make them a good customer. Customers will always compare. SECRET 2: Position Your product/service to warrant full price.
Programs like Vengresos FlyMSG Sales Pro Plan, alongside our comprehensive resources, including ebooks and blog content, are redefining how businesses empower their sales teams and engage with customers. But why exactly are virtual sales programs gaining significant traction?
Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , sellingskills. Get Sales Blog Updates.
Get Sales Blog Updates. Customer Loyalty. SalesManagement. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.
New prospective customer not looking to buy yet. Existing customer who you are building a relationship with and/or who is ready to buy. Talk about customers in common or business things you have in common (experiences, jobs, etc.). Get your customer to bring a referral for you, and you bring a referral for your customer.
Get Sales Blog Updates. Customer Loyalty. SalesManagement. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.
Do you or your friend ever suffer any of the following conditions: A hesitation to answer the phone when a customer is calling. Hesitation to call customers and especially to call prospects. Every time you meet with your boss, you say something like, “If only we had _, then I would be able to sell a lot more.”
Get Sales Blog Updates. Customer Loyalty. SalesManagement. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.
We’ve reached the last secret on my list of 5 Secrets to Selling at Full Price. This is the reason I tell many salesmanagers they should take all pricing authority away from their salespeople. When all pricing power is taken away from salespeople, it should be moved to the salesmanager.
Get Sales Blog Updates. Get Sales Blog Updates. Customer Loyalty. SalesManagement. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals.
The nature of sales is one where the salesperson interacts with the customer, and typically there is little immediate direct oversight by anyone else in the salesperson’s company. For the most part, in most companies, salespeople are on their own with the customer more than 90% of the time. ” Sales Motivation Blog.
Nothing will frustrate a salesmanager or senior management more than a salesperson who sees themselves as the only person they need to satisfy. For each person who may be hitting their number, there could easily be somebody who is missing their number. Copyright 2013, Mark Hunter “The Sales Hunter.”
Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. And, oh yes, lots of sales.). What do you know about what impacts your best customers and prospects? Get Sales Blog Updates. Sales Videos.
Are their certain aspects the salesperson thinks you could be particularly helpful with or are there questions the salesperson thinks you should ask the customer? The salesmanager is anxious to hear how the sales call went. Send a follow-up note to the customer and copy the salesperson.
To hit your number of $1 million in sales, you may need to plan to get to $1.4 This allows for customers or sales that don’t come through as expected. Salesmanagers who are reading this need to make sure each salesperson follows through in their pre-planning. ” Sales Motivation Blog. Aim higher!
This can range from traditional sellingskills, such as tips on prospecting, engagement, negotiation, etc., to customer service and account management. Invest in Customized Training Another significant way to boost the effectiveness of training is customization.
Every salesperson thinks that the customer will jump at the hint of saving money. Your pointed out my #1 hated smarmy sales question in “what would it take to earn your business?” ” I’ve been teaching sales workshops for 14 years and am still dumbfounded at how many people LOVE this question. Categories.
I write this column every week on sellingskills, but I don’t just write the column, I collect ideas so I can always be ahead. Get Sales Blog Updates. Customer Loyalty. SalesManagement. Sales Videos. Little Red Book of Sales Answers. marva says: June 30, 2011 at 3:39 pm. Great article!
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