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Are Chatbots Finally Ready to Revolutionize Customer Service? (video)

Pipeliner

Titus, who runs various business ventures, including a nonprofit called Homes for Promise, shared his insights on the evolution of chatbots and artificial intelligence (AI) in customer service and sales. Gartner had predicted that by 2020, chatbots would manage 85% of customer relationships.

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The Best Sales Coaching Software Tools in 2025

Zoominfo

Using AI sales tools can help teams level up by analyzing real sales conversations, identifying what works and what doesnt. From refining your teams techniques to reinforcing best practices, coaching tools are essential to how modern teams train, grow, and win. But first, heres what you should consider when evaluating coaching tools.

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From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. It wasn’t all that long ago when “contacting customer service” simply meant visiting a store or office and talking to the owner or manager. Operators Are Standing By. Thus the call center was born. Don’t @ Me.

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Tools for Store Owners to Provide Better Customer Service

Smooth Sale

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Tools for Store Owners to Provide Better Customer Service Do you want to run a successful store ? With advancing technology, simply offering great products to your customers is not enough today. Tools for Store Owners Customer Relationship Management Systems.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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🎧 Are Chatbots Finally Ready to Revolutionize Customer Service?

Pipeliner

In a recent podcast episode, John Golden interviews Titus Jumper , a multifaceted entrepreneur, about the evolution of chatbots and AI in customer service. Titus shares actionable advice on personalizing customer interactions and enhancing satisfaction through AI-driven tools. on all major podcast stations.

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6 Marketing Strategies for B2B Customer Retention

Sales and Marketing Management

Businesses aren't like retail customers. You deal at a level and the businesses are your core customers. Without taking care of your core customers, your business plans will soon falter, and your brand will suffer. Businesses are constantly looking for premium service, and one simple mistake can cost you a valuable customer.

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AI in Marketing & Sales: Today’s Tools, Tomorrow’s Potential

Speaker: Kevin Burke

Whether you’re just starting your AI journey or looking to refine your approach, this session will give you the tools to thrive in the AI-driven future. What You’ll Learn: 🌐 State of AI Today: Discover how AI powers tools you already use, from search engines to recommendation systems.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.