The Sales Hunter

APRIL 15, 2014

You’ll shock your customers, especially those who are used to dealing with a lot of salespeople. Oh, when I say “naked,” what I mean is going into a customer call with zero sales materials. You’ll be surprised at what you can make happen when you’re naked. Excuse me, […].

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Customer Consultative Selling Selling Skills Customer Service 239

Jeffrey Gitomer

AUGUST 23, 2011

To Become A Master Salesperson, Master NON Selling Skills. Tweet Share Everyone talks about “how to sell” Not me. ” All of them are about how to be a success at selling. It also means understanding the customer’s desires combined with your excellence. You can learn old world selling skills.

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Selling Skills Hiring Social Media Lead Rank 326

The Sales Hunter

JULY 26, 2014

We start to get the sense early in the sales call that this person is not going to be a good customer or even going to buy at all. Blog Consultative Selling Customer Service leadership Professional Selling Skills Sales Motivation integrity respect sales motivation video sales tip'

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Video Customer Consultative Selling Selling Skills 226

Tom Hopkins

JANUARY 20, 2016

Customer service is often thought of as an after-thought to be delivered when it's needed. The post The 7 Cs of Customer Service appeared first on How to Selling Skills. I think it should be incorporated into every client contact. Related posts: Handle Sales Challenges Promptly. Who are you helping?

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Customer Service Customer Selling Skills Relationals 40

The Brooks Group

MAY 24, 2017

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1.

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Customer Service Benefit Customer Margin 49

The Sales Hunter

FEBRUARY 6, 2014

Have you ever asked yourself what you think your customer is thinking after you leave? Mark Hunter is the author of High-Profit Selling: Win the Sale Without Compromising on Price. Blog Customer Service Professional Selling Skills Sales Motivation customer service sales motivation'

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Customer Customer Service Motivation Selling Skills 266

The Sales Hunter

SEPTEMBER 10, 2013

Not all customers are good customers. In fact, there are some customers who are just plain stupid. As a public service, I’ve come up with 5 things you can do to avoid dealing with stupid customers. Don’t sell on price. Stupid customers are good for one thing. ” Sales Motivation Blog.

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Customer Negotiation Selling Skills Customer Service 278

The Sales Hunter

MAY 8, 2013

When you help your customers achieve what seems unreachable, you are paving the way for both of you to succeed. I’m always fascinated when I talk to salespeople who are so intently focused on their product or service that they lose sight of what the product or service actually means to the customer.

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Customer B2C Customer Service Selling Skills 224

The Sales Hunter

JUNE 25, 2013

If you want to close more sales, you better first do something about these 8 reasons your customers don’t care: 1. If you do try to fake that you care, your customer will throw you out even faster. Successful salespeople care about their customers. Customers will pay for trust and confidence. Zero credibility.

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Customer Customer Service Motivation Selling Skills 253

The Sales Hunter

AUGUST 8, 2013

Recently, I posed the question, “ Is your customer lying to you because you’re lying ?” ” I want to explore further about whether customers are intentionally lying. In other words, if you are a shady salesperson, you are likely attracting shady customers and vice-verse. This is a good thing!).

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Intent Customer Customer Service Consultative Selling 243

The Sales Hunter

OCTOBER 12, 2013

Every sales call is an opportunity to learn insights from one customer — that you can then apply with other customers. I’m talking about broader business insights that equip you to better serve other customers. I’m not talking about proprietary information. ” Sales Motivation Blog. .

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Video Customer Consultative Selling Selling Skills 196

The Sales Hunter

NOVEMBER 15, 2011

Selling Skills or Selling Process? A person with strong selling skills. Strong selling skills certainly are a beginning. These include the ability to listen, ask questions, create a unique selling proposition and ultimately close. I refer to these as selling skills, not a sales process.

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Selling Skills Ideal Customer Profile Negotiation Facebook 186

The Sales Hunter

APRIL 30, 2013

Each contact you make is designed to help you move from thanking the customer for their business to securing more business. Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill.

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Customer Cold Calling Customer Service Consultative Selling 269

The Sales Hunter

OCTOBER 5, 2013

When was the last time you thanked your customers? Blog Customer Service Professional Selling Skills customer thankful' And I’m not talking just about when they place the order. Sure, it’s easy to thank them at order time, but I challenge you to look beyond the sale.

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Customer Video Selling Skills Customer Service 208

The Sales Hunter

JULY 2, 2013

You know you aren’t making any money off the customer who became your customer when you were desperate during a slow period. If you do continue to do business with the low-price customer, the only thing you’re doing is continuing a bad thing. There are two ways to deal with the cheap customer you want to fire.

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Customer Discount Consultative Selling Selling Skills 255

The Sales Hunter

MAY 31, 2013

.” But if you really want to succeed in sales, you better focus instead on your customer’s outcomes. When you do this, you will be able to close faster and at better profit margins. Check out the below video to see what I mean about outcomes rather than benefits: Copyright 2013, Mark Hunter “The Sales Hunter.”

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Benefit Video Customer Margin 187

The Sales Hunter

JANUARY 10, 2014

In sales we always talk about the importance of getting close to our customers. We all want to improve a customer relationship, right? As you read this, I’m not advocating we should not have strong relationships with customers. We do things out of a sense of respect for the customer. Yes, it all sounds good.

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Customer Customer Service Selling Skills Up-Sell 211

The Sales Hunter

MARCH 4, 2014

How do you respond when you find your customer has just lied to you? What we don’t realize is our customers have lied to us far more often than we realize. I’m not saying we can’t trust customers and that we as salespeople are so superior. ” What is the customer really saying?

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Customer Selling Skills Customer Service Up-Sell 236

The Sales Hunter

SEPTEMBER 3, 2013

Your customer doesn’t care about your price as much as you think. Customers don’t care as much as salespeople think they do because we, salespeople, tend to have far too many voices in our head telling us our price is too high. Customers aren’t looking at price as much as you think.

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Customer Discount Comparison Consultative Selling 238

The Sales Hunter

APRIL 25, 2013

Are you willing to walk away from a customer who is persistently asking for a price discount? I cannot emphasize this enough: The customer who beats you up on price will beat you up on everything else. Plus, if you start discounting with one customer, you’re more likely to do with the next. I hope so!

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Discount Customer Margin Consultative Selling 272

The Sales Hunter

JUNE 5, 2013

What parts of your sales process are you still using that your customer couldn’t care less about? Below are 6 questions you must ask yourself about your selling process: 1. What percentage of my customers have done research on the internet before meeting with me? If so, how is the customer responding?

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Customer Direct Response Motivation Selling Skills 250

The Sales Hunter

APRIL 10, 2015

How much do you know about your customer? Let’s go a step further and ask, “How much do you know about your customer’s customer?” Most salespeople are quick to say they know a lot but when challenged they really know very little. ” This is where the information gets really sketchy.

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Customer Consultative Selling Customer Service Selling Skills 100

The Sales Hunter

FEBRUARY 19, 2015

I hate to break the news to you, but your customers really don’t want to buy from you. Just so you don’t get too upset, keep in mind that they don’t want to buy from your competitors either. What is really disturbing is they haven’t wanted to buy from you for a long time. […].

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Customer Customer Service Selling Skills Closing 100

Richardson

APRIL 14, 2021

The most effective organizations are observing this change and taking the opportunity to redevelop their approach to the customer. They are finding ways to marshal more of their resources to meet the customer’s need for ongoing support more effectively. On one side were the customer-facing roles, namely the sales professionals.

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Selling Skills Face-to-face Groups Opportunity 52

The Sales Hunter

JULY 9, 2013

If you’re wondering what the ultimate secret is for dealing with customers who push back on price, let me be upfront and say there isn’t any single secret. The more you can get the customer to focus on their big issue, the more likely they are to realize the price is not an issue. ” Sales Motivation Blog.

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Discount Customer Consultative Selling Selling Skills 244

The Sales Hunter

MARCH 5, 2015

We’ve all had customers who are on the verge of buying, and then suddenly for one reason or another, they decide to wait. The excuse they use might be real or it might be bogus, but the effect is the same — no sale now! Being able to overcome this buying situation is important. […].

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Customer Selling Skills Customer Service How To 100

The Sales Hunter

APRIL 14, 2015

A huge problem salespeople struggle with is asking questions — not only asking the customer questions, but making sure the questions are actually relevant to the customer. Blog Cold-Calling Consultative Selling Customer Service leadership Professional Selling Skills questioning skills questions sales call'

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Cold Calling Customer Consultative Selling Selling Skills 100

The Sales Hunter

NOVEMBER 5, 2013

Regardless of how you felt your last sales call went, there are a few things your customer just called me about and asked me to share with you. The customer said there’s no need to say “thanks,” but they do want you to adhere to these things the next time you come by: 1. The sales materials you use are lame.

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Customer Call-back ACT Selling Skills 240

The Sales Hunter

JANUARY 30, 2015

Why is your customer in business? Who is their customer? How do their customers benefit from what they provide to them? Recently, I was working with a salesperson calling on customers and this issue came to light.

Cold Calling 100

Cold Calling Customer Consultative Selling Selling Skills 100

The Sales Hunter

MAY 30, 2014

Blog Consultative Selling Customer Service Professional Selling Skills Sales Training customer needs selling skills' Now, let’s look at the facts. Munich, Germany and Seattle, Washington USA (home of Starbucks) are at least 8,000 miles […].

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Consultative Selling Selling Skills Customer Service Training 232

The Sales Hunter

JULY 31, 2014

It’s 7:40 AM and I am the only customer. Blog Customer Service leadership Networking Professional Selling Skills Sales Motivation falling sales lost profits sales sales motivation' Not long ago, I was sitting in a restaurant known for its breakfast. What changed? Everything, […].

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Selling Skills Networking Customer Service Motivation 272

The Sales Hunter

APRIL 11, 2013

Items of concern the customer may bring up. Brief overview of the customer’s performance with your company. Brief overview of the customer’s performance in the marketplace. Invite the customer’s counterpart to the meeting. Areas to explore if possible. Bio of each person who will be attending.

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Meeting Customer Cold Calling Consultative Selling 213

The Sales Hunter

JANUARY 27, 2015

Your customers are looking for value. Blog Closing a Sale Cold-Calling Consultative Selling Professional Selling Skills customer service questions sales questions value value added' These aren’t flippant questions. They’re serious and they deserve some real thinking. If you […].

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Cold Calling Customer Consultative Selling Selling Skills 100

The Sales Hunter

JULY 29, 2014

Blog Consultative Selling Customer Service Networking Professional Selling Skills communication customer email social media' Challenge is you don’t want the network of people you try to stay in contact with to grow even more distant. Here are 5 […].

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Networking Social Media Consultative Selling Selling Skills 241

The Sales Hunter

DECEMBER 27, 2014

I meet so many salespeople who come across more as a professor giving a lecture rather than an advocate offering customers solutions. It’s better to have a conversation with your customer. Blog Consultative Selling Customer Service Sales Motivation sales presentation selling skills video video sales tip'

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Video Consultative Selling Selling Skills Customer Service 226

The Sales Hunter

JULY 14, 2014

You likely know your product or service inside and out, but how well do you know what your customer wants? Blog Consultative Selling Customer Service Professional Selling Skills Sales Motivation sales motivation' How well acquainted are you with their problem and the solutions they desire?

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Motivation Video Consultative Selling Selling Skills 241

The Sales Hunter

AUGUST 2, 2014

This isn’t just about the impact it has on your customers, prospects and colleagues, […]. Blog Cold-Calling Consultative Selling Customer Service leadership Motivational Sales Speaker Professional Selling Skills Sales Motivation influence sales influence sales leadership sales motivation'

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