The Sales Hunter

SEPTEMBER 20, 2013

One of the easiest things sales managers and senior management can do is to call every person they know at a client company. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Copyright 2013, Mark Hunter “The Sales Hunter.”

Sales Management 202

Sales Management Cold Calling Closing Consultative Selling 202

The Sales Hunter

APRIL 11, 2013

Provide senior management in advance an agenda of the meeting that includes the following: Key items we need to cover, including a copy of the presentation you will be giving on the call. Items of concern the customer may bring up. Brief overview of the customer’s performance with your company.

Meeting 213

Meeting Customer Cold Calling Consultative Selling 213

Jeffrey Gitomer

AUGUST 15, 2011

Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Get Sales Blog Updates.

Remedy 334

Remedy Hiring Training Social Media 334

SBI Growth

SEPTEMBER 23, 2012

Receive a package of tools including this Top Ten Sales Rep Competencies list. These are the behaviors to change among Sales Reps for 2013 followed by actions HR should take to help make this happen. Centricity (as in Customer-centricity): “We have the best product, so everyone needs to know about its features.”

Education 303

Education Penetration Customer Service Sales Qualified Lead 303

Sales 2.0

FEBRUARY 1, 2023

This is the first in a series of interviews with sales management subject matter experts, examining the current and future states of AI in sales. This first interview is with Oliver Churchill , the founder and CEO of Acuity Sales Decision Science. I was curious to hear what he thinks. What do you see here? Oliver: Yes.

Sales Management 195

Sales Management Top of Funnel Data Intent Signal 195

Jeffrey Gitomer

AUGUST 10, 2011

Meanwhile you’re pissed off, you’re off balance, and about to make a bad choice – PLUS you’re mentally blaming the customer for his indecisiveness. definitive answers to this age-old sales barrier: Still have questions for me? Get Sales Blog Updates. Customer Loyalty. Sales Management.

Hiring 297

Hiring Training Social Media Loyalty 297

Steven Rosen

MARCH 25, 2014

Janet is an experienced and successful district sales manager who could work in any industry and for any company. Each month Janet is put to the test with different sales reps she must coach to success. Ray knows his stuff, he knows his customers and he knows how to get others in the office to do his work. By Steven A.

Coaching 288

Coaching Salary Energy Motivation 288

Jeffrey Gitomer

NOVEMBER 15, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.

Study 332

Study Hiring Social Media Loyalty 332

The Sales Hunter

JULY 25, 2013

While sitting in a Starbucks, I couldn’t help but overhear a conversation going on next to me between a salesperson and customer. I can’t recall more than twice when the customer did any talking, and both of those times were on totally unrelated subjects — the weekend and the weather. ” Sales Motivation Blog.

Cold Calling 217

Cold Calling Selling Skills Customer Service Consultative Selling 217

SBI Growth

SEPTEMBER 19, 2012

Over 42% of all Sales Managers don’t make their yearly number. A VP of Sales first thought is to terminate those Sales Managers. Who needs a Sales Manager if they can’t make their number?”. You need to ask yourself: How are you measuring your sales managers? Said his former manager.

Hiring 308

Hiring Lead Scoring Lead Rank Quota 308

Jeffrey Gitomer

FEBRUARY 14, 2012

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Categories. Leadership.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Partners in Excellence

NOVEMBER 14, 2021

We struggle to be “customer focused.” ” Somehow, our priorities and goals have precedence over understanding and helping our customers. At the same time, we know the most effective/efficient path to achieving our goals is through our customers, creating great value with them.

Customer 149

Customer Hiring Engineering Customer Service 149

Jeffrey Gitomer

JULY 29, 2011

For the love of sales, not the love of money. Tweet Share Do you love sales? Do you love your customers? Your customers will be upset about your lack of attention. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Steven Rosen

AUGUST 10, 2015

Of course my focus is on sales, sales leadership, executives and business. Your firm is growing and needs a competent, energetic sales manager to increase revenue and direct sales operations on the frontline. Here are my Top 10 Reasons Why New Sales Managers Fail.

Sales Management 120

Sales Management Hiring Sports Promotion 120

Jeffrey Gitomer

NOVEMBER 17, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Categories. Leadership.

Hiring 295

Hiring Social Media Loyalty Cancellation 295

Jeffrey Gitomer

MAY 27, 2011

Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , sales management training , sales training. Get Sales Blog Updates. Sales Videos.

Hiring 315

Hiring Social Media Loyalty Cancellation 315

Jeffrey Gitomer

APRIL 29, 2011

Customers expect everything and they expect it when they need it. Being remarkable means going the extra mile and making service the forefront of your business not an add on. If you get my weekly email magazine sales caffeine, you know it is all about sales help. Click here to sign up for Ace of Sales today!

iContact 284

iContact Hiring Social Media Loyalty 284

Jeffrey Gitomer

OCTOBER 19, 2011

Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Get Sales Blog Updates. Sales Videos.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

APRIL 19, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

JULY 7, 2011

Is your customer willing to take that risk by referring you? Here are a few deeper questions to ponder if you didn’t get what you asked for: What have you done to both earn the trust of AND reduce the risk of your customer? Get Sales Blog Updates. Customer Loyalty. Customer Loyalty. Sales Management.

Referrals 299

Referrals Hiring Social Media Loyalty 299

Jeffrey Gitomer

MAY 22, 2011

Tweet Share At the corporate sales meetings where I give presentations, I am often asked to participate in giving out sales awards. The customer is elated when I say okay. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers.

Hiring 291

Hiring Social Media Loyalty Incentives 291

No More Cold Calling

APRIL 1, 2014

What Are Your Customers Saying About You? Customer Service Still Matters. When we pay for a service, we have a right to expect efficiency and courtesy. Share a customer service experience that was either so great or so terrible that you told other people about it. I think you’ll like it. Comment Here.

Cold Calling 209

Cold Calling Small Business Small Business Enterprise 209

Partners in Excellence

SEPTEMBER 12, 2022

” As we, sellers, look at the various pieces parts of selling—marketing, sales, customer service, etc—we tend to optimize these systems to achieve our separate goals. And these may include buying, it they determine that is critical to their change management process. So we are still in conflict.

System 133

System Customer Vendor Objections 133

Jeffrey Gitomer

JULY 26, 2011

New prospective customer not looking to buy yet. Existing customer who you are building a relationship with and/or who is ready to buy. Talk about customers in common or business things you have in common (experiences, jobs, etc.). Get your customer to bring a referral for you, and you bring a referral for your customer.

Hiring 260

Hiring Social Media Referrals Loyalty 260

Jeffrey Gitomer

MAY 9, 2011

Customers cancel a big order: Weakening your personal belief or causing severe money problems — or both. Want to learn ways to help cure sick sales? Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Look for my next blog post.

Hiring 306

Hiring Social Media Cancellation Loyalty 306

Jeffrey Gitomer

AUGUST 3, 2011

Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. Get Sales Blog Updates. Customer Loyalty. Sales Management.

Hiring 268

Hiring Training Social Media Loyalty 268

The Sales Hunter

JULY 12, 2013

Are their certain aspects the salesperson thinks you could be particularly helpful with or are there questions the salesperson thinks you should ask the customer? The sales manager is anxious to hear how the sales call went. Send a follow-up note to the customer and copy the salesperson.

Sales Leadership 216

Sales Leadership Cold Calling Consultative Selling Motivation 216

Jeffrey Gitomer

AUGUST 17, 2011

They are looking to provide some value beyond their product or service to the customer. They are looking for something that will prove to the customer that they are superior to their competition. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. I don’t get it.

Hiring 294

Hiring Training Social Media Loyalty 294

The Sales Hunter

JULY 4, 2017

One of the elements I enjoy is coaching salespeople and sales managers. In this role, I get to see up close what makes people tick. I’m always surprised when people ask me why they aren’t able to attract the really great clients. My response always begins with the need for the salesperson to first look […].

Customer 175

Customer Coaching Closing Sales Management 175

Jeffrey Gitomer

AUGUST 23, 2011

It also means understanding the customer’s desires combined with your excellence. Knowing how the customer and others produce and profit — When you are trying to make a mental impact on the decision-making process. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

SBI Growth

NOVEMBER 17, 2013

There are multiple reasons why Sales Ops needs your attention now. Sales, marketing, IT, strategy, operations and customer service. Sales Ops hears it all and is involved in all in some way. Access : Although Sales Ops is within sales, they know all the people and the data. Imagine the possibilities.

Company 296

Company Hiring Buyer Persona Maximizer 296

Janek Performance Group

DECEMBER 24, 2024

to customer service and account management. Invest in Customized Training Another significant way to boost the effectiveness of training is customization. In addition to making the training more relevant to sales reps, it is also a way to work toward your predetermined goals.

Training 118

Training Hiring How To Retention 118

Jeffrey Gitomer

APRIL 21, 2011

Every salesperson thinks that the customer will jump at the hint of saving money. Some of these questions I have been taught to ask simply for the sake of saying something and not giving my client / customer the idea that I had no response ready to overcome objections. Get Sales Blog Updates. Customer Loyalty. Categories.

Hiring 335

Hiring Social Media Loyalty Commission 335

No More Cold Calling

AUGUST 24, 2017

Are sales managers really at fault? You don’t hear that phrase very often anymore, but account based sales reps still carry a bag. But it’s their managers who are left holding the bag when reps don’t meet or exceed quota. But it’s their managers who are left holding the bag when reps don’t meet or exceed quota.

Hiring 214

Hiring Account SalesForce Quota 214

Jeffrey Gitomer

JUNE 14, 2011

Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. This is the best place to learn about your product, your competition AND your customers at the same time. Your best customer(s) trade or professional association.

Networking 325

Networking Hiring Trade Show Social Media 325

SalesFuel

JUNE 12, 2024

A strong customer service strategy is key to keeping customers happy and your success going. Why you should kick off your customer service strategy right away According to Act-On , “90% of consumers report their post-purchase experience is just as important as the quality of the products.”

Customer Service 52

Customer Service Webinar Metrics Strategy Customer 52

Jeffrey Gitomer

JUNE 2, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.

Hiring 310

Hiring Social Media Face-to-face Loyalty 310