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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Author: Ajay Gupta It’s well-known that keeping customers is much more cost-effective and profitable than securing new clients. Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. Put your whole team in a customer-facing role. What to do?

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The Ultimate Guide To Email Marketing For SMES

Pipeliner

Effective e-mail marketing entails that you know your market and how and when they like being talked to so you can convince them properly to make a purchase and give them good customer service that keeps them coming back for more. As an SME, you have a very personal relationship with your customers.

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4.5 Ways To Earn A Testimonial | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

Customers expect everything and they expect it when they need it. Being remarkable means going the extra mile and making service the forefront of your business not an add on. If you get my weekly email magazine sales caffeine, you know it is all about sales help. Without this fundamental element, don’t bother to read the rest.

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Why is automation the smartest choice for Email Marketing?

Apptivo

Email automation: Gist 3. Importance of Email automation 4. Why is automation the smartest choice for email marketing? These emails provide a unique engagement to provide better customer experience and data shows that these communications have a better response rate. Go Automatic! Summing it Up Go Automatic!

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Integrating Your CRM With Customer Service and Support Platforms

Nutshell

A key element in attracting and retaining loyal customers is improving customer satisfaction. By integrating your customer relationship management (CRM) software with customer service and support platforms, you can increase customer loyalty and improve customer satisfaction.

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5 Ways to Build Up Customer Loyalty

Zoominfo

Why does a customer remain loyal to a particular brand? Businesses have posed the question of how to build and strengthen customer loyalty throughout history. The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace.

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Let’s Get Personal: B2B Marketing Personalization

Zoominfo

It’s one of the most talked-about trends in the marketing world. . Marketers—us included—continue to preach the importance of understanding your customers and delivering targeted, personalized campaigns based on what you know about them. But what does developing an actual personalized marketing strategy actually entail?

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