Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Customer Loyalty.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

JULY 29, 2011

Online Training. Do you love your customers? Filed Under: Attitude , Sales , Success Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales article , sales skills , selling skills. Customer Loyalty.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Hubspot Sales

SEPTEMBER 19, 2019

However, basic product knowledge training isn’t enough. So, how can you train your sales reps on the product they’re selling and ensure they’ll remember the information when they’re making a sale? Below, you’ll learn how to train your salespeople to sell your product better and faster. Solve for the customer.

Hiring 144

Hiring Training Case Study Hubspot 144

Jeffrey Gitomer

APRIL 21, 2011

Online Training. Customer Loyalty. Sales Videos. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Here Are The Dumbest Questions Salespeople Ask — And Why They’re Dumb. Gitomer | April 21, 2011 | 8 Comments. Tweet Share Sales Truth: Salespeople become known by the questions they ask. Generating Referrals. Jeffrey Webinar.

Hiring 335

Hiring Social Media Loyalty Commission 335

Hubspot Sales

OCTOBER 14, 2020

For example, you might hear about a company using Instagram to market their products, LinkedIn to share industry expertise and insights, or Facebook Messenger to respond to customer service queries. Social Media Training for Sales Reps. Why is it so important to train your sales reps in social selling?

Social Selling 137

Social Selling Training Social Media How To 137

MTD Sales Training

MAY 28, 2019

We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to. I recently saw a video on LinkedIn about a traveller who was flying home to his family on Christmas Eve. MTD Sales Training | Sales Blog | Image courtesy of Big Stock Photo.

Customer 219

Customer Face-to-face How To Travel 219

MTD Sales Training

APRIL 15, 2020

When customers step through the door, they expect a certain level of customer service. Your customer will expect an experience that is free-flowing and completely hassle free and can set you apart from your competitors if you do it right. Click play for the video version of this blog. Happy Selling! Sean McPheat.

Retail 177

Retail Customer Face-to-face Customer Service 177

Smooth Sale

MAY 26, 2022

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right.

Customer Service 78

Customer Service Hiring Customer How To 78

Jeffrey Gitomer

AUGUST 24, 2011

Online Training. Filed Under: Attitude , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales presentations , social boom. Customer Loyalty. Sales Videos. See Jeffrey Live! Hire Jeffrey.

Hotels 314

Hotels Hiring Social Media Loyalty 314

Smooth Sale

JUNE 8, 2022

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Sometimes the wait for customers is extraordinarily long, and on occasion, the line drops to begin again.

Customer Service 78

Customer Service Customer Hiring System 78

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Training Programs to Empower Employees and Business Growth In today’s dynamic business environment, investing in employee training isn’t just a luxury—it’s a necessity.

Training 106

Training Lead Rank Hiring Lead Scoring 106

Zoominfo

SEPTEMBER 4, 2019

The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customer service. They visit your website, where they find a customer support email address.

Loyalty 206

Loyalty Customer Incentives Incentive 206

Jeffrey Gitomer

AUGUST 23, 2011

Online Training. Filed Under: Attitude , Generating Referrals , My Books , Sales , Sales Management , Success Tagged With: attitude training , book on attitude , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales , sales leadership , sales skills , success principles. Sales Videos.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

The Sales Hunter

AUGUST 30, 2019

Are your customers really bad, or do their expectations just not line up with yours? Bad customers are a result of failing to establish expectations with the customer that align with what you deliver. Watch this 35-second video: “Do You Have Lousy Customers?”:

Ideal Customer Profile 187

Ideal Customer Profile Customer Customer Service Call-back 187

Jeffrey Gitomer

JUNE 14, 2011

Online Training. Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. Customer Loyalty. Sales Videos. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? BEST Places To Network. Gitomer | June 14, 2011 | 2 Comments.

Networking 325

Networking Hiring Trade Show Social Media 325

The Sales Hunter

MARCH 31, 2019

It must be to help others see and achieve things they didn’t think were possible. This should be your goal not just in the workplace but in your life every single day. Help your family. Help your friends. Help the stranger that catches your eye while out to lunch.

Motivation 189

Motivation Objections Video Leads 189

Zoominfo

DECEMBER 19, 2018

But, what is new is the abundance of video resources now available within Google search results. While this is partially a result of Google’s ownership of YouTube, it’s also due to the sheer amount of video content being published these days. Featured Video: How I Collect (And Organize) Testimonials. 1. Marketing 360.

Channels 220

Channels Marketing Lead Rank Outsourcing Services 220

Understanding the Sales Force

JUNE 6, 2024

It seems that nearly every time we (and our friends and colleagues) do business with a company, there is a problem and we must contact customer service. We know that most companies are failing miserably in the area of customer service and some aren’t even trying. Stop struggling. Stop losing. But get it!

Banking 149

Banking Proposal Customer Service Vendor 149

SBI

JUNE 12, 2018

Every company provides some form of sales training. But confirming that a seller has reviewed a training course and knowing whether they can actually demonstrate mastery of that material when it counts are two different things. : This might sound simple, but it’s amazing how many organizations struggle to answer this question.

Sales Enablement 139

Sales Enablement Hiring Video How To 139

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Training 98

Training Hiring Construction Case Study 98

Highspot

JANUARY 19, 2022

Clicking mindlessly through an agonizingly slow video presentation or sitting in a hot, stuffy conference room with dozens of other people listening to a presenter drone on about things you already know. Sales training programs are often like that — but they don’t have to be. Why sales training is important. or a 353% ROI.

Training 92

Training Lead Rank Hiring Course 92

Alice Heiman

APRIL 22, 2020

2: Stay connected to customers and offer heartfelt value-adds. As you talk to customers during coronavirus fears , check to ensure you’re providing the best customer service possible for their evolving needs. The best way to build strong relationships is to stay connected to customers and add value.

How To 167

How To Construction Customer Service Coaching 167

Smooth Sale

MAY 17, 2022

Get It On Video. Hosting your video series could help you begin to build an audience on YouTube. Working with a video production company , you can ensure that your business gets the kind of professional representation that helps your brand make the most significant impact. Improve Customer Service to Enjoy Business Growth.

Marketing 148

Marketing Direct Mail Hiring Social Media 148

Sales and Marketing Management

NOVEMBER 17, 2017

In the sales world, brand alignment requires a smooth, consistent set of interactions among your internal team, as well as between your company and your customers. Everything, from how your customer service reps answer the phone to the clickable content you post on social media, reinforces your brand narrative.

Top of Funnel 185

Top of Funnel Social Media Face-to-face Funnel 185

Smooth Sale

JUNE 12, 2024

Chatbots and virtual assistants can enhance customer service by offering immediate assistance and effectively resolving frequent problems. Furthermore, contemplate integrating user-generated content, like images and videos, to offer genuine perspectives about your merchandise. Strive for a returning and referring clientele.

Social Media 166

Social Media Loyalty Consumer Influencer 166

Zoominfo

SEPTEMBER 1, 2019

This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

Loyalty 130

Loyalty Customer Incentives Incentive 130

Pipeliner

JUNE 14, 2024

Empathy: The Heart of Customer Service We delved into the importance of empathy in customer interactions. This underscores how a lack of empathy can lead to customer dissatisfaction. Top companies ensure a consistent experience across all employee interactions through training and continuous improvement.

Lead Scoring 64

Lead Scoring Lead Rank Video Customer 64

Smooth Sale

NOVEMBER 30, 2021

The sales profession is a demanding occupation that requires continuity with finding new prospective clients and providing excellent customer service for the unforeseeable future. He readily admitted the need to figure out how to manage employees given the little training behind him. However, he uses one excellent strategy.

Top of Funnel 147

Top of Funnel Hiring Negotiation Salary 147

Janek Performance Group

MARCH 12, 2024

Sales executives and sales managers would agree that their sales teams need ongoing training, coaching and support to get to the top of the game and stay there. Effective sales training should be an essential aspect of your sales strategy. In fact, it is vital for your long-term business success.

Outsourcing Services 62

Outsourcing Services Training Hiring Workbooks 62

Zoominfo

OCTOBER 5, 2021

Add new customers to a welcome drip campaign from the customer service team. Make it clear who on your team will handle the account and where to find additional training and resources. If possible, include a welcome video from a senior executive or, even better, your CEO.

Campaigns 100

Campaigns Segment Customer Service Account 100

Hubspot Sales

MAY 3, 2018

This means we’ll also see a rise in the need for excellent sales training around conversational abilities and navigating complex sales effectively.” -Rex At first, they'll hire low-cost, customer service professionals. Sales training isn’t the answer. Rex Bibertson, principal, Rexb.co Peter Caputa, CEO, Databox. “I

Top of Funnel 145

Top of Funnel Hiring Lead Rank Sales Qualified Lead 145

Sales and Marketing Management

JUNE 1, 2018

I like numbers when I want to look at quantitative data from a sales manager role, but the power of storytelling is way underrated,” says Carter Young, director of sales training and operations at SaleScout Data Solutions, a B2B sales intelligence provider. Telephone service is not the sexiest thing to sell.

Marketing 226

Marketing Telemarketing Scale Education 226

Hubspot Sales

MAY 27, 2020

Salesforce typically requires experienced and well-trained administrators. In fact, most Salesforce customers need to bring in a consulting agency , hire one or more full-time admins, or have current employees become Salesforce administrators. Compared to Salesforce, customers rated Zoho as easier to use and set up.

SalesForce 131

SalesForce Sales Process Hiring Hubspot 131

Pipeliner

AUGUST 5, 2021

In this article, you will find seven ways to increase sales for your small business, ranging from understanding customer behavior, providing outstanding customer service, and requesting customer feedback to advertise on social media, offering promotions, and staying in touch with your customers via email marketing, among other things.

Small Business 98

Small Business Small Business Social Media Advertising 98

Pipeliner

JULY 2, 2024

This strategic approach aims to align sales, marketing, and customer service to drive growth and prevent the pitfalls of operating in silos. Rev Ops is a strategic framework designed to unify processes, tools, and data across sales, marketing, and customer service.

Revenue 52

Revenue Lead Rank Lead Scoring Video 52

Smooth Sale

AUGUST 22, 2024

Employee education, such as retail manager training , leadership seminars, and safety courses, helps bring the best out of your hard workers. This includes everything from embracing online systems such as customer bookings and services to holding data in a digital database. Most customers prefer the latter.

Retention 96

Retention Software Software Scale 96

Smooth Sale

DECEMBER 4, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: How Business Growth Depends on Customer Care and Service We often hear the terms Customer Care and Customer Service interchanged, but each has their defining moments to which we must pay serious attention. But our enthusiasm quickly faded.

Customer 101

Customer Loyalty Remedy Hiring 101