Customer Service SME Software 
Salesmate
AUGUST 19, 2020
We’re excited to announce that once again, Salesmate is recognized as a market-leading sales CRM and automation platform by multiple Gartner’s top software advisory platforms – SoftwareAdvice and GetApp. Software Advice FrontRunners 2020 for CRM category. No other software is needed.
Babette Ten Haken
SEPTEMBER 24, 2018
When you implement out-of-the-box software solutions to serve specific needs, are you limiting your focus? Acquiring and retaining customers is not a game, although executing strategy often is frustrating. She is a member of SME, ASQ, SHRM and the National Speakers Association.
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Babette Ten Haken
DECEMBER 3, 2018
When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com.
Babette Ten Haken
OCTOBER 11, 2018
Also, when it comes to systems and rules, are we talking about the mix of workplace machines, software and people? Is our organization paying lip-service to thinking outside of the box, while ignoring untapped machinery, software and people potential within the existing box? Or just one factor or another? What is your next step?
Babette Ten Haken
SEPTEMBER 13, 2018
or #Industry40) business environment includes processes, software interfaces, equipment and machinery and people. In my work with clients who are wrestling with digital transformation for business growth, the machinery and software collaborate far better than their human co-workers. Seamlessly. Interoperably.
Babette Ten Haken
AUGUST 30, 2018
In fact, we can be passed along to multiple folks responsible for handling complex service calls. Then, all of these service tickets “magically” combine into one order. Clearly, a well-trained customer success and service wizard and well-integrated software interface are waving their magic wands in the background.
Babette Ten Haken
OCTOBER 22, 2018
Frequently, the stage for customer disloyalty is set because front-line employees have no control over leadership and management decisions. Decisions about the structure of the customer loyalty program, and its perceived relevance and value to each customer. Of course, the checkout folks apologized. is available on Amazon.com.
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