Customer Service Skype Training 
Lessonly
JUNE 11, 2020
Understanding new changes, airing concerns, or sharing new findings from customer interactions or complaints can all be channeled through meetings. Google Hangouts, Skype, and Zoom make video calls much easier to conduct—and allow for numerous members to join in the call, often without too many limitations.
Lessonly
APRIL 30, 2021
As the face of your businesses, your customer service reps are largely responsible for the quality of service offered to customers. Delivering great customer service has many contributing factors, but customer service training for employees lies at the heart of this challenge.
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Smooth Sale
MAY 22, 2024
As a result, the customer experience is enhanced, and everyone is happy! This goes a long way to impact your overall customer service efforts for a memorable interaction. In a business sense, popular apps include Asana, Zoho, and remote calling solutions such as Microsoft Teams, Zoom, and Skype.
Hubspot Sales
JUNE 8, 2021
For the same reasons that inside sales reps roles are growing, outside sales reps now often rely on technology to land customers. using Zoom, Skype, email, and CRM). If running an internal team is more attractive to you than managing customers, a sales operations manager may be your speed.
Lessonly
JANUARY 24, 2020
On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.
Smooth Sale
NOVEMBER 19, 2021
Training is an essential element to increase their comfort level in the overall company environment sooner—provide training materials or process documents to assist them in getting started on their tasks. If you decide that email, Skype, and Slack will be your primary means of written contact, let everyone know. .
Lessonly
MARCH 11, 2020
The outbreak forces all of us to figure out what it means for teams and employees to prioritize their health and do Better Work through remote work and online training. Transitioning from Offline to Online Training & Enablement. Always start with the end in mind: What outcomes were you looking to measure in your live training?
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