Lessonly

MAY 12, 2020

Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. Think back to your most recent workplace training.

Customer Service 26

Customer Service Software Software Training 26

Jeffrey Gitomer

AUGUST 10, 2011

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? It’s not about RESPONSE. It’s about PREVENTION. Gitomer | August 10, 2011 | 1 Comment. Tweet Share You go through your ENTIRE one-hour, amazing sales presentation. You nailed it. Raleigh, NC.

Hiring 297

Hiring Training Social Media Loyalty 297

Lessonly

JUNE 29, 2020

Customer service is a big deal—perhaps the biggest deal, when it comes to client retention. So it’s no surprise that we see the best customer service training programs from organizations that put their employees first. Ergo, customer service training software is your new best friend.

Customer Service 26

Customer Service Training Customer Face-to-face 26

Jeffrey Gitomer

AUGUST 3, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Public Seminars – See Jeffrey Live! Upcoming Seminars.

Hiring 268

Hiring Training Social Media Loyalty 268

Lessonly

APRIL 24, 2020

Great customer service has everything to do with meeting your customers’ needs while making them feel important. Different industries require personalization to meet customers’ individual needs. . This is where the importance of a customer service policy comes in. Take your time. Anticipate Needs.

Customer Service 26

Customer Service Training Customer Policies 26

Lessonly

MARCH 18, 2020

Here’s the deal: If you’re contacting customer support, things probably aren’t going your way. Case in point, do any of these situations resonate with your customer service experiences? These types of customer service experiences are all common. Customer service can be so much better. Trader Joe’s.

Customer Service 26

Customer Service Customer Hiring Retail 26

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live!

Facebook 210

Facebook Hiring Social Media Training 210

The Sales Heretic

JANUARY 17, 2017

One of the most common clichés in business is “The customer is always right.” It’s a staple of books and training seminars on sales, marketing, and customer service. And it’s dead wrong.

Customer 120

Customer Customer Service Buyer Training 120

Jeffrey Gitomer

JULY 5, 2013

Jeffrey Seminar Presenting Success customer service training Jeffrey Gitomer Sales Training sales training sales training program' This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Customer Service 154

Customer Service Training Customer Sales 154

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , sales , sales attitude , sales blog , sales skills , success principles. Public Seminars – See Jeffrey Live! Raleigh, NC.

Training 170

Training Hiring Social Media Loyalty 170

Lessonly

JANUARY 24, 2020

On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.

Customer Service 20

Customer Service Training Customer Skype 20

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. Raleigh, NC. Portland, OR. MARCH 22/23.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? The Skills You Need To Be a True Leader. Raleigh, NC.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. It blows me away how few salespeople believe in their own product or service.

Hiring 245

Hiring Training Social Media Follow-up 245

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Customer Loyalty. Public Seminars – See Jeffrey Live!

Hiring 196

Hiring Cold Calling Training Social Media 196

Smooth Sale

AUGUST 22, 2024

Employee education, such as retail manager training , leadership seminars, and safety courses, helps bring the best out of your hard workers. Customer Service Helps Transform Your SMB Too many large companies need better customer service. There are many ways you can make your customer service better.

Retention 96

Retention Software Software Scale 96

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. As a seller’s market finally emerges, it’s time to hold price and let quality and service shine, let delivery and availability shine, and let value and relationship shine. Be prepared to tell the customer what you can do, not what you can’t do. Train everyone to be able to answer every question from a customer.

Training 166

Training Hiring Social Media Loyalty 166

Lessonly

SEPTEMBER 23, 2019

So, how do smelly dishes relate to customer service? I’ve found that being proactive instead of reactive is a complete game changer in the customer service world. The concept of proactive customer service versus the more traditional reactive approach involves a pretty big shift in mindset.

Customer Service 26

Customer Service Customer Loyalty Face-to-face 26

Lessonly

JANUARY 9, 2020

What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past. What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past.

Customer Service 26

Customer Service Software Software Training 26

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. Every company (yours included) needs to change the way they look at training their people. Most companies have training programs all about how to do a job and circumstances regarding the business (your business). Public Seminars – See Jeffrey Live!

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

MARCH 3, 2012

Online Training. Tweet Share I want you to join me March 8th for an afternoon leadership seminar, and March 9th for a morning sales seminar at the Sheraton Raleigh Hotel so you can make 2012 the year you dominate your market and the year you dominate your competition. Public Seminars – See Jeffrey Live! London, ON.

Hiring 171

Hiring Social Media Hotels Loyalty 171

Jeffrey Gitomer

MARCH 28, 2012

Tweet Will you be in town to make it to my next upcoming event? You won’t want to miss these: To learn more about the events and to RSVP, click here.

Social Media 180

Social Media Customer Service Loyalty Selling Skills 180

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Referrals – Best Way To Get Is To Give. Gitomer | January 3, 2012 | Leave a Comment. Tweet Share You don’t ask for referrals, you earn referrals: Looking for more tips like this? Click here.

Referrals 228

Referrals Hiring Social Media Loyalty 228

The Brooks Group

JANUARY 21, 2020

Sales training can be one of the most critical investments you make for your team. Salespeople often resist training, viewing it as a hassle that takes them away from their work. In fact, according to Training Industry , more than a quarter of salespeople feel that their sales training is ineffective. Industry Expertise.

Training 72

Training Company Hiring ROI 72

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment. Speak Your Mind Cancel reply. Raleigh, NC. Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

MARCH 14, 2011

Online Training. Attend seminars and take courses. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Want to Start Making an Attitude Change? | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 14, 2011 | Leave a Comment. London, ON.

Hiring 257

Hiring Social Media Loyalty Cancellation 257

Jeffrey Gitomer

NOVEMBER 6, 2011

Online Training. Sign up for my upcoming seminar. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? San Marcos, TX – NOVEMBER 17/18. Gitomer | November 5, 2011 | Leave a Comment. Tweet Share Do you live in or near San Marcos, TX? Raleigh, NC. Portland, OR.

Hiring 166

Hiring Social Media Loyalty Cancellation 166

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. Especially letting the customer vent. Public Seminars – See Jeffrey Live! Upcoming Seminars.

Hiring 318

Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Three (more) fine lines of selling. | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 22, 2011 | Leave a Comment. Raleigh, NC. Join Jeffrey, take notes, and make a plan!

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

NOVEMBER 15, 2011

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 Raleigh, NC. Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23.

Study 332

Study Hiring Social Media Loyalty 332

Smooth Sale

AUGUST 7, 2024

Whether this is taking professional courses to gain qualifications to back up what you do, attending networking events and seminars, or researching your industry and making it your season to know as much as possible, it’s wise to become a student once more. Learn more to train teams and join the advocacy program.

Outsourcing Services 106

Outsourcing Services Scale How To Retention 106

Jeffrey Gitomer

APRIL 19, 2011

Online Training. Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Tweet Share 1.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Upcoming Seminars.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

FEBRUARY 21, 2011

Online Training. Well, whatever you do is probably what your customers are doing. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How to Delight | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | February 21, 2011 | Leave a Comment.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

NOVEMBER 17, 2011

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Characteristics of Trusted and Trustworthy People. Gitomer | November 17, 2011 | Leave a Comment. Tweet Share From my personal life experiences, here are 23.5 To get trust, first give trust. Raleigh, NC.

Hiring 295

Hiring Social Media Loyalty Cancellation 295

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | February 28, 2011 | 3 Comments.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Public Seminars – See Jeffrey Live! Upcoming Seminars. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Join Me For The Launch Of Social BOOM! Gitomer | March 23, 2011 | Leave a Comment. Tweet Share Where will you be on Monday, March 28 at 6 P.M.? Raleigh, NC. Join Jeffrey, take notes, and make a plan!

Hiring 251

Hiring Social Media Loyalty Networking 251