Jeffrey Gitomer

MARCH 28, 2012

Tweet Will you be in town to make it to my next upcoming event? You won’t want to miss these: To learn more about the events and to RSVP, click here.

Social Media 180

Social Media Customer Service Loyalty Selling Skills 180

The Sales Heretic

JANUARY 17, 2017

One of the most common clichés in business is “The customer is always right.” It’s a staple of books and training seminars on sales, marketing, and customer service. And it’s dead wrong.

Customer 120

Customer Customer Service Buyer Training 120

Lessonly

APRIL 22, 2020

So what’s the most successful way to create and issue a customer service training program outline to employees while your workforce is remote? Trained employees, especially when communicated through some sort of customer service procedures and process outline, are more positive about their overall work performance.

Customer Service 26

Customer Service Training Customer Face-to-face 26

Lessonly

SEPTEMBER 23, 2019

So, how do smelly dishes relate to customer service? I’ve found that being proactive instead of reactive is a complete game changer in the customer service world. The concept of proactive customer service versus the more traditional reactive approach involves a pretty big shift in mindset.

Customer Service 26

Customer Service Customer Loyalty Face-to-face 26

Jeffrey Gitomer

JULY 5, 2013

Jeffrey Seminar Presenting Success customer service training Jeffrey Gitomer Sales Training sales training sales training program' Update your Reader Now. This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Customer Service 154

Customer Service Training Customer Sales 154

Lessonly

JUNE 29, 2020

Customer service is a big deal—perhaps the biggest deal, when it comes to client retention. So it’s no surprise that we see the best customer service training programs from organizations that put their employees first. Ergo, customer service training software is your new best friend.

Customer Service 26

Customer Service Training Customer Face-to-face 26

Lessonly

APRIL 24, 2020

Great customer service has everything to do with meeting your customers’ needs while making them feel important. Different industries require personalization to meet customers’ individual needs. . This is where the importance of a customer service policy comes in. Take your time. Anticipate Needs.

Customer Service 26

Customer Service Training Customer Policies 26

Jeffrey Gitomer

MARCH 3, 2012

Tweet Share I want you to join me March 8th for an afternoon leadership seminar, and March 9th for a morning sales seminar at the Sheraton Raleigh Hotel so you can make 2012 the year you dominate your market and the year you dominate your competition. Public Seminars – See Jeffrey Live! Upcoming Seminars.

Hiring 171

Hiring Social Media Hotels Loyalty 171

Lessonly

JANUARY 24, 2020

On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.

Customer Service 20

Customer Service Training Customer Skype 20

Smooth Sale

AUGUST 22, 2024

Employee education, such as retail manager training , leadership seminars, and safety courses, helps bring the best out of your hard workers. Customer Service Helps Transform Your SMB Too many large companies need better customer service. There are many ways you can make your customer service better.

Retention 96

Retention Software Software Scale 96

Jeffrey Gitomer

JANUARY 3, 2012

Public Seminars – See Jeffrey Live! Upcoming Seminars. Speak Your Mind Cancel reply. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23. London, ON. Denver, CO. Indianapolis, IN.

Referrals 228

Referrals Hiring Social Media Loyalty 228

Jeffrey Gitomer

AUGUST 15, 2011

Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Public Seminars – See Jeffrey Live!

Remedy 334

Remedy Hiring Training Social Media 334

Jeffrey Gitomer

NOVEMBER 6, 2011

Sign up for my upcoming seminar. Filed Under: Attitude , Customer Loyalty , General , Leadership , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer service , gitomer , Jeffrey gitomer , professional sales training , sales leadership , sales presentations , success principles.

Hiring 166

Hiring Social Media Loyalty Cancellation 166

Jeffrey Gitomer

FEBRUARY 14, 2012

Public Seminars – See Jeffrey Live! Upcoming Seminars. Speak Your Mind Cancel reply. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23. London, ON. Denver, CO. Indianapolis, IN.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

MARCH 14, 2011

Attend seminars and take courses. Public Seminars – See Jeffrey Live! Upcoming Seminars. If you think it’s ok, it is…if you think it’s not ok, it’s not. Invest time, don’t spend it. Study the thoughts and writings of positive people. Check your language gauge. Share this Post. Raleigh, NC.

Hiring 257

Hiring Social Media Loyalty Cancellation 257

Lessonly

JANUARY 9, 2020

What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past. What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past.

Customer Service 26

Customer Service Software Software Training 26

Jeffrey Gitomer

AUGUST 10, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Nick Garcia says: August 11, 2011 at 3:22 pm. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23. London, ON. Denver, CO. Indianapolis, IN.

Hiring 297

Hiring Training Social Media Loyalty 297

Jeffrey Gitomer

AUGUST 31, 2011

I think sometimes salespeople forget how maddening it to hear excuses and nonsense when they experience poor customer service. I challenge sales pros to keep their last awful customer service experience (as a consumer) in the back of their mind. Public Seminars – See Jeffrey Live! Upcoming Seminars.

Hiring 318

Hiring Customer Social Media Loyalty 318

Sales and Marketing Management

JANUARY 20, 2020

Update your followers on the trade shows you attend, the courses and seminars you take for continuing education credits and any time you receive company or industry recognition. . As a recognized thought leader, you’re building trust with customers and prospects. To your customers, you’re already the face of the company.

Sales Goal 312

Sales Goal Meeting Trade Show Ideal Customer Profile 312

Jeffrey Gitomer

SEPTEMBER 29, 2011

Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media. Public Seminars – See Jeffrey Live!

Quota 234

Quota Training Hiring Social Media 234

Jeffrey Gitomer

MARCH 22, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23. London, ON. Denver, CO.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

MARCH 22, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

NOVEMBER 15, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

JANUARY 18, 2012

Join Me In Greenville, SC on January 25 & 26 | Market Dominance Sales Seminar. Tweet Share Have you signed up for my upcoming seminar in Greenville, SC yet? Join me on January 25 & 26 for my Market Dominance Sales Seminar. Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC.

Hiring 153

Hiring Social Media Loyalty Marketing 153

Jeffrey Gitomer

FEBRUARY 21, 2011

Filed Under: Attitude , Customer Loyalty , Sales Tagged With: attitude training , book on attitude , customer loyalty training , customer service , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales blog , sales skills , selling skills.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

FEBRUARY 27, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23. London, ON. Denver, CO.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Jeffrey Gitomer

AUGUST 3, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Hiring 268

Hiring Training Social Media Loyalty 268

Jeffrey Gitomer

OCTOBER 19, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

APRIL 13, 2011

Filed Under: Attitude , Leadership , Overcoming Objections , Sales , Sales Management , Success , Trust Tagged With: attitude training , building trust , customer service training , establishing trust , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , professional sales training , sales management training , success principles.

Hiring 324

Hiring Social Media Loyalty Cancellation 324

Jeffrey Gitomer

FEBRUARY 18, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23. London, ON. Denver, CO.

Referrals 206

Referrals Hiring Social Media Loyalty 206

Jeffrey Gitomer

NOVEMBER 17, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Hiring 295

Hiring Social Media Loyalty Cancellation 295

Jeffrey Gitomer

MAY 18, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Jeffrey Gitomer

APRIL 19, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

JANUARY 10, 2012

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Hiring 219

Hiring Prospecting Social Media Loyalty 219

Jeffrey Gitomer

MARCH 3, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Portland, OR. MARCH 22/23. London, ON. Denver, CO.

Relationals 221

Relationals Hiring Social Media Loyalty 221

Jeffrey Gitomer

MARCH 8, 2011

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Hiring 207

Hiring Social Media Loyalty Cancellation 207

Jeffrey Gitomer

FEBRUARY 22, 2012

Public Seminars – See Jeffrey Live! Upcoming Seminars. Raleigh, NC. There is no time like the present to change things up in 2012 to ensure its better than 2011! Join Jeffrey, take notes, and make a plan! Deepen your understanding of how to attract, engage, and connect with value and create your own leadership philosophy.

Webinar Metrics 187

Webinar Metrics Hiring Social Media Loyalty 187