The Sales Hunter
FEBRUARY 25, 2013
If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks. ” Sales Motivation Blog.
Jeffrey Gitomer
AUGUST 23, 2011
To Become A Master Salesperson, Master NON Selling Skills. Tweet Share Everyone talks about “how to sell” Not me. If you save this list, review it weekly for a year, select one of the elements each week and work on the skill, you will become a master. You can learn old world selling skills.
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The Sales Hunter
JUNE 4, 2015
It’s easy for people believe they offer customer service. Challenge is customer service is a moving target. The hospitality industry is built around customer service, and yet even within this industry, there are wide ranges […]. It’s another thing to do it.
The Sales Hunter
NOVEMBER 15, 2011
Selling Skills or Selling Process? A person with strong selling skills. Strong selling skills certainly are a beginning. These include the ability to listen, ask questions, create a unique selling proposition and ultimately close. I refer to these as selling skills, not a sales process.
The Sales Hunter
FEBRUARY 28, 2017
Providing great customer service is what every company and salesperson feels they need to be doing. The sales myth is the more focus that is placed on taking care of existing customers and providing them with great service, the less need there will be to prospect. Sure, that sounds great.
Tom Hopkins
JANUARY 20, 2016
Customer service is often thought of as an after-thought to be delivered when it's needed. The post The 7 Cs of Customer Service appeared first on How to Selling Skills. I think it should be incorporated into every client contact. Related posts: Handle Sales Challenges Promptly. Who are you helping?
The Brooks Group
MAY 24, 2017
Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Conclusion.
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