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Are Chatbots Finally Ready to Revolutionize Customer Service? (video)

Pipeliner

Titus, who runs various business ventures, including a nonprofit called Homes for Promise, shared his insights on the evolution of chatbots and artificial intelligence (AI) in customer service and sales. Scalability : AI enables businesses to scale their operations without a proportional increase in human resources.

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Product-Channel Fit: Finding the Right Growth Strategy for Your Product

Sales Hacker

The goal is not to test every possible channel but to focus on the one or two that maximize your resources and scale your product for hypergrowth. Meanwhile, a collaboration tool with a high NPS can scale rapidly through Product-Led Growth (PLG) and word-of-mouth.

Channels 116
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Unlocking E-Commerce Growth Strategies (video)

Pipeliner

In the latest episode of the podcast, host John Golden engages in a deep dive with Matthew Stafford , an experienced entrepreneur and managing partner of Build Growth Scale. The conversation revolves around effective strategies for scaling e-commerce brands and maximizing conversions in a highly competitive market.

Video 96
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Three Customer Service Secrets—True or False?

Mr. Inside Sales

How would you rate your cell phone company’s customer service? Customer service basics are a part of all inside sales positions. Take the following quiz yourself and see how many you and your team get right: True or False: You either have the right personality or disposition to be a good customer service rep or you don’t.

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How to Scale Your Delivery Business the Right Way

Smooth Sale

Photo by RENE RAUSCHENBERGER via Pixabay Attract the Right Job Or Clientele: How to Scale Your Delivery Business the Right Way Scaling a delivery business is a complex endeavor that requires careful planning, strategic thinking, and efficient execution. This flexibility can help you scale without overstretching your capital.

Scale 103
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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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One Easy Tool to Improve Sales Efficiency Now

SBI Growth

Develop priority rankings for existing customers with factors including: Revenue & Revenue Growth. Other Costs to Serve (customer service time, billing inquiry time, post-sales support time, etc.). Their strategic emphasis is now more heavily weighted toward cloud-based services. Profit Margin (%). Profit Volume ($).