Remove Customer Service Remove Sales Remove Workshop
article thumbnail

The Magic Customer Service Question

The Sales Heretic

I had just checked in at the Sheraton hotel in Tampa, Florida, where I was conducting a sales training seminar the next day. I was hungry. Now, normally when I’m traveling, I like to get out of the hotel and find a good, local restaurant to eat at. But this evening, it was late and [.].

article thumbnail

50 Ways to Score More Sales

Score More Sales

Need some sales inspiration? A new twist on an old sales idea you’d like to do again? A quick sales jump-start this week? Here are the first 50 of a list of 101 ways to “snap out of it” and score more sales: read a recommended sales book. bookmark a sales blog and read regularly.

Lead Rank 281
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What I Learned from Oprah about Customer Service ? Score More.

Score More Sales

Sales Tips and Strategies to Grow Revenues. What I Learned From Oprah About Customer Service. Need to hone your customer service skills and build more brand loyalty? 50 DAYS To Build Your Sales – 2nd edition. The Top 2 Sales Tips to Leverage the People in Your CRM or Contact System. Sales Tips.

Lead Rank 120
article thumbnail

Confusing Customer Service Delivery with Customer Experience Delivery?

Babette Ten Haken

Do we really understand the difference between customer service delivery and customer experience delivery? At times, our self-focused perception leaves customer service delivery up to everyone with “service” as part of their job titles. That means we assume customer service is someone else’s responsibility.

article thumbnail

I Don’t Care About

Increase Sales

Receiving quality work (customer service) along with a smile for my patronage. Every week millions of customers think “I don’t care about” as they interact with vendors. The “I don’t care about” thought is one many in customer service fail to recognize. Fixing my problem.

article thumbnail

3 Keys to Effective Sales Teams in the Age of the Informed Buyer

Sales and Marketing Management

Author: Glenton Davis Today’s consumer has access to more knowledge than ever before, adding a burden to businesses to provide truly innovative products and services — and for sales teams to understand their companies’ offerings in a deep and informed way. More than ever, understanding one’s field is critical to sales success.

Buyer 209
article thumbnail

7 Tips to Skyrocket Performance In Small Sales Teams

Sales and Marketing Management

Author: Charlotte Powell You don’t need a big sales team to make a lot of money. Small sales teams can perform incredibly well if you get the right balance of skills, motivation, and resources. How can you inspire your sales team to go above and beyond? Even small sales teams need a sales toolkit.