Even in B2B, Customer Experience Defines You (April Referral Selling Insights)
No More Cold Calling
APRIL 29, 2019
Two phone calls later, with people promising to notify their transportation people and promising to call me, no one called. I’m sure you could “fill in the blank” for any number of retailers, and when you have a bad customer experience, you feel the need to tell people about it. In her Sales 3.0 If we’re a prospect, we go dark.
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