Engage Selling

JUNE 2, 2018

Smart companies today measure their lead acquisition cost, their marketing costs and their sales cost. But what about the overall cost to serve your customer? That often gets overlooked. And yet that’s precisely where you can see both the risk … Read More »

Smart Company 54

Smart Company Leads Customer Marketing Qualified Lead 54

LeadFuze

JULY 25, 2021

Client Onboarding: A process of adapting customers to your product or services that begins after a new user purchases a product and usually continues until the user is comfortable and adept at its use, and/or is satisfied with the results. There are a lot of moving pieces to the post-sale process. Be strategic about it.

Lead Rank 124

Lead Rank Lead Scoring Top of Funnel Churn 124

Sales Hacker

AUGUST 28, 2018

Related: 5 Painful Mistakes That Are Crippling Your Customer’s Buying Experience. In the world of B2B sales, the conventional thinking has become especially stark. Post-sale, the numbers were equally stark. How much are companies leaving on the table when these pre-sale questions go unanswered?

Buyer 79

Buyer B2B B2C Survey 79

Factor 8

AUGUST 8, 2019

If you’re growing or starting up a team, you’re wise to spend time researching the type of rep that will best suit your sales process, talent pool, and customer preferences. And if you’re researching roles in sales, even better. Let’s dig in – starting with the top of the sales funnel or beginning of the buying process.

Inside Sales 31

Inside Sales Hiring Lead Rank Top of Funnel 31

The Brooks Group

OCTOBER 18, 2010

Part of our mission statement at The Brooks Group is to help our clients build Sales Cultures. What’s a sales culture.” The sales department must be or have the potential to be profitable. If there's no profit derived from the sales department, it's hard to justify its existence. Aggressiveness is rewarded in sales.

Collateral 40

Collateral Enterprise Enterprise Smart Company 40

Klozers

JUNE 5, 2014

Customers From Hell can cost your business dearly if they choose to use the internet and Social Media to promote their stories of discontent. Whilst it may be impossible to completely eliminate Customers From Hell, it certainly makes sense to do as much as we possibly can, to reduce the numbers. . Sales Techniques'

Ideal Customer Profile 50

Ideal Customer Profile Customer Social Media CRM 50

Partners in Excellence

JULY 5, 2016

All of us, customers, sales people, marketing, customer service—everyone, daily face a number of converging forces which adversely impact our own and our organizations’ performances. But fast forward to today, organizations, our customers and ours, are running very lean.

Face-to-face 51

Face-to-face Networking ACT Ideal Customer Profile 51

Sales Hacker

JUNE 23, 2020

This week on the Sales Hacker podcast, we speak with Leah Chaney , the Chief Experience Officer for BetterGrowth, a customer support agency she founded. Subscribe to the Sales Hacker Podcast. How to put customer experience into the DNA of an organization [5:23]. Sales teams have had to quickly adapt to a new normal.

Customer 73

Customer Churn Lead Rank Scale 73