CloserIQ

MARCH 4, 2019

The business case for adopting these systems often overlooks a very important component – the positive impact on sales team recruiting, onboarding, and retention. How Sales Technology Impacts Recruiting. The War for Sales Talent is heating up – and shows no signs of slowing down. Win the War for Sales Talent.

Retention 61

Retention Hiring Sales Technology Sales Talent 61

Anthony Cole Training

AUGUST 9, 2011

Sales Representatives (3). Sales Reps (9). sales results (22). Sales Skills (27). Sales Strategies (28). Sales Strategy (29). sales success (11). sales success formula (11). sales talent acquisition (2). sales techniques (47). Sales Tips (34). sales tools (25).

Hiring 136

Hiring Prospecting Ideal Customer Profile Sales Qualified Lead 136

Close.io

OCTOBER 9, 2019

In this post, we’re sharing three inside sales job descriptions that you can steal and personalize for your business in order to attract the right sales talent in 2020! Job description template: junior inside sales professional. ? Job description template: inside sales leader. ?

Inside Sales 91

Inside Sales Hiring Ideal Customer Profile Sales Qualified Lead 91

The Brooks Group

FEBRUARY 21, 2017

So, the bottom line is, you need a healthy culture to attract and keep top sales talent. Salespeople who feel supported and connected to the culture will not only be loyal, they’ll also become advocates for your company—bringing in other talented people. Happy Employees Lead to Satisfied Customers.

Industry 60

Industry Hiring Lead Rank Intent 60

Miller Heiman Group

OCTOBER 22, 2019

Sales managers don’t automatically know how to mentor their salespeople or how to constructively criticize their team without demoralizing them; they require instruction and practice to improve these skills. Look for Sales Talent with Sales DNA, Drive and Attitude.

Sales Operations 52

Sales Operations Hiring Forecasting Sales Forecasts 52

Miller Heiman Group

JULY 18, 2019

Evaluate Your Existing Talent—and Rebuild Your Hiring Profiles. The top 20% of salespeople typically account for more than 50% of an organization’s revenue, according to the CSO Insights 2018 Sales Talent Study. Restructure to Improve Collaboration among Marketing, Sales and Customer Service.

Strategy 55

Strategy Hiring Lead Rank Lead Scoring 55

Miller Heiman Group

AUGUST 19, 2019

First, the report examines your customer engagement, including the processes, methodologies and skills that your teams use to initiate and manage opportunities, including sales, customer success and customer service. We’ll also show you how to prioritize the resources that will help you achieve your goals.

Hiring 57

Hiring Report Retention Face-to-face 57

Sales Hacker

OCTOBER 22, 2017

But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? We’ve done our research and compiled the top 30 sales skills you need to master if you want to achieve complete sales enlightenment.

Social Media 107

Social Media Sales Qualified Lead Negotiation Lead Qualification 107

LeadFuze

FEBRUARY 26, 2019

This might be the most overlooked sales ops function despite how crucial putting the right personnel in place is to have a thriving sales team. Sales operations should establish best practices for onboarding, training, and retaining the best sales talent. Take ownership of customer happiness.

Sales Operations 45

Sales Operations Hiring Lead Generation Sales Qualified Lead 45

The Digital Sales Institute

OCTOBER 16, 2018

The impact to inside sales jobs will mean only the effective “consultant” type roles will survive and thrive. All other inside sales jobs will most likely be replaced by technology. The “sales consultants” will be deemed the high-value sales talent to be deployed to earlier stages of the sales to maximize results.

Inside Sales 49

Inside Sales Lead Rank Sales Qualified Lead Lead Scoring 49

Miller Heiman Group

JULY 22, 2019

Do your sales managers coach your salespeople effectively? How accurate are your sales forecasts, and how rigorous is your forecasting process? Are your marketing, sales and customer service teams aligned on customer wants and needs? Are you using operational and customer data as an asset to grow sales?

Infusion 49

Infusion Forecasting Maximizer Face-to-face 49

Smooth Sale

AUGUST 23, 2018

Today, CPSA continues to shape the future of sales with innovative, forward-thinking programs that advance the profession and support sales professionals at every stage in achieving their goals. PODCAST: Sales Talent and Recruitment: How to Use Sales Techniques to Sell Yourself in Interviews.

Hiring 60

Hiring Scale Media Webinar Metrics 60

Engage Selling

AUGUST 30, 2018

I get called in a lot when organizations are struggling to hit their sales targets. The number one reason that sales stay stagnant is due to anemic pipelines. Generally, the first thing I’ll do is look at their pipeline. Let’s face … Read More »

Pipeline 20

Pipeline Face-to-face Customer Service Loyalty 20

Engage Selling

FEBRUARY 21, 2017

You have a few top performers on your sales team. That means they don’t need to be coached, right? Your top producing salespeople need to be coached just as much as your mid or bottom performing reps. In fact, … Read More »

Coaching 102

Coaching Customer Service Up-Sell Loyalty 102

Hubspot Sales

OCTOBER 8, 2019

Accent’s sales enablement software brings visibility to potential leaky spots in your sales funnel and provides recommendations for where sales reps should prioritize based on robust data. Best for: Integrating sales and customer support. Price: Starting at $50 per month/rep + Starting Fee. Image Source: Acquire.

Sales Enablement 109

Sales Enablement Tools Top of Funnel Collateral 109

Engage Selling

JUNE 28, 2018

Some sellers (erroneously) believe that they should be attempting to sell to anyone and everyone. This is, counterintuitively to some, an excellent recipe to create a disaster. Here’s some important advice. Only sell to those who are ideal prospects. Selling … Read More »

Customer 96

Customer Prospecting Customer Service Sales Talent 96

Engage Selling

NOVEMBER 10, 2016

It’s simply one of the oldest and biggest problems in sales…how does a salesperson get their calls returned? You’ve probably encountered this problem before. I don’t anticipate this age-old issue becoming any easier in the near future. The truth is, … Read More »

How To 92

How To Sales Customer Service Up-Sell 92

Engage Selling

AUGUST 29, 2019

Are you clear on your prospecting? You’re probably familiar with the saying “always be closing.” ” Sure, not a bad idea. But, I much prefer the saying “always be prospecting” because, let’s face it, if you have no one to sell … Read More »

Prospecting 86

Prospecting Face-to-face Closing Customer Service 86

Engage Selling

APRIL 6, 2017

By now, either you’re making steady progress towards your sales goals for 2017, or you may have already forgotten about the goals … Read More » We are now in the second quarter of the year! Didn’t we just ring in the new year?

Sales Goal 85

Sales Goal Sales Customer Service Up-Sell 85

Engage Selling

OCTOBER 7, 2016

The very best habit I ever developed as a sales rep was this single habit: Never end my day, never close my computer, put it in the briefcase and go home without doing at least one thing to put new … Read More »

Closing 83

Closing Sales Customer Service Up-Sell 83

Engage Selling

JULY 11, 2017

Not all sellers who are behind on their sales targets should be terminated. But, any seller who is behind and uncoachable should be terminated immediately. Uncoachable sellers are unable to improve because they are unwilling. They have a mindset that … Read More »

Customer Service 80

Customer Service Sales Talent Loyalty Pipeline 80

Engage Selling

MARCH 30, 2017

You could be the world’s greatest salesperson selling the world’s best product, but if you can’t connect with your prospects, will your sales results reflect your expertise? If you can’t open a dialogue with prospective buyers, it becomes very difficult … Read More »

Prospecting 79

Prospecting How To Buyer Customer Service 79

Engage Selling

MAY 11, 2017

Are you or members of your sales team having trouble getting past gatekeepers? In my latest workshops and training working with top sales performers, one issue that keeps coming to the surface is how to get past … Read More » I’ve noticed a trend.

Gatekeeper 78

Gatekeeper How To Trends Training 78

Engage Selling

FEBRUARY 14, 2017

That’s my advice for any business owner or sales leader about to embark on a new phase of recruiting. Get creative. Far too many leaders stick to the same old, same old when it comes to their recruitment process and … Read More »

How To 74

How To Customer Service Up-Sell Loyalty 74

Engage Selling

FEBRUARY 20, 2018

The winter Olympics are in full swing and I’ll be the first to admit I’m a junkie! I just love competition featuring the best of the best worldwide. Of course, there are always lessons to be learned for us as … Read More »

Course 73

Course Competition Sales Customer Service 73

Engage Selling

OCTOBER 4, 2016

With 160,000 registered attendees all working in or in support of sales, Dreamforce is not only the largest tech gathering but the largest sales … Read More » I’m live at the largest tech show in the world this week. That can only mean it’s Dreamforce!

Customer Service 72

Customer Service Up-Sell Loyalty Sales Talent 72

Engage Selling

SEPTEMBER 21, 2017

Do more: it’s an expectation imposed on sales reps constantly. Every year, quotas go up, KPIs get revised and the number of people that need to be served keeps climbing. And…it’s happening in a selling market that’s changing faster than … Read More »

Quota 71

Quota Up-Sell Sales Marketing 71

Engage Selling

APRIL 5, 2018

Millennials in the professional world have been a hot topic for the past few years. It seems every second or third article online discusses how to communicate with them, what they seek in an employer and what gets them operating … Read More »

How To 70

How To Customer Service Up-Sell Sales Talent 70

Engage Selling

FEBRUARY 16, 2017

If you’re a loyal reader of this blog, you’re probably aware I don’t believe that sales need to slow down just because a market does. Are you noticing your team is consistently producing disappointing results and selling less than perhaps … Read More »

Marketing 69

Marketing Customer Service Up-Sell Loyalty 69

Engage Selling

OCTOBER 11, 2018

The weakest part of the sales cycle can create havoc in a sales rep’s short-term and long-term sales success. It’s even more confusing when these very sales reps can deliver knock-out presentations, … Read More » The good news? It can easily be fixed too.

Sales Cycle 62

Sales Cycle Sales Customer Service Up-Sell 62

ExecVision

NOVEMBER 21, 2019

A good coaching program is no longer optional for sales and contact center leaders. Customer-facing teams need help developing their skills, knowledge, and strategies to help them close more deals and provide great customer service. Recruiting the right sales talent is a challenge for any leader.

Hiring 40

Hiring Top of Funnel Coaching Funnel 40

Engage Selling

OCTOBER 20, 2017

You don’t have to put up with unpredictable sales results. You need to know how to close more sales – consistently. In this Facebook Live video I share the secret formula to close more deals by creating urgency and commitment. .

Closing 59

Closing Strategy Facebook Video 59

Close.io

JUNE 24, 2019

Want more advice on hiring great sales talent? Get a free copy of our book “The Sales Hiring Playbook.”. While the sales development representative is typically an entry-level position, consider applicants with experience that could be beneficial to the role including customer service and data entry.

Outsourcing Services 91

Outsourcing Services Lead Rank Hiring Sales Qualified Lead 91

Engage Selling

JANUARY 18, 2018

Referrals don’t work. That’s what a client of mine recently told me. It turns out they’d ask for referrals all the time in the past, but they’d receive people that my client didn’t want to work with, or weren’t the … Read More »

Referrals 56

Referrals How To Customer Service Up-Sell 56

Engage Selling

MAY 31, 2017

Adding value, especially when it is not expected, creates a lasting impression in your customers minds and keeps them coming … Read More » Thinking back to my post on Monday, another lesson we can learn from Mykonos is the value of adding value.

Lead Rank 55

Lead Rank Lead Scoring Customer Sales 55

Engage Selling

OCTOBER 6, 2017

Yes, selling is still a people business. Too many organizations though are acting like they’re living in the stone age. You need to know how to modernize your approach and understand today’s buying patterns. I reveal what’s working today in … Read More »

ACT 54

ACT Facebook Customer Service Up-Sell 54

SugarCRM

MARCH 26, 2024

Having Pillars for your Company and Aligning Everything You do to Them Sales representatives are often the face of the company and the first point of contact for potential clients. A culture that values transparency, honesty, and customer service can help build trust and rapport with clients, leading to increased sales and repeat business.

Hiring 34

Hiring Distribution Face-to-face Lead Rank 34