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The Top Sales Tool for 2014

SBI Growth

As a Sales Operations leader, you have 3 major challenges heading into 2014. Understanding how your customers are evolving and determining whether your sales team is keeping pace. This tool has been around for a few years now. To assist you further, sign-up for SBI’s Sales & Marketing Research Review here.

Tools 300
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One Easy Tool to Improve Sales Efficiency Now

SBI Growth

Develop priority rankings for existing customers with factors including: Revenue & Revenue Growth. Sales Rep Time to Serve (Average hours per week or month). Other Costs to Serve (customer service time, billing inquiry time, post-sales support time, etc.). Profit Margin (%). Profit Volume ($). Strategic Fit.

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Sales Operations–Connecting Everything To Produce Results!

Partners in Excellence

Often it’s on how we maximize our impact in connecting with customers, or maximizing performance –organizationally or individually. But the Sales Operations and Enablement functions are critical in providing the ability for managers, executives, and leaders to do this.

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Sales Operations–Under Appreciated Resource For Sales Effectiveness

Partners in Excellence

Sales Operations has a different meaning for every organization. In some organizations, Sales Operations keeps the numbers—they provide all the reporting on sales attainment, the forecast, all other metrics. In other organizations, they are responsible for systems, programs, processes, and tools.

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A Get-Well Plan for Sales Ops in the New Year

SBI Growth

The sales organization is into the final run for the year. How has Sales Operations done this year? Did you directly enable the sales organization to close more business? Did you help keep sales expenses in check? With focus, Sales Ops leaders can positively impact sales revenue and costs.

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An S.O.S. From Sales Ops to Company Leadership

SBI Growth

Listen up Chief Sales Officer. It’s time that Sales Operations gets your undivided attention. Download the Leaders Guide to Sales Ops Enablement by clicking here. There are multiple reasons why Sales Ops needs your attention now. Sales, marketing, IT, strategy, operations and customer service.

Company 296
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6 Tips for Improving Your Sales Team’s Customer Service Skills

CloserIQ

One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. The customer service that an organization offers can break or build its relationship with its clients.