article thumbnail

Apple Fritters and the 10 Keys to a Successful Sales Transformation

Understanding the Sales Force

Their customers continue to buy from them because they are happy. The reality is that most of the account managers are glorified customer service reps who provide quotes and proposals. They aren’t selling anything to anybody. Sure, they haven’t invested in their careers. Hold everyone accountable to change.

article thumbnail

5 Outcomes to Expect When You Implement Effective Sales Coaching [New Research]

Hubspot Sales

It requires a process, a consistent sales methodology, and time. Plan to invest at least two to three years in a sales coaching program to get it off the ground. Today's sales managers need to wear two hats – their manager hat and their coaching hat. So, how do you implement a mature coaching program?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Case Study: How the Right Sales Methodology Can Change Your Business Overnight

Miller Heiman Group

Within two days of completing SSwP, the firm closed the $125,000 upsell contract—including opportunities to grow with ongoing maintenance and customer service revenue. After the course, they immediately identified the most important buying influences for the opportunity and successfully engaged them.

article thumbnail

On the Road to Nowhere -- Failure to Define, Support and Drive.

The Sales Hunter

Well according to ES Research, a whopping 70% of companies expect their sales force to “just know” how to sell their products and services – and sell them well — without an established standardized sales methodology and process. customer service. phone sales tips. sales goals.

article thumbnail

How to Build a B2B Sales Team Structure

Zoominfo

Your typical sales onboarding process includes learning team guidelines, utilizing tech stacks, and familiarizing accounts. But one of the most important parts of training sales professionals is teaching the same sales methodology. One of the best ways to burn out sales reps is inconsistent (or nonexistent) training.

B2B 200
article thumbnail

The Difference Between Sales at Startup vs. Enterprise Companies

Hubspot Sales

Large companies also usually have full customer support departments to back sales reps efforts by taking on the burden of customer service. These businesses often have better-tested sales processes , familiarity with sales methodologies that work for them, more thoroughly developed CRM systems, and stable management.

article thumbnail

How to Lead a Sales Team: 14 Key Tips to Help New Managers Thrive

Hubspot Sales

Pick a sales methodology, and instill it in your reps. A sales methodology — an underlying framework or set of principles that guide your sales reps through your sales process — can be a major asset to any sales leader looking to promote cohesion and get more out of their team.

Lead Rank 116