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United Airlines Uses Customer Service This Way to Impact Sales

Understanding the Sales Force

Twenty minutes later, the second gate agent finally looked up from her computer and asked the man in front of me if he had "some kind of question" he needed answered. It turned out that he was also concerned about making a connecting flight and wanted to know how long the delay would be or whether the flight would end up being cancelled.

Airlines 214
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The Sales Manager New Year’s Resolution: 3 Do’s & 3 Don'ts

SBI Growth

Each recommendation addresses the biggest obstacles every sales manager faces to making the number: Not enough ‘A’ players on the team. Every sales manager is time starved. Sales Managers should be spending 75% of their time coaching their team. POST-SALES SUPPORT. Lack of quality leads. Most don’t.

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Sales Managers Have the Hardest Job in Sales | Sales Motivation.

The Sales Hunter

Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Managers Have the Hardest Job in Sales. As a sales manager, you owe it to yourself to pay close attention to Jeb’s keen insights on leadership.

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5 Sales Training Tips for Sales Managers AND Salespeople | Sales.

The Sales Hunter

Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. 5 Sales Training Tips for Sales Managers AND Salespeople. The success you have in sales is dependent on your level of confidence. FREE Resources. Networking.

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7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service. The problem is priorities: a sales team’s priority, the thing they’re judged by, is having as many conversations as possible.

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"What Should I Say When The Customer Calls And He's Mad As Hell.

Jeffrey Gitomer

EPILOG: Follow up with a personal call and a personal note of thanks. Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , book on attitude , building trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales.

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