Jeffrey Gitomer

AUGUST 3, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Customer Loyalty. Generating Referrals.

Hiring 268

Hiring Training Social Media Loyalty 268

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. Marsia Powers says: August 20, 2011 at 12:43 am. Categories.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? The Skills You Need To Be a True Leader. Share this Post. Categories.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. This makes the recovery complete, and paves the way for the next order, or a favorable referral. Customer Loyalty.

Hiring 318

Hiring Customer Social Media Loyalty 318

Increase Sales

JULY 14, 2012

Believe it or not I was hung up by a salesperson who made it a very clear he was seeking sales referrals after he had sold me on his solution. What prompted this action does require sharing of the events leading up to this not the best sales referral strategy. I called the customer service number given to me by the salesman.

Referrals 146

Referrals Telecommunications Customer Service Call-back 146

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. It blows me away how few salespeople believe in their own product or service.

Hiring 245

Hiring Training Social Media Follow-up 245

Jeffrey Gitomer

APRIL 19, 2011

Online Training. Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Tweet Share 1.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey.

Facebook 210

Facebook Hiring Social Media Training 210

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Customer Loyalty.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

JANUARY 24, 2013

As a result, my customers and followers are loyal, they think of me often in a positive way, and they proactively send me referrals on a regular basis. Become known as someone who gets business for customers. moments for customers. RESULT: The most incredible reputation will come your way. Establish WOW!

Referrals 299

Referrals Face-to-face Facebook Vendor 299

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Jeffrey Webinar. Leadership. Networking. Presenting.

Hiring 255

Hiring Social Media Loyalty Referrals 255

The Sales Hunter

DECEMBER 29, 2011

Conduct a referral blitz. Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. customer service. sales training. Mark Hunter.

Motivation 210

Motivation Training Hiring Ideal Customer Profile 210

Jeffrey Gitomer

JULY 26, 2011

Online Training. New prospective customer not looking to buy yet. Get your customer to bring a referral for you, and you bring a referral for your customer. Your customer may be reluctant to bring you a referral unless you bring one for him. Customer Loyalty. Generating Referrals.

Hiring 260

Hiring Social Media Referrals Loyalty 260

Jeffrey Gitomer

NOVEMBER 15, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Jeffrey Webinar. Leadership.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

APRIL 16, 2013

Build relationships and earn referrals. Visit existing customers. Give referrals. Yes, GIVE referrals. Send a once a week, value-based message to existing and prospective customers. These are not “no brainers.” They’re “brainers!” Offer ideas and help. Use LinkedIn to make new connections.

Cold Calling 233

Cold Calling Face-to-face Trade Show Referrals 233

Jeffrey Gitomer

MAY 18, 2011

Online Training. Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. I’m reminded that you should be involved with your customers for the long-term. Customer Loyalty. Categories.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , sales , sales attitude , sales blog , sales skills , success principles. Customer Loyalty. Generating Referrals.

Training 170

Training Hiring Social Media Loyalty 170

Jeffrey Gitomer

APRIL 13, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Ways To Adapt To Change. Gitomer | April 13, 2011 | 5 Comments. Tweet Share Here are 10.5 ways to adapt to change and incorporate it naturally into your life — and your life’s work: 1. Get Sales Blog Updates.

Hiring 324

Hiring Social Media Loyalty Cancellation 324

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Join Me For The Launch Of Social BOOM! Gitomer | March 23, 2011 | Leave a Comment. Tweet Share Where will you be on Monday, March 28 at 6 P.M.? Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Categories.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Customer Loyalty. Generating Referrals. See Jeffrey Live! Categories.

Hiring 196

Hiring Cold Calling Training Social Media 196

Jeffrey Gitomer

APRIL 29, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , customer service , establishing trust , how to sell , Jeffrey gitomer , jefrrey gitomer , selling skills. Customer Loyalty.

iContact 284

iContact Hiring Social Media Loyalty 284

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Three (more) fine lines of selling. | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 22, 2011 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Leadership.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. Every company (yours included) needs to change the way they look at training their people. Most companies have training programs all about how to do a job and circumstances regarding the business (your business). Customer Loyalty. Generating Referrals.

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

MAY 9, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? “Help! I’m Slumping, And I Can’t Get A Sale!” ” Gitomer | May 9, 2011 | 2 Comments. Tweet Share In a slump? Not making enough (or any) sales? Feel like you’re unable to get out of the rut?

Hiring 306

Hiring Social Media Cancellation Loyalty 306

Jeffrey Gitomer

NOVEMBER 17, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Characteristics of Trusted and Trustworthy People. Gitomer | November 17, 2011 | Leave a Comment. Tweet Share From my personal life experiences, here are 23.5 To get trust, first give trust. Speak Your Mind Cancel reply.

Hiring 295

Hiring Social Media Loyalty Cancellation 295

Jeffrey Gitomer

MARCH 14, 2011

Online Training. Filed Under: Attitude , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales , sales article , sales attitude , sales blog , the little gold book of yes attitude.

Hiring 257

Hiring Social Media Loyalty Cancellation 257

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. As a seller’s market finally emerges, it’s time to hold price and let quality and service shine, let delivery and availability shine, and let value and relationship shine. Be prepared to tell the customer what you can do, not what you can’t do. Train everyone to be able to answer every question from a customer.

Training 166

Training Hiring Social Media Loyalty 166

Jeffrey Gitomer

JULY 29, 2011

Online Training. Do you love your customers? Filed Under: Attitude , Sales , Success Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales article , sales skills , selling skills. Customer Loyalty.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Jeffrey Gitomer

MAY 27, 2011

Online Training. Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , sales management training , sales training. Hire Jeffrey.

Hiring 315

Hiring Social Media Loyalty Cancellation 315

The Sales Hunter

FEBRUARY 20, 2012

Salespeople all know the power of referrals from existing customers and how these can be some of their best leads. Unfortunately, too few salespeople have a plan to get referrals on an ongoing basis from their customers. Well, the “3 Blitz Referral/Lead Strategy” certainly can’t hurt! Mark Hunter.

Motivation 200

Motivation Marketing Qualified Lead Leads Ideal Customer Profile 200

Jeffrey Gitomer

APRIL 21, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Here Are The Dumbest Questions Salespeople Ask — And Why They’re Dumb. Gitomer | April 21, 2011 | 8 Comments. Tweet Share Sales Truth: Salespeople become known by the questions they ask. Share this Post. Categories.

Hiring 335

Hiring Social Media Loyalty Commission 335

Jeffrey Gitomer

FEBRUARY 21, 2011

Online Training. Well, whatever you do is probably what your customers are doing. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How to Delight | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | February 21, 2011 | Leave a Comment. Share this Post.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | February 28, 2011 | 3 Comments. Categories.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Sales Training Advice

AUGUST 30, 2013

It is the foundation but you have to ASK for referrals in order to consistently GET referrals. Every sales professional should excel at asking for and getting referrals but this is rarely the case. Often people tend to avoid asking for referrals altogether because it feels awkward or they don’t know who to ask. -

Referrals 102

Referrals Guarantee Customer Decision Maker 102

Miller Heiman Group

JUNE 4, 2019

In this brave new world, businesses who rise to the top are those who provide the best customer experience. Their stated purpose is “to live and deliver WOW,” and they prioritize delivering superior service on every call to its contact center. Customer Loyalty: The Secret to Success. Take Zappos, for example.

Customer Service 96

Customer Service Customer Loyalty Social Media 96

Jeffrey Gitomer

AUGUST 23, 2011

Online Training. Filed Under: Attitude , Generating Referrals , My Books , Sales , Sales Management , Success Tagged With: attitude training , book on attitude , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales , sales leadership , sales skills , success principles.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

Jeffrey Gitomer

MARCH 3, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 3, 2011 | 1 Comment. Tweet Share The first question is a casual one. I always ask people where they grew up. Comments. Categories.

Relationals 221

Relationals Hiring Social Media Loyalty 221