The Sales Hunter

SEPTEMBER 13, 2019

A few weeks ago, I received a prospecting email that contained over 15 different links. Your focus while prospecting is on uncovering a need and creating confidence. Your focus while prospecting is on uncovering a need and creating confidence. There is ZERO reason to do a presentation in the prospecting phase.

Prospecting 158

Prospecting Lead Rank Lead Scoring Conversion 158

Jeffrey Gitomer

APRIL 21, 2011

It never ceases to amaze me, that with all the options salespeople have, they choose to alienate, anger or cause doubt in the mind of the prospect by setting the wrong tone with their questions. And maybe the prospect feels that’s none of your business. It’s a waste of the prospect’s time. Good start.

Hiring 335

Hiring Social Media Loyalty Commission 335

Hubspot Sales

AUGUST 11, 2020

Everything from large-scale conferences to staff meetings, to meetings with prospects, are hosted remotely. Video conferencing tools are a worthwhile investment for organizations of all sizes, especially with remote work becoming the norm. Best for: Universal video software. Price: Free, with paid plans starting at $14.99/month

Video 143

Video Tools Sales Process Skype 143

Sales and Marketing Management

JANUARY 20, 2020

Before B2B customers and prospects contact you, they will do their research, seeking out content they can download and watch at their convenience. Share links to your company’s latest case study with your prospects. What comes after prospects consume your content? They want your expertise customized to their situation.

Sales Goal 312

Sales Goal Meeting Trade Show Ideal Customer Profile 312

The Sales Hunter

AUGUST 30, 2019

Are your customers really bad, or do their expectations just not line up with yours? Bad customers are a result of failing to establish expectations with the customer that align with what you deliver. Watch this 35-second video: “Do You Have Lousy Customers?”: Second, prospect and sell with integrity.

Ideal Customer Profile 187

Ideal Customer Profile Customer Customer Service Call-back 187

The Sales Hunter

MARCH 31, 2019

Mark Hunter is the author of High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results. Be a leader this week by reaching out and helping somebody see and achieve what they didn’t think was possible. In doing so, you’ll be more successful! Sales Motivation Blog.

Motivation 189

Motivation Objections Video Leads 189

Zoominfo

FEBRUARY 20, 2018

5. Online Customer Service. AI-based systems like chatbots and automated user flows have drastically transformed the world of customer service. Because of AI, less manpower is needed to provide excellent customer service. If your form is too long, your prospects will lose interest. The solution?

Lead Rank 272

Lead Rank Churn Analysis Lead Scoring 272

Zoominfo

FEBRUARY 12, 2021

Customers do their research, ask questions, and even address customer service issues on social channels. B2B social selling is the process where salespeople use social media to connect with prospects. B2B social selling helps you establish your expertise so you don’t need to demonstrate it whenever you meet new prospects.

Social Selling 263

Social Selling B2B Social Media Top of Funnel 263

Jeffrey Gitomer

JUNE 14, 2011

Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. This is the best place to learn about your product, your competition AND your customers at the same time. Your best customer(s) trade or professional association.

Networking 325

Networking Hiring Trade Show Social Media 325

MTD Sales Training

MAY 28, 2019

We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to. I recently saw a video on LinkedIn about a traveller who was flying home to his family on Christmas Eve. A prospect can tell when they are being sold to.

Customer 219

Customer Face-to-face How To Travel 219

Jeffrey Gitomer

AUGUST 23, 2011

They concentrate on the system and not the prospect. Questions must demand that the prospect be encouraged to consider new information (not tell you information you could have looked up yourself). Questions are the key element in creating an “I need to buy this” thought process on the part of your prospect.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

No More Cold Calling

JANUARY 3, 2019

Top salespeople ask prospective clients lots of questions to get to the real problem. They work collaboratively with their sales team, customer service team, product team, marketing team—you name it. These top reps aren’t lone rangers.

Google 299

Google Face-to-face Cold Calling Survey 299

Pipeliner

MAY 10, 2021

Videos have transformed the digital industry. Whether it is business, education, technology, entertainment, news, or even just random facts, videos help you to gain popularity on Social Media. You can easily grow your business on social media with these 5 Ways to Use Videos for Marketing. Instructional videos.

Social Media 98

Social Media Media Video Marketing 98

Zoominfo

SEPTEMBER 4, 2019

The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customer service. They visit your website, where they find a customer support email address.

Loyalty 206

Loyalty Customer Incentives Incentive 206

The Sales Hunter

MAY 24, 2019

Ask any customer service department what their biggest struggle is and this is what they will tell you. This happens when the customer’s expectations do not line up with what is actually being delivered. Frequently, all of this plays out when the salesperson fails to identify the customer’s exact expectations.

Sales Process 167

Sales Process Intent Referrals Customer Service 167

Zoominfo

OCTOBER 18, 2018

Often, your product pages exist to simply introduce visitors and prospects to your goods and services—enticing them to learn more. If you include too much information at once, you risk losing a prospect’s interest. We also recommend including proof of value in the form of customer testimonials and case studies.

B2B 203

B2B Case Study Ideal Customer Profile Study 203

The Sales Hunter

SEPTEMBER 15, 2019

Mark Hunter is the author of High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Result. Take off your coat, roll up your sleeves, and get after it! Copyright 2019, Mark Hunter “The Sales Hunter.” Sales Motivation Blog.

Motivation 135

Motivation Video Sales Strategy 135

SalesHandy

AUGUST 10, 2020

Sales Prospecting can be quite a time and cost-intensive process. So sales teams typically invest in sales prospecting tools and processes that help them scale their prospecting workflows. . It’s been analyzed that it takes a healthy volume of leads prospected in a cost-effective way to sustain sales growth. .

Lead Rank 119

Lead Rank Lead Scoring Sales Qualified Lead Tools 119

Crunchbase

DECEMBER 6, 2021

There’s no shortage of paid and free sales prospecting tools on the market these days, all touting time-saving features. But who of today’s busy sales professionals has the time to vet hundreds of lead generation and sales prospecting tools, let alone road test them to find the best fit? What is sales prospecting?

Ideal Customer Profile 111

Ideal Customer Profile Tools Prospecting Lead Rank 111

No More Cold Calling

OCTOBER 4, 2018

That means a phone call, video call, and most importantly, face-to-face meetings. Equally important, they need to know the business reason to refer you—that you have something valuable and relevant to offer the prospect. Who does the CEO know, the mail clerk, the customer service representative? How would you rather work?

Lead Generation 266

Lead Generation Sales Qualified Lead Lead Scoring Lead Rank 266

Zoominfo

DECEMBER 6, 2024

Providing exceptional customer service hinges on the ability to communicate instantly and effectively. Live chat software fulfills this need, allowing businesses to connect with website visitors and customers in real-time. Integrated Meeting Scheduler: Allows prospects to schedule meetings during chat interactions seamlessly.

Software 130

Software Software Sales Qualified Lead Customer 130

Sales and Marketing Management

NOVEMBER 17, 2017

In the sales world, brand alignment requires a smooth, consistent set of interactions among your internal team, as well as between your company and your customers. Everything, from how your customer service reps answer the phone to the clickable content you post on social media, reinforces your brand narrative.

Top of Funnel 185

Top of Funnel Social Media Face-to-face Funnel 185

Alice Heiman

APRIL 22, 2020

2: Stay connected to customers and offer heartfelt value-adds. As you talk to customers during coronavirus fears , check to ensure you’re providing the best customer service possible for their evolving needs. The best way to build strong relationships is to stay connected to customers and add value.

How To 167

How To Construction Customer Service Coaching 167

No More Cold Calling

DECEMBER 20, 2018

Impeccable customer service and caring are just part of their culture. As we enter 2019, go above and beyond for your prospects and clients. I’ve been to many meetings there. The people at the front door always smile, great you pleasantly, and open the door graciously. They’ve even offered to walk me down the stairs.

Hotels 282

Hotels Licensing Social Media Cold Calling 282

The Sales Hunter

AUGUST 2, 2019

Learn more in this 35-second video: When you prospect, you’re not only helping the customer discover why they should buy from you, but you’re also validating if you should even sell to them in the first place. It’s not a good enough reason to get a customer just to help make your monthly or quarterly number.

Customer 169

Customer Prospecting Up-Sell Sales Process 169

Zoominfo

JULY 22, 2018

This type of strategy is all about making it easy for prospects and customers to interact with branded content—wherever, whenever, and however, they want. Approximately 91% of companies with revenues over $500 million are using digital video, making it the top form of digital advertising among organizations of this size ( source ).

Marketing 189

Marketing Retail Channels Social Media 189

Zoominfo

OCTOBER 4, 2019

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. On the other hand, B2B companies still seem predicated on appealing to the over-generalized “prospective customer.” Is your brand product-centric or customer-centric?

B2C 182

B2C B2B Marketing Lead Rank 182

Hubspot Sales

SEPTEMBER 19, 2019

Alex Girard, a product marketing manager for HubSpot, says, "Having a sales team that can confidently speak to the products or services that they're selling is essential. To ensure that your prospects receive a consistent message from your team, your product, marketing, and sales teams should all be utilizing the same playbook.

Hiring 144

Hiring Training Case Study Hubspot 144

Hubspot Sales

OCTOBER 5, 2023

And B2C salespeople report discovering new prospects most effectively through Facebook. If you use videos in your social selling strategy, Instagram is a good place to be because it has the highest ROI for marketing videos. Brands want to be able to provide customer service and DMs as part of a simplified buyer experience.

Social Selling 119

Social Selling Channels Social Media ROI 119

Zoominfo

JULY 16, 2019

Hubspot offers a number of solutions for marketing, sales, and customer service professionals. There’s a fine line between impressing a prospect with your innovative website and giving them a headache. These are simple features — but they rely on motion, so an animation is more fitting than a series of screenshots. .

B2B 232

B2B Scale SalesForce Hubspot 232

Hubspot Sales

APRIL 6, 2023

Social Commerce Will Give Prospects New Shopping Options Take one scroll through Instagram and TikTok and you're guaranteed to come across one item you can buy. Customer service tools: Customer service tools make sure your customers feel like their needs are tended to every step of the purchase process.

Trends 130

Trends B2B B2C Social Media 130

Hubspot Sales

APRIL 10, 2020

Until recently, there was a comfortable distance between you and your customer. Mass media taught us to speak to our customers like strangers, often encouraging disjointed messaging that felt impersonal. According to Dan, "If you like word of mouth leads, remember that the modern sales engine is now focused on customer success.

Buyer 134

Buyer Top of Funnel Ideal Customer Profile Inbound 134

Sales and Marketing Management

JUNE 1, 2018

They are more often directly engaging with prospects and growth-opportunity customers. Black, whose best-selling book “No More Cold Calling,” promotes revenue growth through referrals, says you won’t get introduced to prospective customers unless you have a solid business solution and a means to relay that.

Marketing 226

Marketing Telemarketing Scale Education 226

Zoominfo

AUGUST 12, 2018

In their mini documentary-like video series, CX Heroes , they commemorate individuals who happen to use the Genesys platform in their heroic efforts. Each video tells a story of a seemingly average person showing their heroism through extraordinary customer service.

Examples 130

Examples B2B Marketing Inbound 130

Hubspot Sales

OCTOBER 15, 2019

Whether you are sending cold pitches, sharing data with your internal team, or answering prospect questions, email is your go-to tool. Prospecting Software Integrations. If you use a third-party tool to help you identify and engage with prospects, you definitely want to integrate it with your CRM to streamline communication.

CRM 128

CRM Top of Funnel Social Media Call-back 128

Hubspot Sales

MAY 3, 2018

But, at the end of the day, you still need to nurture prospects, close deals, and hit your quota. At first, they'll hire low-cost, customer service professionals. So, instead of a conversation between a manager and a direct report, it’s a coaching conversation between the salesperson and prospect or customer.

Top of Funnel 145

Top of Funnel Hiring Lead Rank Sales Qualified Lead 145

Hubspot Sales

MAY 27, 2020

The goal is to help you spend less time trying to get your sales system to work and more time working with your prospects. If your team conducts online sales meetings, Zoho actually has a feature where you can video conference right in the CRM. Compared to Salesforce, customers rated Zoho as easier to use and set up.

SalesForce 131

SalesForce Sales Process Hiring Hubspot 131