Customer Service, Prospecting and Selling Skills

Customer Service

Prospecting

Selling Skills

To Become A Master Salesperson, Master NON Selling Skills.

Jeffrey Gitomer

AUGUST 23, 2011

To Become A Master Salesperson, Master NON Selling Skills. Tweet Share Everyone talks about “how to sell” Not me. ” Most salespeople are taught some “system” of selling. They concentrate on the system and not the prospect. What is selling about? Online Training. Hire Jeffrey.

Selling Skills

Selling Skills Hiring Social Media Lead Rank

Are You a Salesperson or a Customer Service Person?

The Sales Hunter

FEBRUARY 25, 2013

If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks. ” Sales Motivation Blog.

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The Intersection of AI and Sales: Personalization Without Compromise

Relevance, Reach, Revenue: How to Turn Marketing Trends From Hype to High-Impact

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Trending Sources

What an Alarm Clock Taught Me About Long-forgotten Prospects and Clients

The Sales Hunter

JUNE 13, 2014

Blog Customer Service Professional Selling Skills Prospecting prospect sales motivation sales prospecting' I know — seems crazy that I can find quality time to actually write, but I give it my best shot! My office is quiet except for the occasional car driving by and the sound of my keyboard.

Prospecting

Prospecting Selling Skills Customer Service Motivation

Webinars

The Intersection of AI and Sales: Personalization Without Compromise

Relevance, Reach, Revenue: How to Turn Marketing Trends From Hype to High-Impact

MORE WEBINARS

Selling Skills or Selling Process? Which is Holding You Back.

The Sales Hunter

NOVEMBER 15, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Selling Skills or Selling Process? A person with strong selling skills. Strong selling skills certainly are a beginning. I refer to these as selling skills, not a sales process.

Selling Skills

Selling Skills Ideal Customer Profile Negotiation Facebook

11.5 Ways To Win Prospects And Contacts At A Networking Event.

Jeffrey Gitomer

OCTOBER 19, 2011

Ways To Win Prospects And Contacts At A Networking Event. ways to win prospects and contacts at a networking event: 1. Write the commitment made on the back of your card — the one that you give the prospect. The paradox is that at a networking event everyone wants to sell. Customer Loyalty. Online Training.

Networking

Networking Hiring Prospecting Social Media

7 Sales Prospecting Ideas That Work | Sales Motivation and Sales.

The Sales Hunter

FEBRUARY 27, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 7 Sales Prospecting Ideas That Work. Here’s a list of 7 sales prospecting ideas you can use right now: 1. Give away prospects to others. You heard me — give away prospects. prospecting.

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

Sell Naked! You’ll Shock Your Customers and Yourself at How Good You Are!

The Sales Hunter

APRIL 15, 2014

Oh, when I say “naked,” what I mean is going into a customer call with zero sales materials. Blog Closing a Sale Consultative Selling Customer Service Professional Selling Skills Prospecting questions sales presentations selling skills' Excuse me, […].

Customer

Customer Consultative Selling Selling Skills Customer Service

VIDEO SALES TIP: What You Must Know About the Internet and Your Sales Process

The Sales Hunter

JUNE 22, 2013

Your customer is researching on the internet before they even talk to you. Too many salespeople are afraid to talk to their customer or prospect about what they’ve learned on the web. You don’t need to be afraid! Instead, embrace and initiate dialogue about what they’ve learned on the internet. .

Sales Process

Sales Process Video Cold Calling Consultative Selling

VIDEO SALES TIP: A Great Elevator Speech? Here’s How…

The Sales Hunter

AUGUST 24, 2013

Blog Consultative Selling Customer Service Professional Selling Skills Prospecting Sales Motivation elevator speech prospecting sales motivation selling skills video video sales tip' Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.”

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VIDEO SALES TIP: Influence and What It Can Do…

The Sales Hunter

AUGUST 2, 2014

This isn’t just about the impact it has on your customers, prospects and colleagues, […]. Blog Cold-Calling Consultative Selling Customer Service leadership Motivational Sales Speaker Professional Selling Skills Sales Motivation influence sales influence sales leadership sales motivation'

Influencer

Influencer Cold Calling Consultative Selling Video

Stop Using Your Brain as Your CRM

The Sales Hunter

JULY 30, 2013

Blog Cold-Calling Consultative Selling Customer Service Professional Selling Skills Prospecting Purchasing Department Sales Development Training Sales Motivation CRM customer customer service sales information' Copyright 2013, Mark Hunter “The Sales Hunter.”

CRM

CRM Cold Calling Consultative Selling Customer Service

Why You Should Prospect During the Holidays | Sales Motivation.

The Sales Hunter

NOVEMBER 26, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Why You Should Prospect During the Holidays. Yes, you can do sales prospecting during the holidays. Step one when prospecting is to tap into your referral list. Client List. Testimonials. FREE Resources.

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

Help Your Customers Achieve What Seems Unreachable

The Sales Hunter

MAY 8, 2013

And by “positive results,” I mean significant increase in prospecting success and more closed sales. Help your customers achieve what seems unreachable. They couldn’t even believe it. Success for them meant success for me. And that’s what sales is all about. Copyright 2013, Mark Hunter “The Sales Hunter.”

Customer

Customer B2C Customer Service Selling Skills

Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

APRIL 30, 2013

Blog Closing a Sale Cold-Calling Consultative Selling Customer Service Motivational Sales Speaker Phone Sales Tips Professional Selling Skills Prospecting Sales Development Training customer service phone sales tips profit repeat sales sales tips telephone sales' ” Sales Motivation Blog.

Customer

Customer Cold Calling Customer Service Consultative Selling

Are You Selling the Simple Way? Find Out…

The Sales Hunter

MAY 23, 2014

Not only do we wind up confusing the customer, but many times we also wind up confusing ourselves. Salespeople are quick to blame the customer as being […]. Blog Closing a Sale Cold-Calling Consultative Selling Customer Service Professional Selling Skills Prospecting prospect prospecting sales process'

Cold Calling

Cold Calling Consultative Selling Selling Skills Customer Service

6 Great Sales Questions to Ask Prospects | Sales Motivation and.

The Sales Hunter

NOVEMBER 29, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 6 Great Sales Questions to Ask Prospects. What are some great sales questions to ask prospects? I think the great questions are the ones that determine if the prospect is even a valid prospect.

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

VIDEO SALES TIP: Stop Comparing Yourself to Your Competition

The Sales Hunter

AUGUST 31, 2013

Blog Closing a Sale Consultative Selling Customer Service Professional Selling Skills Prospecting competition desired outcomes video sales tip' Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .

Competition

Competition Video Consultative Selling Selling Skills

Your Customer Has Changed. Have You? 6 Questions You Must Answer.

The Sales Hunter

JUNE 5, 2013

If so, how is the customer responding? If your customer is responding indifferently, it’s likely you’re insulting the prospect by repeating what they already know. Do your customers bring you questions in direct response to what they might have seen on the internet? ” Sales Motivation Blog.

Customer

Customer Direct Response Motivation Selling Skills

VIDEO SALES TIP: Using “Out of Office” Auto Reply to Your Advantage

The Sales Hunter

SEPTEMBER 21, 2013

Think about it… your customer or prospect emails you. Blog Closing a Sale Customer Service Professional Selling Skills Prospecting email email tips prospect sales prospecting video video sales tip' ” Sales Motivation Blog. .

Video

Video Selling Skills Customer Service Motivation

The Power of Short Questions in the Sales Process

The Sales Hunter

AUGUST 27, 2013

The best way to engage your prospect or customer is by asking short questions. Blog Closing a Sale Cold-Calling Consultative Selling Customer Service Professional Selling Skills Prospecting prospect prospecting questioning questioning skills' ” Sales Motivation Blog.

Sales Process

Sales Process Cold Calling Consultative Selling Selling Skills

5 Ways to Avoid Stupid Customers

The Sales Hunter

SEPTEMBER 10, 2013

Don’t prospect with those who want to make every decision by way of a committee. The more time they spend with them, the less time they’ll have to spend with good customers. Blog Closing a Sale Customer Service leadership Negotiation Professional Selling Skills' ” Sales Motivation Blog.

Customer

Customer Negotiation Selling Skills Customer Service

VIDEO SALES TIP: Gold Mine? Customer Insights You Can Use Elsewhere

The Sales Hunter

OCTOBER 12, 2013

Blog Consultative Selling Customer Service Professional Selling Skills Prospecting customer sales selling skills video sales tip' To see what I mean, check out this video: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .

Video

Video Customer Consultative Selling Selling Skills

6 Things NOT to Do When Leaving a Voicemail

The Sales Hunter

NOVEMBER 25, 2013

There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. Blog Consultative Selling Customer Service Phone Sales Tips Professional Selling Skills phone phone sales tips voicemail'

Call-back

Call-back Consultative Selling Selling Skills Customer Service

Is Your Sales Process Slow or Fast?

The Sales Hunter

AUGUST 12, 2013

Develop 2-3 different points of entry you might be able to use with a prospect. Blog Consultative Selling Customer Service Professional Selling Skills Prospecting prospect prospecting sales process' Blog Consultative Selling Customer Service Professional Selling Skills Prospecting prospect prospecting sales process'

Sales Process

Sales Process Consultative Selling Selling Skills Customer Service

5 Secrets to Get Better Prospecting Leads | Sales Motivation and.

The Sales Hunter

JANUARY 3, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 5 Secrets to Get Better Prospecting Leads. There are 5 secrets used by top-performing salespeople to get better prospecting leads. The reason these are great prospects is simple. Client List. Testimonials.

Motivation

Motivation Prospecting Marketing Qualified Lead Leads

4 Best Ways to Prevent Summer Sales Call Cancellations

The Sales Hunter

JUNE 18, 2013

Blog Closing a Sale Cold-Calling Consultative Selling Customer Service pricing Professional Selling Skills Prospecting Purchasing Department Sales Motivation customers prospecting sales calls' Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

Cancellation

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What is Your Customer’s Preferred Method of Communication?

The Sales Hunter

OCTOBER 10, 2013

Just because we are available 24/7, we can’t expect the customer or prospect we’re trying to reach to be available 24/7. Blog Customer Service Phone Sales Tips Professional Selling Skills Prospecting communication customer email phone tips' ” Sales Motivation Blog.

Selling Skills

Selling Skills Customer Service Motivation CRM

January is "Prospecting for Sales Month" | Sales Motivation and.

The Sales Hunter

JANUARY 6, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. January is “Prospecting for Sales Month” Jan 06, 2012. I bet you didn’t know January is “Prospecting for Sales Month.” No, this means actively calling on prospects. Client List.

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

Your Customer Lied. Did You Even Notice?

The Sales Hunter

MARCH 4, 2014

Mark Hunter is the author of High-Profit Selling: Win the Sale Without Compromising on Price. Blog Customer Service Professional Selling Skills Prospecting customer prospect prospecting' Click on the below book cover for more info on boosting your profits!

Customer

Customer Selling Skills Customer Service Up-Sell

5 Secrets for Dealing with Customers Who Push Back on Price

The Sales Hunter

JULY 9, 2013

The results you achieve will vary, but the biggest thing to remember is when the customer pushes back on your price, you do have options. Blog Closing a Sale Consultative Selling Customer Service pricing Professional Selling Skills Prospecting discount discounting price sales discounting'

Discount

Discount Customer Consultative Selling Selling Skills

How "Social Media" Can Be Part of Your Prospecting Strategy.

The Sales Hunter

FEBRUARY 8, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. How “Social Media” Can Be Part of Your Prospecting Strategy. If you want more profits, you’re going to have to have the most comprehensive and effective “prospecting tool bag” possible.

Social Media

Social Media Media Strategy Prospecting

4 Easy Steps to Better Prospecting | Sales Motivation and Sales.

The Sales Hunter

DECEMBER 30, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 4 Easy Steps to Better Prospecting. Do you want 4 easy steps for prospecting that yields the kind of results that you don’t just want, but you need? Identify the prospect. Identify the prospect.

Motivation

Motivation Prospecting Hiring Jigsaw

Salespeople Who Give Discounts are Not Salespeople

The Sales Hunter

NOVEMBER 8, 2012

Rather, I think they’re a customer service person at best. Reason I say this is because the role of the salesperson is to demonstrate value and to be able to understand a customer well enough to know how to demonstrate value. Discounting your price should not be part of your vocabulary or thought process.

Discount

Discount Customer Service Closing Selling Skills

Sales Myth: If I Provide Great Customer Service, I Will Never Have to Prospect

The Sales Hunter

FEBRUARY 28, 2017

Providing great customer service is what every company and salesperson feels they need to be doing. The sales myth is the more focus that is placed on taking care of existing customers and providing them with great service, the less need there will be to prospect. Sure, that sounds great.

Customer Service

Customer Service Prospecting Customer Sales

Using Sales Managers and Executives to Close More 4th Quarter Sales

The Sales Hunter

SEPTEMBER 20, 2013

First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. We never know who or when the person the senior person knows may encounter the buyer to whom you sell. Sooner you make the calls, the better. Objective of the calls is three-fold. It’s your business.

Sales Management

Sales Management Cold Calling Closing Consultative Selling

Keeping the Sale Alive with Email After the Sales Call

The Sales Hunter

AUGUST 22, 2013

Treat email as one of the tools you have to communicate with a prospect/customer. While email isn’t an exclusive tool, it is a great tool to follow up with a prospect after you’ve met them. Don’t use it as a data dump that winds up doing nothing but turning off the prospect.

Motivation

Motivation Selling Skills Customer Service Follow-up

Why? How Come? Can You Explain More? Could You Give Me Another Example?

The Sales Hunter

JULY 9, 2013

Blog Closing a Sale Consultative Selling Customer Service Professional Selling Skills Prospecting Purchasing Department Sales Training Tip closing closing a sale questions sales questioning sales tip' Typically their feedback to me is that they wish they had been asking questions like this long ago.

Examples

Examples Consultative Selling Selling Skills Customer Service

3 Ways to Boost Your Confidence as a Salesperson

The Sales Hunter

AUGUST 29, 2013

If you aren’t sure how your product benefits customers, you need to ask them! Many people think testimonials are just used in the selling process to show prospects why they too should become customers. Ask for feedback, and gather these testimonials so you can refer to them often. You need to reframe this scenario.

Consultative Selling

Consultative Selling Motivation Selling Skills Discount

Sales Prospecting Using the Informed Calling Method

The Sales Hunter

JANUARY 11, 2013

I have been talking about the informed calling method and why it is so important to your prospecting plan. When you’re using the informed calling method to prospect, be sure the information you’re sharing with the prospect is what they will find of value. Prospects will become customers when they have confidence.

Prospecting

Prospecting Follow-up Objections Motivation

Less is More: The Art of Selling More in Less Time

The Sales Hunter

DECEMBER 19, 2013

What I’m saying is your process must be engineered in a way that allows you to qualify prospects quickly and move them to the point where they are sharing with you their needs and desired benefits. What this means is you have to truly understand who your customer is and what their key drivers are. Big difference!

Selling Skills

Selling Skills Consultative Selling Motivation Customer Service

4 Things to Do Right Now to Get Better Sales Prospects | Sales.

The Sales Hunter

JANUARY 31, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 4 Things to Do Right Now to Get Better Sales Prospects. We all need better sales prospects. Rarely do I run into a salesperson who is not looking for more sales prospects. Expand your prospecting funnel.

Ideal Customer Profile

Ideal Customer Profile Prospecting Hiring Negotiation

Sales Leadership: 9 Things the CEO MUST Know When Making a Sales Call with a Salesperson

The Sales Hunter

JULY 12, 2013

Blog Closing a Sale Cold-Calling Consultative Selling Customer Service leadership Professional Selling Skills Prospecting Sales Motivation ceo prospect sales call sales motivation sales prospecting' Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

Sales Leadership

Sales Leadership Cold Calling Consultative Selling Motivation

How Personal Information Leads To A Relationship (And To Sales.

Jeffrey Gitomer

MAY 18, 2011

Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. What do you know about what impacts your best customers and prospects? Information that provides insight. MARCH 22/23. London, ON.

Hiring

Hiring Lead Rank Lead Scoring Marketing Qualified Lead

Voicemail as a Prospecting Strategy? YES! | Sales Motivation and.

The Sales Hunter

FEBRUARY 14, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Voicemail as a Prospecting Strategy? What this means is you use cold-calling voicemails as one part of your prospecting strategy, and the other parts are going to include email, direct mail, networking, and so forth.

Motivation

Motivation Cold Calling Prospecting Strategy

To Become A Master Salesperson, Master NON Selling Skills.

Are You a Salesperson or a Customer Service Person?

Webinars

Trending Sources

What an Alarm Clock Taught Me About Long-forgotten Prospects and Clients

Webinars

Selling Skills or Selling Process? Which is Holding You Back.

11.5 Ways To Win Prospects And Contacts At A Networking Event.

7 Sales Prospecting Ideas That Work | Sales Motivation and Sales.

Sell Naked! You’ll Shock Your Customers and Yourself at How Good You Are!

VIDEO SALES TIP: What You Must Know About the Internet and Your Sales Process

VIDEO SALES TIP: A Great Elevator Speech? Here’s How…

VIDEO SALES TIP: Influence and What It Can Do…

Stop Using Your Brain as Your CRM

Why You Should Prospect During the Holidays | Sales Motivation.

Help Your Customers Achieve What Seems Unreachable

Securing Repeat Sales from Existing Customers with 2/2/2

Are You Selling the Simple Way? Find Out…

6 Great Sales Questions to Ask Prospects | Sales Motivation and.

VIDEO SALES TIP: Stop Comparing Yourself to Your Competition

Your Customer Has Changed. Have You? 6 Questions You Must Answer.

VIDEO SALES TIP: Using “Out of Office” Auto Reply to Your Advantage

The Power of Short Questions in the Sales Process

5 Ways to Avoid Stupid Customers

VIDEO SALES TIP: Gold Mine? Customer Insights You Can Use Elsewhere

6 Things NOT to Do When Leaving a Voicemail

Is Your Sales Process Slow or Fast?

5 Secrets to Get Better Prospecting Leads | Sales Motivation and.

4 Best Ways to Prevent Summer Sales Call Cancellations

What is Your Customer’s Preferred Method of Communication?

January is "Prospecting for Sales Month" | Sales Motivation and.

Your Customer Lied. Did You Even Notice?

5 Secrets for Dealing with Customers Who Push Back on Price

How "Social Media" Can Be Part of Your Prospecting Strategy.

4 Easy Steps to Better Prospecting | Sales Motivation and Sales.

Salespeople Who Give Discounts are Not Salespeople

Sales Myth: If I Provide Great Customer Service, I Will Never Have to Prospect

Using Sales Managers and Executives to Close More 4th Quarter Sales

Keeping the Sale Alive with Email After the Sales Call

Why? How Come? Can You Explain More? Could You Give Me Another Example?

3 Ways to Boost Your Confidence as a Salesperson

Sales Prospecting Using the Informed Calling Method

Less is More: The Art of Selling More in Less Time

4 Things to Do Right Now to Get Better Sales Prospects | Sales.

Sales Leadership: 9 Things the CEO MUST Know When Making a Sales Call with a Salesperson

How Personal Information Leads To A Relationship (And To Sales.

Voicemail as a Prospecting Strategy? YES! | Sales Motivation and.

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